ROSA C. BETANCOURT

678-***-**** ad2b4p@r.postjobfree.com

HUMAN RESOURCES MANAGEMENT PROFESSIONAL

Accomplished, versatile and bilingual Human Resource professional with expertise in safety, training and serving employment and personnel related needs in union and non-union work environments. Diverse career background in varied manufacturing environments, governmental and educational industry.

BUSINESS EXPERIENCE

KUBOTA MANUFACTURING OF AMERICA CORPORATION 9/2023 – Present

HUMAN RESOURCE ANALYST III

HR administrative support for approximately 500 employees in each plant. There are currently three plants with a

fourth one currently under construction. HR support includes time and payroll management, FMLA, drug screening,

coaching, managing vendors, benefits, employee relations, standardizing processes. HRIS ADP and internal systems

PAI INDUSTRIES, INC. 2/2020 – 4/2022

HUMAN RESOURCE DIRECTOR

Interprets and advises supervision on human resources policies to ensure consistency. Responsibilities include all phases of human resource activities including, recruiting, orientation, transfers and promotions, employment, employee relations, compensation and benefit administration and associate services.

Administers and coordinates hourly performance evaluation program. Supports HRIS system (Paycor, E-Verify, FMLA Unemployment Claims). Coordination and documentation of associates changes as well as the maintenance of various records and report compilation/preparation. Perform human resources functions and assist with special human resource projects. Coordinate various activities and communications. Ensures that the Company is in full compliance with all Company policies, procedures, and state, federal and regulatory agency requirements.

FREUDENBERG-NOK SEALINGS TECHNOLOGIES 7/2014 – 10/2019

HUMAN RESOURCE GENERALIST

Interprets and advises supervision on human resources policies to ensure consistency. Responsibilities include all phases of human resource activities including, recruiting, orientation, transfers and promotions, employment, employee relations, compensation and benefit administration and associate services.

Administers and coordinates hourly performance evaluation program. Supports HRIS system (ADP, MDM, E- Verify, Time Leave Management, Unemployment Claims). Coordination and documentation of associates changes as well as the maintenance of various records and report compilation/preparation. Performs human resources functions and assist with special human resource projects. Coordinate various activities and communications. Ensures that the Company is in full compliance with all Company policies, procedures, and state, federal and regulatory agency requirements.

MORIAH SERVICES, LLC 5/6/2014 – 7/2014

HUMAN RESOURCE CONSULTANT

Provided human resource consulting for a private company in all HR areas to prepare owners for growth. Assessed all HR functions to verify and assure that company is in compliance, i.e. personnel files, Employee Handbook, safety training and checks and balances of federal and state documentation. Develop application and hiring process in order to hire a set number of new employees including train and develop the HR Administrator.

SERVICEMASTER BY TWINS 11/2012 – 12/2013

DIRECTOR OF HUMAN RESOURCES

Managed all human resource functions, including recruitment, new employee orientation process, compensation, employee relations, safety training and personnel policy and procedures for all businesses owned by the Alfords. Including offices in Florida, Georgia, Alabama and Tennessee.

•Maintained and utilize specific Organizational Chart software program, for strategic planning purposes.

•Developed and implemented the Hiring Policies and Procedures.

•Developed and maintained orientation program for new employees.

•Implemented the utilization of internet websites for recruiting purposes for all offices.

•Organized and implemented procedures for the archiving and processing of open positions.

•Implemented and organized confidential filing system and personnel files to be in compliance.

•Investigated all employee relation issues, including EEOC, ADA, FMLA, and FLSA.

•Served as advisor/consultant, researcher to the CEO, COO and CFO and management on H.R. issues,

•Managed the processing of adverse actions, and other employee relation matters.

•Managed and maintained E-Verify for all companies including Rome Cleaners, EDR and ServiceMaster

•Analyzed staffing issues and consulted with managers to develop strategies to meet organizational needs.

•Directed staff in processing position actions and assisted in managing and developing job descriptions.

•Addressed exit interviews and checklist procedures for terminating/resigning employees.

•Organized and maintained all employee annual performance evaluation and consult management.

•Representative/contact person in workers compensation and developed and implemented return to work program.

•Contact person and representative in unemployment claims mediations and litigations.

•Assisted Executive management in special projects, i.e. furloughs, RIF, justification of positions.

