Cristina Ponce

Reno, NV *****

ad2b37@r.postjobfree.com

775-***-****

Strong people skills, with over 25 years of outstanding performance in positions of increasing responsibility. I am accountable, ambitious, and able to remain focused and productive in challenging situations and a Team player. I am confident, articulate, and decisive. I have earned excellent marks on job performance and reviews. I have continuously maintained an excellent attendance record. I am fully bilingual and fluent in Spanish.

Work Experience

Atlas Roofing Corporation - Reno, NV

Machine Operator / Packer

March 2020 - October 2021

In charge of packing roofing material to be shipped to vendors, operated machinery that produced roofing material and other assigned duties. I was incharge of training new employees.

Greater Nevada Credit Union - Reno, NV

Banker / Member Services Representative

November 2018 to February 2020

In charge of providing customer service with financial concerns, any type of Loans, credit cards, checking accounts, commercial accounts, and other assigned duties.

Carl’s Jr Restaurant

General Manager

February 2018 to July 2018

In charge of managing restaurant, hiring personnel, payroll, coaching of new hires, administrative, Inventory. Scheduling, evaluations and other assigned duties.

H&R BLOCK - Nevada

Branch Manager

September 2015 to February 2018

In charge of office operations, meeting sales goals, provide retail sales, coaching of new hires, Income tax preparation and supervising tax preparers, deposits and other assigned duties

Bank of America - Sparks NV

Merchant Teller

September 2008 to October 2010

In charge of providing customer service with financial concerns, any type of Loans, credit cards, checking accounts, commercial accounts, and other assigned duties.

Languages - Spanish - Fluent

Education

Logistics Management in Science

TMCC - Reno, NV

May 2016 to December 2018

Public Notary in 2016-2020

Secretary of State - Reno, NV

July 2016 to July 2020

High School Diploma

Escuela Quezaltepec

2010 to 2012

High school diploma

Jose Damian Villacorta College

January 1982 to December 1991

Bachelor's in Registered Nursing Assistant

Truckee Meadows Community College - Reno, NV

Skills

• Customer service management (10+ years)

• Customer Service relationship management (10+ years)

• Computer Skills: Microsoft Word, outlook, word and excel (10+ years) • P&L

• Banking

• Medical Office Experience

• Warehouse experience

• Medical Management skills

• Customer Relationship Management

• Management

• Human Resources

• Office Administration

• Bookkeeping

• Store Management Experience

• Retail Management

Certified Public Notary

REFERENCES AVAILABLE UPON REQUEST

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