Benjamin Abeku Arkorful-Otoo

ad2bbu@r.postjobfree.com +447*********

https://www.linkedin.com/in/benjaminarkorfulotoo Flat 34, Cosmopolitan Court Enfield, EN1 1GD

Summary

With over 14 years of experience in strategic human resources management, I drive High Level Training Institute's growth and performance globally. As a Certified Human Resources Analyst (CHRA), a Fellow of the American Academy of Project Management (FAAPM) and a Master's in International Management, I am a true expert in my field.

My dynamic people and culture strategy, aligned with the Institute's vision, values, and objectives, has resulted in a 20% revenue increase and high employee engagement and retention. I have designed and delivered training and development programmes that enhance the skills and competencies of our staff and clients, ensuring that they are equipped to succeed in their roles.

In addition to this, I have successfully negotiated and managed employer-union relations and diversity initiatives, creating a harmonious and inclusive work environment. I am passionate about leading teams, working with teams and empowering people to achieve their full potential.

Experience

Head of People & Culture/ Trainer

High Level Training Institute™

Feb 2022 - Present

•Designed and implemented a dynamic people and culture strategy aligned with the Institute's Africa growth strategy, which yielded a 20% revenue increment.

•Drove the Institute’s end-to-end HR Policies, Procedures, and Management System; successfully aligned corporate goals and impacted business performance by 20%.

•Built and drove an end-to-end employee total experience journey strategy, including recruitment and talent management, employee onboarding and offboarding, employee engagement plan, performance management, training, development, and succession plan.

•Reviewed and implemented an enhanced total compensation or reward strategy with buy-in from executive management, attracting and retaining 100% of our key talents.

•Training facilitator for some human resources management training programmes and a member of the International Advisory Board of the Institute: https://hlti.org/about- hlti/advisory-board/

Human Resources & Administration Manager

Endeavor Energy Holdings LLC

Aug 2018 - Dec 2021

•Drove and managed a full cycle recruitment process as the first management employee, leading to the timely onboarding of all managerial and technical staff two (2) months before commercial operations of the Twin City Energy Plant.

•Built and successfully implemented the entire HR and administration operational management systems based on IFC-PS 1-8, ILO Conventions, Ghana and other regulatory requirements two months before the 200MW Power Plant commercial operations.

•Successfully negotiated and sealed the first Collective Bargaining Agreement (CBA) for the Company and recorded no labour unrest during my tenure as the Chair of the Standing Negotiations Committee (SNC);

•Led all compliance and regulatory reporting for Environmental Social and Governance (ESG)

Team, Health Safety Environment Social Management System (HSESMS) Team, and Anti-Bribery & Corruption.

•Drove and executed enterprise-wide projects which spanned multiple Human Resources, Administration, Corporate Communications, and Community Relations functions.

•Successfully implemented payroll and total employee welfare strategies, including compensation, insurance, employee onboarding, and engagements leading to 99% staff retention.

•Supported executive decision-making by monitoring and reporting on HR/ Admin metrics.

•Troubleshot identified HR problems and implemented corrective actions to prevent a recurrence.

•Achieved a 100% mitigation of regulatory risks by advising leadership on organizational regulatory compliance.

•Successfully aligned business strategy to HR Policies, Procedures, and Systems, impacting performance and business continuity.

•Prepared and supervised a G&A budget of over $1,000.000 and successfully reduced HR/ Admin. costs by 20% while increasing third-party vendor productivity.

•Developed and drove the Company's Local Content and Local Participation Policy.

•Managed planned and emergency logistics for expatriates, including entry visas and permits by building a robust administrative system.

Country Manager

High Level Training Institute™

Jun 2017 - Jul 2018

•Led the Ghana business operations and increased sales by 23% by redefining and refocusing on our target markets.

•Undertook client and industry market research, offered analysis, and implemented strategy.

•Assigned tasks to associates to fit skill levels and maximize team performance with reviews.

•Appointed to the International Advisory Board of the Institute as a Board member: https://hlti.org/about- hlti/advisory-board/

Human Resources & Administration Manager

TAQA Group

Oct 2009 - May 2017

•Led TAQA Power and Water in developing and implementing TAQA Global Talent Management/ Succession Programme, Accelerated Management Programme, and Oracle Core HR and Payroll Project.

•Represented TAQA Power and Water HR Team at TAQA Global Annual HR meetings.

