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Business Development Customer Service

Location:
Naperville, IL
Posted:
December 30, 2023

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Resume:

Jason Jones

Chicago, IL 630-***-**** ad2b52@r.postjobfree.com

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EXECUTIVE SUMMARY

A results-driven independent Sales Executive with over 20 years-experience in Sales, Brand Management, Marketing, Account Management and Strategy Design. Proven track record of achieving results with a wide variety of companies ranging from small family-owned businesses, hospitals and medical accounts to national/global accounts in catalog, e-commerce, college bookstores and linen/laundry. Able to perform both strategically and tactically under pressure, meet deadlines and financial goals while delivering premier customer service and driving bottom line profitability. Applies engaging interpersonal style and solid business acumen to build trust that invariably leads to business growth with customers. Proven ability to communicate and build strong relationships within an organization, inclusive of internal and external senior executives across a wide variety of companies. Recognized for energetic leadership and strong partnerships at all levels, personal accountability, product knowledge, intuitive thinking and analytical skills while delivering results and exceeding financial targets. CORE COMPETENCIES

Sales Marketing Business Development Brand Management Leadership Strategic Planning & Partnerships Medical Sales

Negotiation Collaboration Communication Flexibility Project Management Innovation Presentations Critical Thinking Analysis Medical Devices Rapid Issue Resolution Accountability Value Creation PROFESSIONAL EXPERIENCE

Empire Cooler Service—Chicago, IL Jul 2023—Present Sales Executive

Accountable for aspects of Hunter/Business Development in the industries of Restaurant, Hospitality, and Business Sales from the wholesale sector.

• Full sales cycle experience from hunting to closure.

• Cross department project management skills required to progress close to delivery.

• Relationship retention achieved by upselling existing businesses, assisting customer with pricing for quotes and promotions.

• Negotiating all contracts with prospective clients. Third Party Pet—Naperville, IL 2022

Breeder Enterprise Account Executive

Responsible for initiating and building relationships with various pet breeders located in the United States and Canada, who sell their litters to retailers and end use consumers with a bundle of services sold to the breeder by Third Party Pet.

• Expanded company sales of Microchips to assist in determining the location of a lost pet.

• Provided a catalog of options for Pet insurance, New Pet Gift Baskets, and personalized items to be sold as add-on sales.

• Assisted in the locating and return of lost pets to their owners. Superior Group of Companies—Naperville, IL Nov 2017 - 2021 Account Executive

Manage a strategic growth territory for retail accounts, hospitals, ASI, university bookstores, industry laundry and catalog companies over five states and three providences for sale of uniforms, scrubs, medical apparel, licensed and private label product.

• Increase sales by negotiating price, discounts and inventory allotment.

• Reduce costs by managing overall expenses and call frequency in the international region.

• Improve client retention by developing strategic relationships and providing superior customer service. Landau Uniforms—Naperville, IL Oct 2009 - 2017

Territory Manager

Led the development, sell-in and execution of consumer-focused strategies for retailers, national account buying offices, e- commerce, laundry/linen, catalog, collegiate bookstores and durable Medical Equipment (DME) account in a four-state territory to meet objectives of profitability and sustainable growth. Jason Jones

Naperville, IL 630-***-**** ad2b52@r.postjobfree.com 2

• Drove business by successfully negotiating, achieving/implementing the largest sale in the company in 2012.

• Increased revenue and market share by collaborating within the hospital/medical community to sell small medical devices like stethoscopes and sphygmomanometers.

Sealy, Inc.—Naperville, IL 2000 - 2009

Retail Sales Specialist (2007 – 2009)

Responsible for growth, operational expertise and strategic relationships at Bedding Experts and Macy’s, Inc.

• Increased sales by conducting new hire training explaining five distinct product lines to educate/motivate sales associates.

• Reduced point of purchase (POP) expenses 75% through innovative concept redesign.

• Improved profitability by successfully managing the allocation and distribution of subsidies on a $25M account.

• Enhanced strategic partnerships and gained commitment to sales plan increases by collaborating on product recommendations at Macy’s, Bloomingdale’s, JCPenney®, Sears and Bedding Experts. Senior Territory Manager (2004 – 2006)

Managed the growth and mutual profitability for strategic regional accounts to include Turk Furniture, Continental Furniture, Don’s Furniture and Marje Furniture.

• Achieved >10% sales growth for two consecutive years in all accounts for the brand by selling-in and executing rollout of product strategy.

• Attained year-over-year (YOY) growth by increasing sales 117% in 2006, 121% in 2005 and 115% in 2004.

• Increased sales and market share by prospecting and opening new accounts in the territory.

• Gained balance of sales (BOS) dominance in territory by 75% through negotiating Sealy exclusive contracts. Territory Manager (2000 –2003)

Accountable for identifying growth opportunities in a multi-state territory through sales analysis.

• Increased YOY sales 127% in 2003 and 131% in 2002 by prospecting and opening new accounts.

• Improved bottom-line profitability by reducing product returns.

• Impacted West Region growth from $18M to $25M by writing the new hire training manual for Retail Sales Associates who used the manual effectively at the largest account in the region.

• Enhanced product visibility for a 200+ retail store chain by managing the ordering and distribution for all POP. Crossmark—Chicago, IL 1997 - 2000

Area Manager (1999 –2000)

Managed over 30 sales representatives calling on every drug, discount and grocery outlet in the Chicago area to include Walgreens, CVS, Dominick’s, Jewel-Osco, Sam’s club, Wal-Mart, Target and Kmart.

• Interviewed, hired and trained all staff.

• Personally ensured coverage of all open positions resulting in 98% compliance in the managed area. Territory Manager (1997 – 1999)

Responsible for calling on drug and discount stores including Kmart, Wal-Mart and Target selling displays and ensuring planogram

(POG) distribution.

• Gained additional distribution by being a member of the Ciba Vision Team assisting in new product launches.

• Award winner in Clairol, Coppertone, Gatorade and Dr. Scholl’s sales contests. EDUCATION

Northern Illinois University, DeKalb, IL BS, Marketing/Sales HONORS/AWARDS

President’s Cup, 2011, 2012, 2014, 2015 President’s Award—Sealy 2003 Circle of Excellence Award—Sealy 2002, 2005 Multiple Award Winner—Crossmark, 1997-1999



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