Virtual Assistant Customer Service
Resume:
CELESTE COLEMAN
Virtual Assistant & Customer Service
CONTACT
EDUCATION
WORK EXPERIENCE
REFERENCES
EXPERTISE
I am a Virtual Assistant and have been in the field 10+ years. I enjoy helping business owners manage those tasks they may not have time for, or just need free time with. I have a variety of ski ls and love learning new things!
I also work in Technical/Customer service from home. I have experience with phone, chat, and email support. I have also been a quality Assurance analyst in this field coaching, training, and grading advisor calls to ensure we are meeting goals. Murphy High School 2004-2010
Phone and email support for clients with ongoing projects. Reviewing order details for payment and shipping/delivery updates
Communicating with client and third party construction companies for seamless results
Assisting residents with every day life events Activities they love as in bingo, etc, bathing, dressing, feeding, traveling to appointments
Technical phone support answering calls to assist with troubleshooting phones, ipads, macs etc.
QA Quality Analyst grading calls, coaching advisors, training advisors, reviewing company metrics to ensure we meet goals
LOWE’S - PROJECT COORDINATOR
TOWERS NURSING HOME
CONDUENT TECH QUALITY ANALYST
2023
2009-2014
2014-2022
celestesvirtualdesk@gmailcom
LaTonya Crosson
Phone and chat Support
Customer Service
Social Media
advertisement
Work from home
Quality Assurance
Nurses Assistant
Technical support
Virtual Assistant
McKenzie Crosson
Texas
Celeste Coleman
Anna Sambrano
VIRTUAL ASSISTANT 2009-2023
Online business management alongside business owners. Phone, text, and email support
Email oranization and management
Social media management
Calendar management
Business support
Contact this candidate