Kimberlee A. Meyer, MBA

COO Practice Management

“Wherever the art of medicine is loved, there is also a love of humanity.”-Hippocrates

Libertyville, IL 60048 847-***-**** ad2bae@r.postjobfree.com

Healthcare operations executive with 20+ years of developing and implementing innovative care models and clinical operation strategies for multi specialty service lines. Leads strategic vision, market strategies, and assessments for potential acquisitions. Leads high performing teams in complex projects to drive clinical programmitic growth, service offerings, quality, and cost savings initiatives

Key Areas of Expertise

Organizational Strategies Acquisitions Data Analysis Care Delivery Strategies Physician and Stakeholder Relationships Market Strategies Regulatory Compliance Clinical Operations Revenue Cycle Quality Engagement and Satisfaction Strategies Staff Development Budget Development and Oversight KPIs and SOPs

Career Highlights

Expanded clinic when adding physicians within primary care service line. Resulting in increased provider access, visits/growth, and increased profitability by 180% in one year

Started robotic pulmonology program as well as sleep and critical care that grew 19% over budget in 2023 and budgeted for 22% growth in 2024

Planned and executed build and opening of 300K sq ft ASC and MOB; opened on time, under budget and was JACHO certified first time surveyed

Professional Experience

Aurora Medical Center Mount Pleasant, Advocate Aurora Health Care Kenosha, WI 2013 - Present

Executive Director Operations, Medical and Surgical Specialty Physician Practices & Building Administrator

300K sq ft ASC and MOB. 74-bed Level III trauma center and 60-bed Level IV, not-for-profit community hospitals partnering with multi-specialty service lines, including oncology. Oversees 105 physicians & advanced practice clinicians and 250+ employees and annual operating annual budget of $250M

Executed new programs: first outpatient robotic joint replacement and hysterectomy at an ASC in WI. Established interventional robotic pulmonology program, resulting in 18% growth in volume in 2023, 12% growth GI including a reflux center of excellence with general surgery and development of third space program; comprehensive spine program that is now the standard in AAH

Leads 300 sq ft surgery center with 11 OR’s, 9 OBS beds, athletic training center, imaging, lab, and multiple specialty clinics; led $130M project, under budget during COVID with a 30-day delay

Drives ROI, patient safety, and engagement strategies for orthopedics, neurosciences, medical specialties, women’s health, cardiology, and oncology. Includes surgery center, primary care, multispecialty clinics, and urgent care centers

Executes clinical operations for primary care, multi-specialty physician practices, three urgent cares as well as growth of new specialty programs in collaboration with hospital services

Local chair and member of system service lines for orthopedics, cardiology, medical specialties, neurosciences, and women’s health. Delivers best practices to reduce costs and increase engagement and satisfaction

Expands virtual visits and partnering with urgent care clinics to avoid ER visits

Leads staff development strategies to accelerate their career goals

Directs contract negotiations with independent physician groups, leads onboarding and integration of acquired practices, and partners with independent physicians contracting within network

Advocate Medical Group Arlington Heights, IL 2008 - 2013

Director, Physician Practice Management

Directed 238 employees, 70 physicians directly, 21 physicians indirectly, covering 18 sites of care, $50M+ in gross revenue, and 7 specialties, including: FM, IM, Peds, OB/GYN, Rad Onc, and Neurology

Integrated multiple independent physician practices into AMG as new acquisitions, ensured transparency to patients while changing EMRs, processes and billing, exhibiting a special focus on transition to the AMG culture

Transformed low performing sites in patient satisfaction and associate satisfaction to consistent top decile sites by mentoring, coaching, and building strong management teams and optimize delivery of care

Led strategic planning for future healthcare delivery. Collaborates with regional directors and executives to deliver best practices and create new processes and procedures that decrease healthcare costs in ACO model

Chair of AMG Associate Recognition Team. Implemented recognition of Doctors’ Day, combined all regions into one AMG MVP nomination program, led annual food drive and Secret Santa drive for underprivileged school in Chicago

Met monthly with regional Advocate hospital executive team to discuss acquisitions and followed up with physicians to earn their agreement to join AMG versus other competitive healthcare systems

CVS/Caremark Northbrook, IL 2006 - 2008

Sr. Project Advisor, Client Operations

Reported to executive VP of Client Benefit Operations, coordinated projects within his scope of 700+ employees across U.S. seeking economies of scale and continuity over different geographical areas.

Directed special projects including disaster preparedness for avian flu, Medicare D, and business continuity plan to optimize business processes, patient care, and align with industry trends

Revamped recruiting process and tracked all open positions, prepared annual and quarterly labor budget

Liaison between eight functional areas and the VP for the integration of PharmaCare, the PBM for CVS and Caremark. Areas include website/portal, specialty, clinical, print, pharmacy help desk, customer care and contracts. Focusing on finding best practices and implementing policies, procedures, and strategies

Created monthly dashboards to track productivity and other key performance metrics. Conducted root cause analysis to identify and implement solutions to reach finance, performance, and care goals

Collaborated with executive leadership to ensure reliability and accountability of clinical care, and clinical program integrity

U.S. Navy, Naval Hospital Great Lakes Great Lakes, IL 2001 - 2006

Director, Healthcare Operations & Analysis

Administrative and policy project manager for a Congressionally mandated $180M federal ambulatory care replacement facility and creation of joint endeavor between North Chicago VA and Naval Hospital Great Lakes

Directed creation of appointment call center for 66K beneficiaries, performing at a 90% answer rate within 20 seconds

Coordinated annual business plan for $158M not-for-profit budget and managed plan to increase productivity by 10%, increasing provider clinical availability by as much as 50% while providing quality healthcare to all beneficiaries

Monitored operations of 129-bed acute care hospital and health plan, ensured appointment availability for beneficiaries within 24 hours for primary care clinics, specialty care urgent appointments available within seven days

Executed strategic new enrollment process and policy lauded as benchmark for other hospitals, as well as the entire TRICARE Regional Office, resulting in my receiving an award in March 2005

Supported supply chain initiatives as needed

Education

Master of Business Administration with Healthcare Administration concentration 2002 University of Colorado

Bachelor of Arts Psychology, pre-med requirements 1995

University of Colorado

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