SUMMARY

IT executive, planner, leader, developer, change agent, and strategic visionary offers 10+ years of combined experience providing organizations with the technical resources, expertise, and leadership to align IT with business objectives and enhance organizational performance all while reducing costs. Provides team members with the training, guidance, support, and motivation to exceed organizational objectives.

MANAGERIAL SKILLS

Directing Technical & Managerial Staff

Performance Evaluation & Management

Defining and Communicating Mission, Vision, and Strategy

Strategic Planning

Recruiting & Interviewing

Team Building

Project Management

Standards Definition

Finance & Budgeting

Policy, Process, & Procedure – Development & Compliance

Training Coordination & Mentoring

Service Level Definition & Metrics

PROFESSIONAL EXPERIENCE

DUBLIN GREEN PROPERTIES, LLC, Ft. Worth, TX 2014-PRESENT

Managing Principal, Management Services – Commercial Real Estate

Provide management services to other businesses in the area of capital formation, asset analysis and acquisition, turn around, operations, and sales.

KAPLAN COLLEGE, Arlington, TX 2013-2015

Adjunct Professor

Teach night classes in Computer Hardware & Operating Systems, College Mathematics, Computer Applications, Networking Concepts, TCP/IP Networking, Wireless Networking, Introduction to Programming, and Linux Operating Systems to prepare students for a professional career in IT.

DIGITAL OWL COMPUTING, Ft. Worth, TX 2005-2013

Managing Principal, IS/IT Consultant, and Software Developer

Provide various organizations with technical advice and/or services in such areas as project management, security, MS Windows and Linux administration, infrastructure architecture, application development, and disaster recovery.

AT&T (contract via The Epitec Group), Dallas, TX 2011-2012

Systems Architect

Design and document blueprints for MS Windows and Linux business systems based off of leased equipment and/or ESX VMWare and SAN infrastructure solutions.

Automated numerous process steps utilizing VBScript and Visual Basic; streamlined project times by 7%.

Replacing owned assets with newer leased equipment saved $4.8million and 1440KWh of electricity yearly.

WESTWOOD COLLEGE, Dallas, TX 2009-2012

Adjunct Professor

Teach night classes in Computer Applications, Advanced Business Software Applications, Principles of Business, Principles of Management, Career Management, Technical Documentation and Project Management, Desktop Computing (A+), Linux Operating Systems, Linux Systems Administration, and Network Operations & Monitoring to prepare students for a professional career in IT.

AMBIT ENERGY, Dallas, TX 2008-2009

VP of IT

Provisioned all infrastructure engineering and operations, database administration, business analysis, program quality assurance, configuration and release management, technical documentation, data analysis and reporting, and helpdesk with all production support services for this fast growing energy retailer. Five direct and 13 indirect reports including 2 application developers in an all Microsoft environment.

Collaborated with other executives to define first ever corporate and IT strategic plan.

Implemented a helpdesk, eliminated a 500 ticket backlog, & improved production support efficiency 13%.

Selected and engaged third-party NOC thereby avoiding at least $58,000/year on staffing costs.

Led staff in streamlining and augmenting email services through strengthened validation, Goodmail certification, and delivery reporting. Eliminated 95% of email bounce backs.

Provisioned WDM network to support new call center & remote DR replication of production data.

Reduced defects, improved security of proprietary source code, and provided more consistent scheduling of releases through establishment of formal configuration management processes and tools (TFS).

Led selection and implementation of SharePoint for corporate document management and collaboration.

BLOCKBUSTER, McKinney, TX 2006-2008

Infrastructure Architect

Create the IT infrastructure architectural roadmap and strategy for this entertainment media giant. Also oversaw the engineering and operations activities of the outsourcing partner, IBM, managed the vendor contract, and established policies, standards, processes, and procedures for managing the IT infrastructure. Infrastructure includes 300+ AIX/Sun Solaris/Linux/Windows servers, ESX VMWare, SharePoint, Netbackup, Tivoli, BigFix, etc.

Contributed to vendor selection in strategic IT outsourcing RFP. This extended outsourced functions by 30% and eliminated around $5.5 million in costs.

Data Architecture / Data Modeling project to design a Configuration Management Database (CMDB) which saved at least $75,000 in licensing fees for a commercial CMDB.

UNIVERSITY OF NOTRE DAME, South Bend, IN 2004-2005

Director of Systems Engineering & Support

Spearheaded 8 teams – 30 direct & indirect reports – in architecting, designing, implementing, securing (HIPAA), & supporting critical business systems as well as high performance computing clusters/grids within this highly prestigious institution of higher learning. Teams included Windows & UNIX/Linux servers (LPARs & ESX VMWare), enterprise storage (NAS & SAN), Oracle & SQL Server databases, middleware & AAA (LDAP & Active Directory), web services (Websphere, ColdFusion, Apache, & IIS), messaging, & monitoring/management tools.