•Successfully sealed five (5) major Collective Bargaining Agreements (CBA) and nine (9) wage openers and recorded no labour unrest or strike as the Chair of the Standing Negotiations Committee (SNC) for the TAQA Ghana Plant.

•Worked closely with line managers and staff to develop people solutions that met business needs and eliminated redundancies by 85%.

•Acted as a change agent and main interface in managing organizational change and development.

•Achieved 90% cross-cultural bonding and knowledge as part of a broader diversity and inclusion policy to promote equal employment opportunity.

•Leveraged Mercer’s data and the company’s own generated data to evaluate and update the company’s compensation strategy to stay competitive.

•Produced monthly HR/ Admin. metrics to identify trends and recommended interventions.

•Engaged in periodic reviews of organizational culture and recommended interventions.

• Coordinated all expatriate logistics like visas, permits, housing, insurance, transportation, etc.

•Led all Community Social Responsibility interventions including internal and external communications.

•Developed and implemented a robust and efficient administrative service support system.

Human Resources & Administration Manager

McDonnell-USA (GH) Ltd

Jul 2007 - Sep 2009

•Oversaw and tracked sources of project funds for the Osagyefo Power Barge Project and supervised country office Administration and HR Management Systems.

Knowledge Management Specialist

Saab Ericsson Space AB

Jan 2007 - Jun 2007

•Reviewed the gathering of lessons learned and introduced a reward system for sharing tacit and implicit knowledge in permanent and temporary organisations.

Education

Goteborg University, School of Business, Economics and Law

MSc, International Management

2005 - 2007

Human Resources, Globalization, Business Development, Business Operations, Leadership

University of Cape Coast

Bachelor of Education, Social Sciences

1999 - 2003

Financial Accounting, Business Management, Auditing, Sociology, Psychology, Cost Accounting

Ghana National College

Senior High School Certificate, Business Studies

1995 - 1997

Accounting, Management, Cost Accounting,

Gamey & Gamey Institute of Mediation

Professional Executive Masters, Alternate Dispute Resolution (ADR)

2013 - 2014

Managerial/Leadership Mediation, Effective Interest-Based Negotiations, Self-Mediation, Conflict Management, Mentoring and Coaching

Licenses & Certifications

Certified Human Resources Analyst - America Academy of Project Management

Fellow of the America Academy of Project Management - America Academy of Project Management

CIPD Certificate of Completion; Strategic HR Planning & Talent Management - CIPD

Alison Certificate of Completion: Employment & Pensions Laws in the UK 2021 - Alison

SGS Certificate of Completion: Integrated Management System - Master Implementer Training Program - SGS

SGS Certificate of Completion: Integrated Management Systems - Internal Auditor Training Program - SGS

Member - Chartered Institute of Human Resources Management (CIHRM), Ghana

Skills

Compensation & Benefits, Payroll Administration, Full Life Cycle Recruitment, Labour and Employment Law, Training & Development, Budgeting, HRIS, Diversity, Equity and Inclusion (DEI) Initiative & Implementation, Employee Training and Development, Microsoft Office, Policy & Procedures Development, Strategic Human Resources Management & Manpower Planning, Change Management, Compliance & Governance, Corporate Social Responsibility, Health, Safety & Environment, Corporate Communication, Negotiations & Mediation.

Honors & Awards

Best Management Staff Excellence Award - Endeavor Energy Holdings LLC

Jan 2020

Exceptional Contribution towards Commercial Operations

Best Manager, Health, Safety & Environment - TAQA Group

Dec 2016

Driving Employee Health, Safety and Environment Efforts

TAQA Global Power & Water Group CEO’ Excellence Award - TAQA Group

Nov 2014

T2 Expansion Most Valuable Employee

Best University Student Leadership Award - Student Representative Council, University of Cape Coast

Feb 2003

Exceptional Inclusive Leadership as Hall President

Volunteer Work

Volunteer Resource Person – Girl Education Initiative, Ghana

Jan 2018

Promoted girl child education through mentoring and coaching

Volunteer Resource Person – Ghana Think Foundation, Ghana

Jan 2018

Promoted youth advocacy and enterprise through mentoring and coaching

Morning Show Host – Radio Meridian FM Station

Apr 2003

Reviewed daily newspapers and moderated panel discussions on topical issues

Student Radio Presenter – Radio Valco FM

Jan 2002

Hosted Christian talk show programmes and reviewed weekly gospel chat shows.

On and Off Campus Teaching Practice – University of Cape Coast

Jan 2002

Teaching Accounting and Business Management at Ghana National College

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