•Created new employee file in Chronicle system (HRIS). Train new employee in TrackStar time system.

GEORGIA NORTHWESTERN TECHNICAL COLLEGE, Rome, GA 6/2005-6/2011

DIRECTOR OF HUMAN RESOURCES

Assist in managing all human resource functions, including compensation, benefits, recruitment, employee relations, training and personnel/payroll transactions for a technical college. Implements and revises personnel policy and procedures, if needed. Continuously developing and managing all aspects and tasks in human resources for the College consisting of five campuses located in Floyd, Polk, Gordon, Walker and Whitfield Murray counties. Total number of employees approximately 900, consisting of both full-time and part- time/Adjunct instructors. Initiated the implementation of meeting the criteria and requirements to become a 5 star member in the state of Georgia with Employer Support of the Guard and Reserve (ESGR), program that meets the Uniformed Services Employment and Reemployment Rights Act (USERRA)

•Developed and implemented the Hiring Policies and Procedures for the college for accreditation purposes.

•Developed orientation program for new employees.

•Developed and implemented the utilization of internet websites for recruiting purposes.

•Organized and implemented procedures for the archiving and processing of open positions.

•Developed and implemented confidential filing system for personnel files to be in compliance.

•Investigate all employee relation issues that are filed including EEOC, ADA, FMLA, and FLSA.

•Serves as consultant to technical college management on specific human resource problems and concerns.

•Oversees the processing of adverse actions, grievances and other employee relation matters.

•Maintain I-9 Verification through the Georgia Security & Immigration Compliance Act of 2006

•Analyzes staffing issues and consults with managers to develop strategies that meet organizational needs.

•Processes or directs staff in processing position actions and assist managers with developing job descriptions.

•Maintain and update RIF for college for strategic planning purposes.

•Implement and train employees on the Discipline Without Punishment (Positive Discipline Process).

•Developed exit interview and checklist procedures for terminating/resigning employees.

•Organize and maintain all employee annual performance evaluation and consult management.

•Representative of the college in workers compensation and unemployment claims mediations and litigations.

GALEY & LORD INC, Shannon, GA 1999 – 2004

ASSISTANT PERSONNEL & TRAINING MANAGER

Managed and maintained all aspects of training for a textile manufacturing plant consisting of approximately 1200 employees. Originally the facility consisted of the Yarn plant and Weave plant. Yarn plant closed and workforce was reduced to 600 employees. I was placed in the role of providing leadership and direction to six instructors in the training department. Assisted in all aspects of human resource tasks for the Personnel Manager, including employment, compensation, benefits, employee relations, and organizational development, HRIS, EEO, Affirmative Action Compliance, ADA, and FMLA. Assisted in developing and implementing company policies

and procedures. Enforced various safety aspects in the plant. Managed the review of weekly calculation of safety hours and notifications, and conducted and promoted all safety meetings throughout the plant. Conducted accident reviews and actively enforced OSHA regulations. Reviewed all new equipment entering the plant to develop a JSA for the product and made sure proper training was conducted prior to the employee running the piece of equipment.

•Developed and updated the testing process of the licensing program of fork truck operators by developing a lift truck-driving course to familiarize employees with the reality of driving a lift truck in a high traffic plant.

•Improve the quarterly plant newsletter by adding more human-interest articles and safety prevention information.

•Conducted safety checks on a weekly basis throughout the plant.

•Maintained I-9 forms and verification.

•Served as a key facilitator in resolving employee issues prior to directing to the Personnel Manager.

•Encouraged and assisted in meeting all management goals and objectives for fiscal year.

•Assisted, maintained and scheduled annual hearing protection, air quality testing and steel-toe shoes program for entire plant.

MONDO BAKING COMPANY, Rome, GA 1998 – 1999

HEALTH & SAFETY ADMINISTRATOR

Managed and maintained all aspects of health and safety program with the encouragement and support of management support. Managed and complied with all OSHA regulations, which included the proper training and distribution of materials to all team members. Represented the company in mediations and litigations in workers compensation cases. Involved in the negotiations and review of all health insurance benefits for employees.

•Significantly reduced the number of workers compensation cases by developing and implementing a Return to Work program for the baking facility consisting of 900 employees.

•Implemented and promoted a wellness program for all team members involving various medical facilities in the community, (mini health fair). As a result, the health fair made several team players aware of serious medical conditions that they were not aware of prior to the health fair.

