Warehouse Associate Material Handler
Resume:
Erica D. Brooks
dependable hard working able to work either alone or on a team, self motivated able to do and willing to learn whatever skills needed to be successful and proficient in my position Canton, MI 48188
*************.**@*****.***
A position in my field of interest where the skills and experience I have obtained can be Utilized. Willing to relocate to: Ypsilanti, MI - Westland, MI - Romulus, MI Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Eby-Brown/PFG - Ypsilanti, MI
June 2022 to Present
QC all the totes and full any missing items before sending to be the dock Touch point cleaner
Eurest via fastemps - Ypsilanti, MI
May 2020 to June 2022
Cleaning and wiping touch points to ensure that employees areas are sanitized and disinfected Aircraft Cabin Cleaner
Prospect airport Services - Romulus, MI
February 2020 to April 2020
Cleaning sanitizing and security sweeping airplanes to ensure passenger safety and security Material Handler
Mckession Corp - Livonia, MI
September 2019 to February 2020
Scanning picking orders for customers
QAL Tech & Fabrication
Whirlpool Corporation - Tulsa, OK
May 2018 to February 2019
Quality checking and testing the functionality of ranges after they are assembled on the loading materials into press making parts to be distributed through out the factory Phone Center Agent
Alorica
March 2018 to April 2018
Taking phone calls and helping customers setup reservations Warehouse Associate
Eby-Brown - Ypsilanti, MI
August 2016 to March 2017
Picking and checking, counting and correcting orders for customers Housekeeper
Eagle Crest by Marriot - Ypsilanti, MI
June 2016 to August 2016
Cleaning assigned guest rooms
Housekeeper
Michelle Miller - Ypsilanti, MI
December 2015 to August 2016
Cleaning and organizing home and common areas driving and running errands for client Housekeeper
Sheraton Inn - Ann Arbor, MI
February 2016 to June 2016
Responsibilities
Cleaning sanitizing guest rooms
Accomplishments
I have been selected to train new employees
Housekeeper
Michelle Miller/home owner - Ann Arbor, MI
May 2012 to March 2015
Responsibilities
Sweep, scrub, mop and polish floors
Dust and polish furniture and fittings, Clean metal fixtures and fittings Empty and clean trash containers, Dispose of trash in a sanitary manner Clean wash basins, mirrors, tubs and shower, Wipe down glass surfaces, Tidy up rooms Make up beds and change linens as required
Wash windows as scheduled, Sort, wash, load and unload laundry Iron and press clothing and linen, Sort, fold and put away clean laundry Maintain all cleaning equipment and materials in a safe and sanitary working condition Monitor and report necessary domestic repairs and replacements Skills Used
cleaning skills
Home Health Aide (HHA)
Care One Inc - Ypsilanti, MI
June 2013 to November 2013
: Monitors patient condition by observing physical and mental condition, intake and output, and exercise, .Supports patients by providing housekeeping and laundry services; shopping for food and other household necessities; preparing and serving meals and snacks; running errands, Assists patients by providing personal services, such as bathing, dressing, and grooming, Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene., Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping, Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions, Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards; Updates job knowledge by participating in educational opportunities. Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements. Enhances service reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Housekeeper
Private Owner/ David and Sharina Lloyd - Belleville, MI August 2012 to September 2013
Responsibilities
Duties: Sweep, scrub, mop and polish floors
Dust and polish furniture and fittings
Clean metal fixtures and fittings, Empty and clean trash containers Dispose of trash in a sanitary manner, Clean wash basins, mirrors, tubs and showers Wipe down glass surfaces, Make up beds and change linens as required Tidy up rooms, Wash windows as scheduled, Sort, wash, load and unload laundry Iron and press clothing and linen, Sort, fold and put away clean laundry Maintain all cleaning equipment and materials in a safe and sanitary working condition Monitor and report necessary domestic repairs and replacements Accomplishments
I helped my client maintain a clean and sanitary environment when her health didn't permit to do so effectively
Skills Used
Cleaning disinfecting sanitizing and deodorizing there home and common areas Cleaner/Janitor
Peeples Choice - Ypsilanti, MI
February 2012 to September 2012
Clean and disinfect sinks, countertops, floors, toilet, mirrors, tables, chairs, refrigerators, microwaves, etc. in restrooms, break rooms and/or kitchenettes Replenish supplies in restrooms, break rooms and kitchen Sweep, mop, vacuum and/or scrub floors using brooms, mops and vacuum cleaners Empty trash cans and recyclables into disposal areas, Wipe down walls and woodwork, doors, wall hangings, Identify potential safety or maintenance issues and communicate them to client in the comments section on the customer checklist. Arrive to work (client location) at scheduled time, perform services to established standards and insure the client’s facility is locked and secured when you finish and leave. Handle special requests for customers as appropriate and note handling on the customer checklist and company paperwork, Comply with all safety policies and procedures relating to performance of tasks, use of products or supplies and incident reporting Medical Office Assistant/Clerical Support
Arbor Hospice and Homecare - Ann Arbor, MI
May 2002 to October 2010
