Los Angeles Retail Store

Tom Maples

**** ***** ******* ***** #** Long Beach, CA. 90803 ad2b3a@r.postjobfree.com 714-***-****

Award winning experienced Manager Greatest financial contributor award Employee of the Year

Cingular Wireless 2003. Nominated to Presidents Club 3 times. Appointed by President representing

the Los Angeles Market National Look, Feel, Design and Merchandising Team. Building Shareholder

Value (Team Captain Winner.) Advanced through promotions to Director of Company Owned Retail

Stores .

Key Skills

Retail Store Operations Teambuilding/Training/Supervision

Budgeting & Cost Controls Excellent Written & Verbal Communications

Clean DMV record Familiar with transportation needs

PROFESSIONAL EXPERIENCE

Scan Health Plan

Senior Peer Advocate assist customers choosing the right medical plan. Communication with members via telephone

Stephouse of Garden Grove Non-Profit 2015-2022

Managed all aspects of a recovery home for men. Developed a streamed line approach for all process and procedures. Personal counseling and career development for residents. Resume writing experience. How to apply everyday life through the 12 Steps of Alcoholic Anonymous.

VERIZON PREMIUM AGENT 2012 – 2015

Area Manager Hired, Trained and developed multiple new employees for Verizon Agent in the Los Angeles market.

VERIZON FIOS LONG BEACH, CALIFORNIA 2010-2012-

VEC MANAGER Work with property managers and staff in large apartment communities. Increase.FIOS

penetration rates by location. Responsible for ROI by community. Coordinate sales and marketing events.

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