Email

Address

Phone / Whatsapp

+974******** /

+974********

ad2ayu@r.postjobfree.com

Al Gharafa, Ar Rayyan

Doha, Qatar

MARIE AVEGAIL

CERVANTES

To secure a responsible career opportunity to fully utilize my training and skills, while making a

significant contribution to the success of the

company.

ICCT COLLEGE

Attending

Bachelor of Science Tourism Management

Supervise spa staff

Improve staff performance through training

Attention to detail and empathetic problem-

solving methods Assist with the preparation of

staff assessments

Resolve staff and guest conflicts in a professional courteous manner

Inventory and order business supplies

Responsible for guest billing and settling payment disputes Admin tasks as needed including

bookings, check-ins, answering phones,

responding to email and social media inquiries

Perform several types of treatments such as full

body massage, facial, hot stone massage, foot

reflexology and Moroccan bath.

Train fresh staff, inventory, and order spa supplies Worked with marketing team on campaign to

increase guest bookings

SPA SUPERVISOR

Wyndham Hotel Doha West Bay Qatar

2019-Present

KEY ROLES & RESPONSIBILITIES

HEAD THERAPIST

Blue Cloud Spa Lebanon

2015-2019

KEY ROLES & RESPONSIBILITIES

TRAINING & CERTIFICATES

WORK EXPERIENCE

CONTACT EDUCATION

Introduction to anatomy and

physiology (BABTAC)

Emergency first aid at work (QSIC)

TESDA National certificate II

(MASSAGE THERAPY)

Introduction to front office

services (TESDA)

Service that sells (FLOW

HOSPITALITY TRAINING)

Guest Service (FLOW HOSPITALITY

TRAINING)

Health and Safety Level 2 (FLOW

HOSPITALITY TRAINING)

Fundamentals of Massage Therapy

(TESDA)

Performing Swedish Massage

(TESDA)

Performing shiatsu (TESDA)

Foundation of massage practice

(TESDA)

Performed several types of spa

treatments such as Moroccan bath,

Turkish bath, reflexology, cupping

therapy, hot stone massage and facial

treatment.

Maintain safety in massage room and

privacy for members and guests

Provide a courteous and professional

service at all times.

Knowledgeable in all aspects of the

spa's operations and able to assist

when needed to support operations.

Acting as contact points for all

suppliers and client

Keeping lists of the suppliers or

personnel representing the client.

Collecting payments from the clients.

Responsible for bank deposit and

withdrawing cash

Acting as private therapist of the

company owner and Family

Liaison Officer and Private Masseuse

1960 Metal Industries

Philippines

2011-2015

KEY ROLES & RESPONSIBILITIES

SKILLS AND CHARACTERISTICS

Leadership

Knowledge about CRM massage

software

Team player

Ability to work under pressure

Work without supervision

Positive attitude

Value diversity

Excellent English skills verbal and

written

Willing to learn new things

ACHIEVEMENT AND AWARD

Front of the house employee award

I hereby certify that all the above

information is true and correct to the best

of my knowledge and belief.

MARIE AVEGAIL CERVANTES

Applicant

Contact this candidate