SHOLA ODUNUGA

*** – *** - ****, Email: ad2b7l@r.postjobfree.com, linkedin.com/in/shola-odunuga/

PROFESSIONAL SUMMARY

Highly skilled professional with expertise in talent acquisition, project coordination, and HR. Strong communication, problem-solver, and detailed oriented. Committed to achieving goals and exceeding expectations. Continuous learner. Ready for impactful contributions and results within the company.

HIGHLIGHTS OF QUALIFICATION

Highly skilled in planning and managing initial hiring stages, including job postings, networking, cold calling, sourcing, screening, and interviewing.

Independent worker who excels at executing assigned tasks and meeting targets without direct day-to-day supervision.

Team leader with a strong sense of responsibility, providing constructive feedback to management for continuous improvement.

Proficient in MS Office applications, quick learner of new software programs, and experienced in online tools such as Zoom, Google, and MS Teams.

Familiarity with the KSAO model, ATS, Boolean search, and Salesforce.

WORK EXPERIENCE

Project Support Coordinator,

Home Depot, Toronto 2021-Present

Communicated project details between customers and internal members, managing budget, estimates, and timeline adjustments.

Effectively handled a high volume of inbound and outbound customer calls.

Addressed and resolved customer product complaints empathetically, escalating cases when necessary, using Salesforce for all communication.

Adhered to published policies and procedures, ensuring proper documentation of consumer interactions.

Resolved an average of 100 customer concerns weekly and completed optional training courses to enhance product knowledge and customer service skills.

Compliance Officer,

Everbrands Limited, Edmonton 2019 – 2021

Monitored all regulations, guidelines, protocols, and policies/procedures relating to safeguarding cast/crew and team members from Covid-19.

Enforced policies and protocols on-set relating to the safeguarding of cast and crew from COVID-19 throughout physical production process (pre-production to wrap) in conjunction with production management.

Drafted reports detailing work performed and conclusions reached, which require minimal editing and provides a clear message including suggested corrective and/or remedial action.

informed management about issues that may involve rule violations or potential liability; and perform other duties and responsibilities as assigned.

Human Resources Coordinator,

Everbrands Limited, Edmonton 2016 – 2019

Managed employee onboarding, training, and development.

Organized and participated in recruitment events.

Supported HR Administrative functions with emphasis on record keeping, data entry and other HR tasks as assigned.

Utilized LinkedIn, job boards, zip Recruiter and networking to effectively source passive candidates. Coordinate and conduct interviews (in person or video).

Provided new employees with a comprehensive onboarding program to enable a smooth transition into Everbrands.

Managed interview scheduling for the in-house recruiting team. Scheduled meetings, maintained employee files, managed, and updated HR documents and planned events.

Brand Manager,

Tara Soft Furnishing, Nigeria 2011-2016

Contributed to budget planning and management to meet brand and company targets.

Liaised with global counterparts for harmonizing innovation and brand communications.

Led monthly brand reviews and provided deep-dive analysis as needed.

Identified and executed new product launches, media planning, consumer promotions, and market research. Managed merchandising initiatives and packaging development

Operations Manager,

Blooms Interior Limited, Nigeria 2005-2011

Managed team schedule and workflows to meet key performance indicators.

Identified gaps and recommended solutions for improved efficiency.

Aligned marketing, sales, client fulfillment, and team communications.

Provided training for new team members and maintained quality control of projects and documentation.

EDUCATION

Master's in Business Administration (MBA), 2022-Present

University of East London

College Certificate, Employer Engagement 2022

George Brown College, Toronto, ON

Diploma, Human Resources Management 2022

Alison

Graduate Certificate, Financial Services Compliance Administration 2021

Seneca College, Toronto

Postgraduate Certificate, Accounting 2014

Lagos State University of Science and Technology

PRORESSIONAL DEVELOPMENT

In progress, Professional in Human Resources - International (PHRi) Present

Human Resource Standards Institute HRCI

Diversity, Equity, and Inclusion, Certificate 2023

The Canadian Diversity Initiative

Leadership and Management, Certificate 2023

Great Learning.

CPR / AED /First- Aid, Certificate 2023

National CPR Foundation.

Labour Market Information, Certificate 2023

Nova Scotia Career Development Association (NSCDA).

Certificate in Logistics and Supply Chains 2023

UNICAF University

Enhanced KYC and Suitability _CFR Series 2023

Canadian Securities Institute

Anti-Money Laundering and Terrorist Financing (AMLTF) 101 2023

Certificate - IFSE Institute. ON, Canada

HR Analytics Certificate 2023

Great Learning

Accessibility for Ontarians with Disabilities ACT (AODA), Certificate 2022

OSG Inc., London, ON

Recruitment for Equity, Accessibility and Diversity Certificate (READY)2022

JVS Toronto, ARES Staffing Solutions, and George Brown College

Domestic violence at workplace, Certificate 2022

Centre for Research & Education on Violence against Women & Children

Cybersecurity Awareness, Certificate 2022

Amazon

Strategic Account Management 2022

Queens University

REFERENCE

Provided Upon Request

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