Orchestrated the reorganization of the IT Engineering Department thereby enhancing efficiency around 60%, increasing collaboration by about 25%, and improving morale.

Implemented Resource Allocation Planning in the Systems Engineering department which improved resource usage and load balancing variances by approximately 50%.

Drove the review and update of dozens of IT policies and procedures to eliminate redundancy/confusion, ensure current/applicable content, and fill gaps which allowed about a 10% improvement in efficiency.

Led the implementation of UND’s first Citrix installation, initially hosting 7 applications for about 4000 users, to save thousands of dollars annually in software licenses and improve manageability / performance.

Streamlined the ERP technical architecture thus avoiding purchase of extra hardware and saving $175,000.

Introduced DR preparedness into the university, obtaining space for a secondary data center facility 5 miles away and preparing the site to accept redundant infrastructure. Completion of this hot site will improve DR responsiveness from weeks to hours…on the order of a 99% improvement.

Led the first successful implementation of HP Openview at the university which improved detailed monitoring by 90% and response time by around 80%.

FINANCIAL NETWORK, INC. (contract via Top Echelon), St. Louis, MO 2004

Management Consultant/AVP of IT Infrastructure

Mentored this financial services company on organizational effectiveness and maturity. Oversaw projects involving data center migration, Linux, Orca, MeasureWare, Apache, Tomcat, MySQL, and C/ksh/Perl/php programming.

Introduced a formal project management methodology and 6 mature, “best practice” processes along with associated tools, standards, and policies which improved organizational effectiveness by 30-40%.

LEVI STRAUSS & COMPANY, Westlake, TX 1998-2003

Interim Director of Global Data Center Operations

Coordinated 60 direct and indirect reports in charge of Windows, UNIX, IBM 390 Mainframe, Data Center Facilities, Enterprise Monitoring & Management Tools, and Information Security for both Global and the North American region of this globally recognized apparel company. Budgetary responsibility of $25 million.

Manager of UNIX Systems Engineering & Administration

Led two teams – 10 reports total – in charge of engineering/supporting UNIX/Linux (both HA clusters & LPARs), AS/400, and NAS/SAN as well as related infrastructure projects and budgets. Budgetary responsibility of $5-6 million.

Spearheaded a SAP hardware RFP that generated strategic platform and vendor changes as well as a cost savings totaling over $10 million. This resulted in the receipt of an IT Excellence Award.

Directed server consolidation (including implementation of HP XP512 based SAN, HP MC/ServiceGuard and IBM HACMP) that successfully reduced the number of UNIX servers by 43+%, improved annual TCO by at least $250K, enhanced performance, and increased availability from 99.992% to 99.99987%.

Coordinated UNIX support teams in the US and Asia-Pacific (Singapore) in implementing standard monitoring and response/escalation procedures, avoiding a support contract and saving $30K annually.

Facilitated closure of North American owned & operated plants by consolidation of legacy AS/400 systems to the global datacenter and so saved tens of millions of dollars.

Consolidated UNIX functions from the Canadian national datacenter into the North American regional data center and thereby saved the company around $100,000 annually.

Consolidated North America’s and Europe’s Tivoli licensing thereby saving 10% on this annual expense.

Created a formal server decommission process which lowered the incident of impactful mistakes by 65%.

EXE TECHNOLOGIES, INC., Dallas, TX 1998

Senior Systems Administrator/Database Administrator

Provided the installation, tuning, and support of HP-UX, IBM AIX, and MS Windows NT servers, Informix/Oracle databases, and EMC storage for client warehouses and distribution centers. Organizations supported on behalf of this software vendor included: CVS, Associated Foods, Giant, Eckerd, Staples, Sun Microsystems, Consolidated, Sobeys, and Fabricenters.

Achieved the successful turnaround of a system implementation project at risk of missing go-live by 2 weeks or more by identifying/upgrading a server undersized 20-30% and tuning both system and database.

Permitted the growth of the company’s market presence by around 15% through the creation of new platform experience for the product suite.

SPRINT PARANET, Dallas, TX 1996-1998

Technical Consultant and Team Lead

Delivered consulting services, technical expertise, and leadership on IT issues and projects to the following clients:

Sterling Commerce, Irving, TX – Consulted with this commercial software developer to identify, analyze, and clean up a major security breach effecting about 15% of software development systems.

