ERIN QUILLIN

***- ***-**** ad2au2@r.postjobfree.com Royal Palm Beach, Florida 33411

Hardworking professional with experience in office operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines. career objective

experience

ADMINISTRATIVE ASSISTANT

Academy for Nursing, West Palm Beach,

Florida

Sep 2019 - Oct 2022

Screened incoming telephone calls,

routing to appropriate personnel.

•

Assisted the executive management

team in making informed decisions by

providing timely and accurate

administrative support

•

Provided cross-coverage support for

other administrative personnel.

•

Built and maintained relationships with

vendors and other external contacts.

•

Communicate and assist nursing

students with daily inquiries.

•

Established professional and

collaborative working relationships with

company associates and external

parties

•

ADMINISTRATIVE CLERK

Coastal Health Group- Revita Spine, Jupiter,

West Palm Beach, Florida

Jun 2016 - Aug 2019

Answered telephones to give

information to callers, take messages, or

transfer calls.

•

Performed data entry and document

scanning.

•

Jun 2009

ASSOCIATE IN ARTS (A.A.) IN

BUSINESS

Palm Beach State College,

West Palm Beach, Florida

2000

COSMETOLOGY

Beauty Institute,

West Palm Beach, Florida

education

Utilized databases and other

information sources to address

customer service-related inquiries.

•

Managed calendars and arranged

appointments.

•

Conducted inventory to order needed

materials and supplies.

•

Operated office machines, such as

photocopiers and scanners, facsimile

machines, voice mail systems, and

personal computers

•

• Insurance verification for patients

Organization, scheduling, office tasks for

2 offices

•

• Personal assistant to physicians

• Payment collection and entry

CHIROPRACTIC

Coastal Health Group- Revita Spine, West

Palm Beach, Florida

Aug 2014 - May 2016

Answered telephones to give

information to callers, take messages, or

transfer calls.

•

Performed data entry and document

scanning.

•

Utilized databases and other

information sources to address

customer service-related inquiries.

•

Entered and maintained data in

computerized systems.

•

Collected, counted, and disbursed

money to perform basic bookkeeping

functions.

•

Utilized computer and job-related

software to maintain and update filing,

inventory, and database systems.

•

Managed calendars and arranged

appointments.

•

skills

Data Management Insurance Eligibility Verifications Multi-Line Phone Systems Customer Relations

• Workers' Compensation Knowledge CRM Software Mail Management 10-Key Proficiency

•

Customer Service Document Retrieval PC Proficiency

Process Optimization Excel Spreadsheets

• Account Balancing Business Correspondence Calendar Management Data Evaluation

•

• Administrative Support Staff Motivation Accounting • Office Equipment Maintenance Office Management Support Payroll And Benefits Administration Complex Problem-Solving ICD/CPT Coding certifications

• Cosmetology • Chiropractic Assistant

volunteer experience

Apr 2017 - Apr 2017 VOLUNTEER-FOOD DRIVE Homeless Shelters, West Palm Beach, Florida Feb 2010 - May 2010 ACTIVITIES ASSISTANT Nursing Homes, West Palm Beach, Florida community service

Aug 2022 - Oct 2022 VOLUNTEER- FUNDRAISING Seminole Ridge High School, Loxahatchee, Florida Apr 2022 - Apr 2022 VOLUNTEER- EASTER Acreage Community Park, Loxahatchee, Florida

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