Jasmine Harmon

***** * ******* ***.

South Holland, IL 60473

773-***-****

ad2aun@r.postjobfree.com

Skills

●Excellent written and verbal communication skills, the ability to listen effectively; to confidently and diplomatically express my concerns in a respectable way.

●Ability to troubleshoot problems

●Time management; able to handle multiple issues at once in a timely fashion

●High proficiency using computers

●Critical thinking

●Organizational skills; able to be calm under pressure

●Agility; able to learn quickly and adapt to change

Experience

April 2014-September 2014

Foot Locker, Chicago, IL- Sales Associate

●Welcoming customers by offering a smile and greeting them, asking if they need help with anything

●Directing and escorting them to different isles, counters and racks, recommending items

●Guiding the customers about the product by providing enough information and advices

●Establishing a rapport, building customer confidence and then helping them make selections, offering opinions and suggestions from time to time

●Documenting sale records by updating or creating customer profile records

●Processing payments by totaling purchases, handling checks, cash, debit and credit cards, or any other promotional cards and coupons

●Keeping the customers updated by means of constant notifying regarding the customer preferred sales, and future products of potential interest

●Playing along with the team and contributing to collective effort by accomplishing the expected targets

●Answering and addressing all customer questions, complaints and concerns in a quick, efficient and friendly manner

●Demonstrating live how the merchandise works

●Quoting prices and discounts, as well as credit terms, trade-ins, warranties and delivery dates

●Assisting in displaying merchandise

●Stocking shelves with products

●Balancing cash registers with receipts

●Reporting complaints, problems and discrepancies to the supervisor

January 2015- August 2018

Destiny Dental, Chicago, IL- Dental receptionist

●Greeting patients as they arrive and answering the phones.

●Scheduling and canceling patient appointments.

●Dental Charting and Treatment Planning.

●Completing and filing insurance forms and dental billing records.

●Translating dental services into proper billable codes.

●Managing office inventory and supplies.

●Communicating with dental supply vendors.

●Handling test results including x-rays.

●Office duties including document filing, scanning, and creation

March 2015-August 2017

Popeye’s, Chicago, IL - Crew leader

●Create and hand over crew schedules and ensure that they are followed properly

●Supervise staff to make sure that they perform their duties with customer satisfaction in mind

●Train new crew members to handle food preparation and serving duties

●Provide workers with information on food safety, sanitation, and personal hygiene

●Inspect food supplies, dishware and flatware and food preparation equipment to ensure quality and standards

●Assist with inventory control of food, equipment, liquor, and supplies and report any shortages or inconsistencies to the designated staff

●Keep an eye on operational issues such as theft and wastage and establish protocols to minimize them

●Ensure that kitchen equipment is maintained on a regular basis and arrange for repairs on time

●Make reports of equipment wear and tear and sanction purchase of new equipment

●Ensure that food portions and courses are appropriate before they are served to customers

●Greet and seat customers and keep an eye on their needs

●Assist in processing payments through cash and credit cards

●Listen and address customers’ complaints and suggestions

August 2017- May 2018

Faculty Management, Xenia, OH- Assistant

●Managing filing system

●Updating paperwork, maintaining documents and word processing

●Utilizes electronic systems to refer, manage and coordinate appointment management

●Works to identify and resolve appointment and/or procedure scheduling issues

● Screen calls and personally answer request for information when the call concerns routine and procedural requirements or concerning general information.

● Obtain, monitor and order supplies for the office

● File and scan correspondence generated by the office.

●Performing general office clerk duties and errands

●Kept track of executives' schedules and appointments

● Performed office automation work requiring the use of software applications, such as spreadsheets, database, word processing, desktop publishing, and graphics applications and various computer equipment

●·Answered and managed incoming and outgoing calls while recording accurate messages.

September 2018- May 2019

Dominos Pizza, Riverside, OH- Delivery Driver

●Delivering items to customers in a safe timely matter

●Valid Driver's License, operating equipment such as a car

●Providing excellent customer service, answering questions, and handling complaints from clients

June 2019-August 2019

Seafood Junction, South Holland, IL- Cashier

●Receive payment by cash, check, credit cards, vouchers, or automatic debits.

●Issue receipts, refunds, credits, or change due to customers.

●Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

●Greet customers entering establishments.

● Maintain clean and orderly checkout areas.

● Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

● Issue trading stamps, and redeem food stamps and coupons.

● Resolve customer complaints.

August 2019-January 2020

Target, Cicero, IL- Cashier

●Answer customers' questions, and provide information on procedures or policies.

●Weigh items sold by weight in order to determine prices.

●Compute and record totals of transactions.

●Bag, box, wrap, or gift-wrap merchandise, and prepare packages for shipment.

●Sort, count, and wrap currency and coins.

●Process merchandise returns and exchanges.

●Offer customers carry-out service at the completion of transactions.

●Helping out customers with any product or service they need information about

●Showing customers to properly take care of the merchandize

●Explaining the pros and cons of using a certain item and honestly guiding the customer into buying a product after closely considering his or her requirements.

Caesars Entertainment Horseshoe, Hammond IN- Cashier II (Jan 2021-Present)

●Skilled at receiving and processing banking transactions

●Strong mathematical skills

●Attention to detail

●Knowledge of proper cash handling procedures

●Ledger balancing

●Balance allocation

●Cash drawer maintenance

●Loan processing

●Tax preparation

●Petty cash management

●Numeracy skills

●Knowledge of financial principles and practices

Contact this candidate