James Spivey

**** ********** ***

Apex, NC *****

919-***-****

ad2axy@r.postjobfree.com

Distribution Operations Manager

Pragmatic warehouse professional with a deep appreciation of the importance of quality and an impressive customer service background along with of good understanding of continuous improvement techniques. Sound knowledge of distribution management operations and logistic management. Possess a financially astute and analytical mindset capable for planning effective financial strategies and developing KPIs to improve profitability and performance. Strong ability to work collaboratively to empower all functional areas.

Distribution Management

Safety & Quality Assurance

Talent Training & Development

Warehouse Operations

Budgeting & Cost Control

Continuous Improvement

Logistics Management

Product Optimization

Vendor Leadership & Negotiations

Stakeholder Communications

Inventory Management

Fleet Maintenance Management

Career Experience

Branch Manager, Transtar Industries, Raleigh, NC 2022 to Current

Provided Senior leadership to warehouse and delivery staff. Directed operations management and met or exceeded goals set for the branch. Leadership of full P&L accountability, AR/AP responsibilities and Safety training for staff.

Led year-end inventory resulting in the most accurate results in branch history the first 6 months of employment.

Warehouse Manager, Centimark Corporation, Apex, NC 2016 to 2022

Provided leadership for employees, including Warehouse staff and Crane Drivers. Maintained receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program operations and personnel policies and procedures. Accountable for all safety metric reporting and 55 programs.

Coordinated travel to the various company branches to facilitate trainings for newly hired Warehouse Managers. Mentored and coached new employees for career and company success.

Demonstrated ability to react to change in demands and take proactive steps to maintain control over inventory issues and mitigate service failures.

Business Manager, Hendrick Toyota of Apex, Apex, NC 2013 to 2016

Coordinated the sale and finance of new and pre-owned vehicles for customers and presented them with additional products to enhance their vehicle and ownership experience while achieving performance goals. Accurately desked deals, submitted deals to lenders for approval, made credit decisions, and effectively closed deals compliant with local, state and federal guidelines.

Consistently achieved sales and revenue goals for gross production of financial services/products.

Proactively communicated with the Sales team to ensure every customer was handled efficiently and professionally to achieve and maintain Customer Satisfaction scores at or above company standards.

Field Operations Manager, Carroll Tire Company, Clayton, NC 2007 to 2012

Delivered regional operations management and performance optimization in support of company initiatives to consistently align operations and maintain engagement with core business while enhancing company standards for customer satisfaction. Cultivated successful client and vendor relationships, led in developing and implementing strategies, goals, and services to achieve organizational objectives.

Successfully negotiated with 12 vendors, representing all major tire lines and accessories while contributing towards $26 million and annual revenues.

Coached and guided each branch to achieve and maintain expected levels of inventory accuracy.

Streamlined warehouse operations, increasing productivity and annual revenues.

Spearheaded the changeover following acquisition of the company by TBC corporation, Memphis, TN.

Branch Manager, Carroll Tire Company, Augusta, GA 2007 to 2007

Delivered senior leadership with full P&L accountability to administer a $2.8 million operations and support sales initiatives. Oversaw AR/AP, sales, vendor relationships, credit protocols, and loading/unloading.

Earned multiple Top Sales Awards from both vendors and clients.

Streamlined operations for maximum profitability, consistently exceeded corporate sales volume goals.

Assistant Branch Manager, Carroll Tire Company, Greer, SC 1998 to 2007

Contributed towards achievement of the company’s strategic, and operational objectives. Managed the maintenance and operations of the vehicle fleet with full P&L accountability. Responsible for achieving overall financial objectives through effective management of all marketing, operations, personnel programs, and the retail teams, designed for long-term growth. Assisted in employee recruitment, performance evaluation, promotion, retention, and termination activities.

Conducted coaching and mentoring to increase team’s ability to deliver and exceed expectations while creating opportunities to develop talent.

Maintained working knowledge of company procedures and protocols to uncover and weaknesses or opportunities for operations and set goals for controllable activities to sustain profitability.

Achieved consistent sales growth through the implementation of operational efficiencies, quality candidates, and proper training strategies.

Education

Associate of Arts in Business Management (60 credit hours completed)

Hillsborough Community College, Tampa, FL

Technical Proficiencies

MS Office Suite – SAP – AS400

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