Beauty professional, Customer Service Relationship
Resume:
Career Summary
Initiative-taking Customer Service Professional offering 7+ years of experience providing high level support. Dedicated to providing solutions for problems and handling escalated issues which bring customer satisfaction. Proficient in exploring different Customer Relationship Management (CRM) software. Motivated educator with 2+ years of experience teaching and implementing practices to improve student learning. 16+ years of entrepreneurial salon owner/hairstylist experience.
Professional Experience
Duncanville ISD September 2023 – Present
Teacher
●Establishing positive relationships with students and parents
●Maintains student records and monitors student progress
●Fulfills short- and long-term teaching engagements at various schools and across all grade levels from K-12
Pflugerville ISD October 2022 – May 2023
Substitute Teacher
●Supervised regular or temporary after-school positions
●Adapted to teaching strategies to each student’s requirements, including those with learning barriers
●Administered high-quality school lessons to grades K-12 at various schools in district
Collateral Specialists November 2022 – April 2023
Field Inspector
●Conducted comprehensive onsite inspections of residential, commercial, and industrial properties to identify code violations and safety hazards
●Interacted with property owners, contractors, and other stakeholders to provide technical guidance
ANB BOUTIQUE October 2005 – Present
Beauty Professional
●Possess excellent communication and customer service skills to build positive rapport with clients
●Adapted to work in a fast-paced environment and handling multiple tasks simultaneously
●Coordinated with cross-functional teams to identify process gaps and develop solutions to solving problems
Valero December 2000 – November 2005
Assistant Manager
●Successfully led and managed a team of 15 employees in a fast paced, customer facing environment
●Developed and maintained effective employee relations through communication and provided feedback
●Conducted weekly performance reviews to ensure employees were meeting objectives and taking corrective action when provided
Education
Cedar Valley College; Dallas, Tx July 2009 – November 2012
Some College with a focus in Accounting
Mountain View College; Dallas, Tx August 2005 – September 2007
Some College with a focus in Business Education
Desoto High School; Desoto, Tx August 2000 – May 2004
High School Diploma
Core Qualifications and Skills
●Exceptional communication and interpersonal skills
●Proficient in Microsoft Word, Excel
●Can create Powerpoint Presentations
●Great with Canva
●Problem solving
●Active listening
●Persuasive speaking
●Self-motivated and adaptive team player
●Written Communication
●Willingness To Learn
Certifications
Texas Notary Public August 2020
Texas Real Estate Agent July 2018
Texas Cosmetology License October 2005
References
Taivaya Johnson
ad2aye@r.postjobfree.com
Kimberley Arnette
ad2aye@r.postjobfree.com
Angela Leath
ad2aye@r.postjobfree.com
Ashley Ingram 160 Steel Dust Dr., Red Oak, Texas 75154
Customer Service Professional 469-***-**** ad2aye@r.postjobfree.com
LinkedIn Profile: https://www.linkedin.com/in/ashley-ingram-anb
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