ALBANIA LAMAR

Bronx, NY ***** 914-***-**** ad2bab@r.postjobfree.com WWW: Bold Profile

Albania holds 7 years of experience working as a Clerical Associate and Medical/HR Coordinator in the healthcare and HR sector. Experienced in Medicaid/Medicare rules and guidelines. Proficient with Medics, EPIC and MS, ADP, Paylocity and Paychex (Word, Excel, Outlook). Experienced working with NYC Health + Hospitals/ Lincoln Hospital as Clerical Assistant. Energetic, problem solver and communicator seeking a responsible position in claims management or medical billing Demonstrated success in building and deploying well-planned benefits and compensation plans. Competent in onboarding, orienting and training employees, as well as managing enrollments and mediating problems. Self-motivated Benefits Specialist demonstrating superior understanding of employee benefits laws and human resource. Astute professional providing benefits support in fast-paced corporate settings.

Human Resources Specialist, 06/2023 - Current

Blue Water Business Consulting – 287 Park Ave South Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.

Managed payroll processing and benefits to compensate employees for service rendered. Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.

Reviewed and screened applicant resumes to identify qualified candidates. Resolved employee complaints and grievances successfully through mediation and collaboration. Oversaw and managed hiring process and assisted human resources. Collaborated with managers to identify and address employee relations issues. Verified and submitted timekeeping information for accurate and efficient payroll processing. HR Coordinator, 03/2022 - 06/2023

Jetro Cash & Carry – Whitestone, NY

Conducted new employee onboarding and provided ongoing orientation training. PROFESSIONAL SUMMARY

WORK HISTORY

Completed employee employment verifications and unemployment paperwork prior to hire or termination. Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

Maintained human resources information system and kept employee files up to date and accurate. Completed background and reference checks to facilitate hiring and onboarding of employees. Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities. Supported human resources staff with new hire orientations and monthly departmental meetings. Evaluated timecards for accuracy on regular and overtime hours. Handled employee inquiries and complaints regarding policy and benefits issues. HR Assistant, 11/2021 - 02/2022

NYC Health + Hospitals / Lincoln Hospital – Bronx, NY Manage incoming and outgoing mail, distributing letters and packaging to staff and administrative offices, check staff email

Greet visitors, ascertain purpose of visit, and direct them to appropriate staff or department Assess method of payment for services, initiate processing, may refer to specialist for financial options Perform admitting duties including explaining various forms such as patient rights, medical releases, and insurance

Writing and issuing emails to teams and departments on behalf of teams or senior staff Researching and booking travel arrangements for staff members Finding ways to improve administrative processes

Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.

Answered and redirected incoming phone calls for office. Documented human resources records and maintained confidentiality of sensitive personal information. Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.

Oversaw and managed hiring process and assisted human resources. Support Coordinator, 09/2019 - 04/2020

HealthFirst – New York, NY

Managed caseload of 50-75 cases per day.

In continuous contact with members to assess health risks and ensure adequate coverage. Trained co-workers in Medicaid/Medicare rules and guidelines. Primary liaison with providers including doctors, hospitals and pharmacies. Analyzed customer service data to identify trends, identify solutions and improve customer experience. Monitored employee and customer interactions to assess quality of service. Medical Assistant Receptionist, 09/2017 - 03/2018

Distinguished Diagnostic Imaging

Greeted patients, scheduled appointments, and handled front desk operations. Verified patient insurances and collected copayments. Answered billing questions and maintained records of financial transactions. Obtained third-party payer authorizations for radiology exams. Organized, maintained and updated information in computer databases. Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Consultant, 11/2016 - 04/2017

Care Coordination Solutions

Worked with client management to identify issues and create workflows to restructure and improve productivity.

Ran data analysis reports and ensured data quality. Responsible for chart reviews and assessing employee productivity. Completed Medical Billing Course: 2011

Anthem Institute - New York, NY

High School Diploma: 06/2001

Adlai Stevenson High School - The Bronx, NY

Candidate would take booster shot as soon as

would be eligible for it.

Computer Proficiency in

Microsoft Windows, Word, Excel, PowerPoint,

Internet resources and email.

Skilled at organizing complex projects, defining

project priorities, and delegating tasks.

Major strengths in planning, problem solving,

communication and interpersonal skills.

Spanish

Native or Bilingual

English

Full Professional

EDUCATION

SKILLS

LANGUAGES

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