•Designated facilitator for overall plant security, and safety.

•Assisted in promoting and maintaining excellent housekeeping standards.

•Created developed, managed job safety analysis (JSA) for all positions, after OSHA plant-wide inspection was conducted.

•Maintained and revised all training records and documentation for all employees including specialized fields like confined space, lockout tag out, ergonomics.

•Researched, developed and implemented a nurse’s station within the plant to provide medical coverage for all shifts. Interviewed and hired the nurse for the position.

•Assisted the HR Manager in promoting, and coaching all employees to promote a high performance workplace culture throughout the plant

•Promoted, communicated and supported management in all capacities to continue a union free workplace environment.

THE STROH BREWERY COMPANY, Tampa, FL 1995 – 1998

HUMAN RESOURCE & SAFETY SPECIALIST

Provided HR support for a manufacturing facility consisting of approximately 200 employees, including enforcing all OSHA regulations throughout the plant. Coordinated and maintained various generalist responsibilities including labor and employee relations, salary administration and benefits, staffing, HRIS, Affirmative Action Compliance and safety programs. Assisted in labor related issues among three different labor unions consisting of Teamsters, International Brotherhood of Electrical Workers (I.B.E.W.) and International Brotherhood of Operating Engineers (I.B.O.E.)

•Coordinated and maintained the audiometric, safety glasses and safety shoes programs.

•Assisted in preparing and gathering reports for union negotiations.

•Maintained the HRIS for the plant along with maintained all personnel records.

•Conducted exit interviews and coordinated the paperwork to complete and send to corporate office in terminations and retirements.

•Maintained computerized security system for entire plant. (KRONOS)

•Developed, maintained and improved quarterly plant newsletter, which would be distributed among the community and retirees.

THE ST. LUCIE COUNTY SHERIFF’S OFFICE, Ft. Pierce, FL 1990 – 1995

HUMAN RESOURCE SPECIALIST

Provided HR support for a county law enforcement agency consisting of approximately 500 employees. Coordinated and maintained various human resource responsibilities. Maintained and monitored Abra Cadabra human resource software, position control, for all employees, with a budget of $26 million.

•Monitored and maintained all workers compensation claims including examining patterns of injuries and making recommendations for work condition and equipment changes.

•Managed disability and health insurance.

•Served in an active role in understanding Affirmative Action, negative impacts on hiring and assisting the Department Director as necessary in preparing State and Federal reports, and matters involving Americans Disabilities Act cases and complaints.

•Functioned as acting supervisor in the absence of the human resource supervisor.

•Represented the agency in workers compensation mediations and litigations.

•Assisted in recruitment of new personnel.

•Designated officer for the Ryan White Comprehensive Aids Resource Emergency Act.

•Served as a liaison to County Risk Manager as it related to injuries.

PROFESSIONAL ORGANIZATIONS

Former Member of the Cleveland Rotary Club

Society of Professional Human Resource Management

CUPA-HR College & University Professional Association for Human Resources

HONORS

Spanish interpreter/translator for 1987 Award-winning documentary entitled, “Cuba, Castro, and Christianity” Chosen by the University of West Florida faculty as Student Ambassador to represent the University Television Television translator for 1986 award winning documentary entitled “Religion and Revolution in Nicaragua”.

EDUCATION

Bachelor of Arts in Communication Arts Emphasis in Broadcast Journalism Education University of West Florida, Pensacola, Florida

TRAINING AND CERTIFICATIONS

First Aid/CPR/AED Certification (2023)

Georgia Notary Public (2023)

Fred Pryor OSHA Compliance Training (2019) Lean System Green Belt Certification (2019)

The Greater Rome SHRM Law Update Annual Spring Seminar (2011) Understanding the ESL Learner (2010)

Georgia Focus, Safety, Care and Recovery Risk Management (2008) Higher Education & the Laws workshop (2008)

Title IX, ADA & 504 Coordinator Training (2007) Human Resources Updates Workshop (2007) Identifying Fraudulent Documents seminar (2006) Risk Management Workshop (2006)

Human Resources Managers Workshop, Floyd College (2001) Crown Operating Safety Training (2001)

VOLUNTEER ORGANIZATIONS

Relay for Life, 2014 to present

Floyd County Hispanic Health Fair (2007 and 2006) Rome Heart Association (2006)

United Way (2005)

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