Carter Blood Care, Dallas, TX – Assisted this healthcare organization to avoid expenses of possibly $10,000 for new a new ISP account by setting up distributed email service via uucp to the existing ISP through a reconfiguration of their HP hosted sendmail.

Hewlett Packard / GTE, Irving, TX – Supervised a team of 5 IT specialists as we provided engineering and support for GTE’s service order environment (over 2500 servers, Informix RDBMS, SNA/X.25/TCP networks) under direction of computer giant HP. Additionally, developed system utilities in C, ksh, Perl, and XWindows for the simplification and automation of administrative functions and also created/maintained an Apache website for the storage of escalation contacts, standard process/procedure documents, and FAQ information.

DSC, Plano, TX – Assisted this telecommunications firm to efficiently meet discovery demands of legal proceedings by developing C and ksh programs to analyze data from backup tapes and print only non-binary files. This filtered about 90% of all binary files which saved print resources and trimmed the printing effort by around 30% and allowed DSC to meet the court deadline.

BeautiControl, Inc., Carrollton, TX – Successfully prepared this cosmetics company for Y2K by reviewing their IT environment and business facilities to identify and address concerns.

GTE SOUTHWEST, San Angelo, TX 1994-1996

Computer Systems Administrator

Administered UNIX servers, MS Windows desktops, backup infrastructure, plotters, and Oracle RDBMS for central office planning at this telecommunications giant.

Saved thousands of dollars per year in software licensing for an enterprise-class monitoring and management system by internally developing custom system management applications. Some of these applications were written to simplify the user system interface, generate flexibility in routing plots/printouts – a benefit which improved efficiencies around 20-30%, and reduce the application server load by as much as 75%.

Produced a central office CAD drawing check-out/check-in logging facility which allowed tracking of mistakes/errors back to the proper engineer in 99% of cases where previously such an effort was successful in only 5-10% of cases.

Saved around $15,000 in expenditures to buy a tape backup solution for distributed engineering desktops by designing a system to route desktop backups over the network to the UNIX server backup device.

Created a program to automate changing user account passwords for the Oracle backend thereby saving the application administrator 6 to 8 weeks of dedicated effort and associated expense to the company.

USDA SOIL CONSERVATION SERVICE, Ft. Worth, TX 1990-1994

System Engineer & Software Developer

Programmed applications, performed UNIX/MS Windows/database administration, provided user support, and developed procedures for this branch of the United States federal government.

Saved the USDA, US Cartographic Service, and related FEMA resources tens of thousands of dollars in system repairs, lost data, and potential embarrassment due to damaging power surges and spikes by developing hardware and software to monitor the data center’s incoming power from a non-intelligent commercial UPS and to allow computer systems to perform a timed shut down of their own power supply.

ABB IMPELL CORP., Ft. Worth, TX 1989-1990

Computer Technician & Network Administrator

Provided system maintenance and repairs on PCs and Macs, peripherals, databases, and LAN/WAN equipment to this international power engineering division of Asea Brown Bovari.

FLIPSIDE COMPUTING, College Station & Ft. Worth, TX 1989-1992

Independent Consultant/Programmer

Developed software applications, performed system evaluations, executed hardware/software installations, and administered MS DOS or Windows systems for various clients.

EDUCATION

Ph.D. Candidate, Business Computer Information Systems, University of North Texas, Denton, TX

MBA, Finance, University of North Texas, Denton, TX

Coursework towards MS, Computer Science and Engineering, University of Texas at Arlington, Arlington, TX

BS, Computer Science and Engineering, University of Texas at Arlington, Arlington, TX

CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Red Hat Linux Certified Technician

Oracle Certified Professional DBA

Certified Project Management Professional (PMP)

CompTIA Certified Linux+

CompTIA A+ Certification

NOMAN Maturity Assessment

Public Speaking

Strategic Management Skills

Assertiveness

Numerous other management seminars on such topics as Effective Managerial Skills, Time Management, Managing Information Overload, Preventing Sexual Harassment, Workplace Violence, Interviewing Techniques, etc.

RECOGNITION & AWARDS

Westwood:

Faculty Top 10 Awards - 3

Transformative Teacher, March 2010 Term

Levi Strauss:

2002 IT Excellence Award

2000 Koshland Award

2000 Excellence Award

GETM Wanted Award

IT Dept. Awards – 2

Copper Rivet Awards – 7

Paranet:

97/98 Para-100 Award

Gold Eagle Awards – 2

Silver Eagle Award

GTE:

President’s Merit Award Nominee

Individual Excellence Awards – 2

Value Adder Awards – 2

Peer Award

USDA SCS:

SPOT Awards – 2

Superior Performance Merit Awards – 2

Other:

National Honor Society

Eagle Scout & Order of the Arrow

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