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Front Desk Customer Service

Location:
Santa Ana, CA
Posted:
December 29, 2023

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Resume:

Jennifer Dostlar

Front Desk Receptionist at Comfort Suites

By Choice Hotel

Experienced professional adept at providing exceptional customer service, managing reservations, and handling administrative tasks. Skilled in greeting and assisting guests, answering calls, and offering information about hotel amenities. Efficient in handling check-in/check-out procedures and maintaining accurate records.

ad2bay@r.postjobfree.com

747-***-****

IRVINE, CA 92604

https://www.jobcase.com/p/jennifer.dostlar

Work Experience

Front Desk Receptionist

Comfort Suites By Choice Hotel

November 2014 - August 2018

• Greeted and welcomed guests with a friendly and professional demeanor

• Answered incoming telephone calls and directed to appropriate personnel

• Provided information about hotel facilities, services, and local attractions

• Managed guest reservations and ensured accuracy of guest information

• Performed administrative duties such as typing, filing, and data entry

• Assisted guests with check-in and check-out procedures Cashier

99 cents only stores

June 2010 - February 2014 • Orange, CA

• Processed cash, credit, and debit transactions accurately and efficiently

• Provided excellent customer service and resolved customer inquiries

• Maintained a clean and organized cash register area

• Handled cash drawer and performed cash reconciliation at the end of each shift

• Assisted with stocking and replenishing merchandise on the sales floor

• Followed company policies and procedures regarding cash handling and customer interactions

• Worked collaboratively with team members to ensure smooth operation of the store

• Managed customer returns and exchanges according to company guidelines

• Ensured high levels of customer satisfaction through friendly and helpful service

• Completed sales transactions promptly and accurately Education

Orange high school

HIGH_SCHOOL

September 2001 - Present • Orange, CA

Didn’t graduate but ended up getting my Diploma in adult education in 2016 Skills

Stocking Inventory Multitasking Conflict Resolution Cash Management Traits

Confident

I am self-assured in my skills and talents, and I"m willing to take on challenges and risks. Honest

I have a strong sense of integrity and I value authenticity. Dependable

I can be counted on to complete whatever task, objective, or job is needed. Hardworking

I put my best effort into everything I do.

Accurate

I am exact and make sure my work is mistake-free.



Contact this candidate