Communicating with Physician offices, faxing, filing setting up idt meetings, paging nurses, e- mailing working with outstanding bills creating word documents for supervisors taking patient calls paging interacting and contacting doctors/nurses calling in prescriptions, setting up and scribing the interdisciplinary meetings filing, admitting/discharging patients, monitoring/changing and modifying the patient census supply tracking and ordering for doctors/nurses/patients, • Answer, screen and transfer inbound phone calls, Receive and direct visitors and clients, General clerical duties including photocopying, faxing, and mailing, Maintain electronic and hard copy filing system, Retrieve documents from filing system, Handle requests for information and data, Resolve administrative problems and inquiries, Prepare and modify documents including correspondence, reports, drafts, memos and emails, Schedule and coordinate meetings, appointments and travel arrangements for managers or supervisors, Prepare agendas for meetings and prepare schedules, Record, compile, transcribe minutes of meetings, Open, sort and distribute incoming correspondence, Maintain office supply inventories, Coordinate and maintain records for patients and staff, telephones. Data Entry Specialist (Contract)
MedAssurant - Ann Arbor, MI
October 2007 to April 2008
Travelling document scanner I would travel from site to site scanning pertinent patient information then logging into the data base and uploading it into the system HHA
Care One - Ypsilanti, MI
March 2001 to October 2001
Monitors patient condition by observing physical and mental condition, intake and output, and exercise, .Supports patients by providing housekeeping and laundry services; shopping for food and other household necessities; preparing and serving meals and snacks; running errands, Assists patients by providing personal services, such as bathing, dressing, and grooming, Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene., Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping, Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions, Maintains a safe, secure, and healthy patient environment by following asepsis standards and procedures; maintaining security precautions; following prescribed dietary requirements and nutrition standards; Updates job knowledge by participating in educational opportunities. Protects the home care agency by adhering to professional standards, home care policies and procedures, federal, state, and local requirements. Enhances service reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. CSR II
Labor ready staffing - Ypsilanti, MI
July 1999 to September 1999
Responsibilities
setting up jobs job tickets and sending workers out to job recruiting work for workers and workers for jobs printing vouchers and data entry of payroll when workers go out to jobs Call Center Operator
U of M Health Systems - Ann Arbor, MI
November 1997 to June 1999
Responsibilities
answering screening forwarding and taking patient calls, setting up or creating templates for Dr. schedules, scheduling/rescheduling and making patient appts Education
Associates Degree in progress in Humanities and Social Sciences Washtenaw Community College - Ann Arbor, MI
2002 to 2011
Certificate in Medical Assistant
Ross Technical Institute - Ypsilanti, MI
January 1997 to June 1997
GED in Basic Studies
Washtenaw ISD - Ann Arbor, MI
1996 to 1996
Skills
• Fabrication
• CSR
• Call Center
• Customer Service
• Customer Support
• Data Entry
• Microsoft Office
• Receptionist
• fast learner
• Word
• General Labor
• Packing
• Pallet Jack
• Picker Packer
• Warehouse Associate
• Shipping
• Direct Care Worker (10+ years)
• Custodial Experience
• Medical Records
• Hospice Care
• Home Care
• Transcription
• Custodial Experience
• Home Care
• Hospice Care
• Materials Handling
• Medical Office Experience
• Medical Records
• Transcription
• Insurance Verification
• Laundry
• Medical Billing
• Medical Terminology
• Order Picking
• Vital Signs
• Patient Care
• Medical Coding
• Hospital Experience
• Clerical Experience
• HIPAA
• Triage
• Typing
• Manufacturing
• Food safety
• Food service
• Windows
• Leadership
• Hotel experience
• Documentation review
• Intake
• Inventory control
Languages
• English - Fluent
Certifications and Licenses
Forklift Certification
Forklift Certification
CDL A
Assessments
Scheduling — Proficient
December 2019
Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient
Customer Focus & Orientation — Proficient
July 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient
Reliability — Completed
July 2019
Tendency to be dependable and come to work
Full results: Completed
Mechanical Skills: Aptitude — Completed
July 2019
Measures a candidate's ability to understand and apply mechanical concepts and processes. Full results: Completed
Nursing Skills: Clinical Judgment — Completed
July 2019
Measures a candidate’s ability to assess a patient's condition and implement the appropriate medical intervention.
Full results: Completed
Direct Care — Proficient
December 2019
Showing sensitivity and enthusiasm while providing care to patients. Full results: Proficient
Home Health Aide Skills — Proficient
February 2020
Providing care to patients in a home setting.
Full results: Proficient
Home Health Aide Skills — Proficient
March 2020
Providing care to patients in a home setting.
Full results: Proficient
Home Health Aide Skills — Proficient
June 2020
Providing care to patients in a home setting
Full results: Proficient
Work Style: Conscientiousness — Highly Proficient
May 2020
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Verbal Communication — Highly Proficient
May 2020
Speaking clearly, correctly, and concisely
Full results: Highly Proficient
Call center customer service — Proficient
October 2020
Applying customer service skills in a call center setting Full results: Proficient
Customer focus & orientation — Proficient
October 2020
Responding to customer situations with sensitivity Full results: Proficient
Receptionist — Highly Proficient
November 2020
Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient
Warehouse associate — Proficient
September 2021
Assesses the tendencies that are important for success in warehouse roles Full results: Proficient
Work style: Reliability — Proficient
September 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
QUALIFICATIONS
• proficient in Microsoft Office, PowerPoint, Excel all versions of Windows
Contact this candidate