KOLBY JACKSON

ad2bax@r.postjobfree.com

336-***-****

OBJECTIVE

I specialize in many fields, but I want to continue to broaden my horizon on as many opportunities as possible. In anything I do, I put my all into it and do any job to the best of my abilities. Life is very short so I’m trying my best to make a comfortable life for me and my children.

SKILLS

Expert in Windows 7&8: Word, Excel, and PowerPoint

Very Patient

Excellent Customer Service Skills

TurboTax

EXPERIENCE

CAREGIVER/AT HOME SENIOR CARE

03/23/17 - 2018

My Daily duties while working in the home or facility is to help their clients with daily activities, such as bathing and bathroom functions, feeding, grooming, raking medication, and some house work. Help clients make and keep appointments with doctors, provide or arrange transportation and serve as a companion for their clients.

CUSTOMER SERVICE/TELETECH (INTUIT TURBOTAX)

04/14/17 - 04/30/17 (seasonal)

Resolve customer complaints via phone, email, mail, or social media. Using telephones to reach out to customers and verify account information greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.

CUSTOMER SERVICE/TELETECH (ALLSTATE)

06/05/17 – 2018

Resolve customer complaints via phone, email, mail, or social media. Using telephones to reach out to customers and verify account information greet customers warmly and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.

DA II/ SUNRISE DENTAL

12/2018- Present

Expose and process dental X-rays; maintain patient records and lab equipment; sterilize instruments; assist dentist with patient scheduling, billing and insurance claims as well as general dental procedures. While educating patients on postoperative and general oral health care. Expert on CEREC and Itero digital scanners. Flexible and can work in high volume situations. Strong points are able to stand strong in critical trouble shooting situations.

EDUCATION

DENTAL ASSISTANT TRAINING CENTER/ DA II (2012)

I maintained a 3.7 GPA While getting a certificate of completion in Dental Office Emergencies and OSHA and Infection Control, Dental Radiography, also Dental Assistant I Program. I was awarded Best Live Patient Full Mouth Series X-Rays and Best Impression.

HEALTHCARE MANAGEMENT TECHNOLOGY/ INCOMPLETE

Guilford Technology Community College

GPA 3.2

VOLUNTEER EXPERIENCE

DR. ROB JEPKO/ ENDODONTICS

1155 Huffman Mill Rd. Burlington NC 27215

(Clinical Rotation)

DR. MIKE MCKEE/ ORTHODONTICS

1628 Memorial Dr. Burlington NC 27215

(Clinical Rotation)