Nancy Seigal

***-** **** ****

Forest Hills, NY *1375

ad2b0m@r.postjobfree.com

347-***-****

OBJECTIVE

I want to use my skills and experience to find an Administrative Assistant or Customer Service position.

SKILLS

I am an ambitious, self-motivated, extremely well-organized, detail oriented individual, who can keep up in a fast-paced environment. I’m a self-starter, a quick learner, and I excel in dealing with people on a written or verbal level. Excellent oral, written, organizational, and customer service skills. Extensive knowledge of medical terminology.

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Microsoft Word · Excel · PowerPoint

WORK EXPERIENCE

Customer Service Specialist

IDGN Technologies

July 2016 – Present

Worked with existing and new clients to secure and process orders and provide customer support. Was the clients' primary point of contact for all their business needs. Worked independently to assist the sales force with new and existing business. Answered phones, made calls to new and prospective clients. Typed out and processed orders for equipment, and/or services, contacted clients via email, text, and phone calls. Assisted the sales staff to help meet or exceed sales goals. Was well-organized, self-sufficient, and reliable.

Senior Disability Claims Specialist

Mutual of America

November 1994 - June 2016

Used my medical knowledge to review new and existing claims for group disability benefits, including disability income benefits, continuing life insurance coverage and continuing pension benefits. Interacted daily with clients, doctors, and non-profit organizations on a verbal and written basis. Handled a caseload of more than 200 claims. Worked independently under pressure without supervision, was self- sufficient, well organized, and reliable. Trained new examiners and offered advice to other staff members regarding claims handling, medical information, and suggested new ideas for the improvement of the department.

EDUCATION

Hunter College - City University of NY

BA

References available upon request.

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