REBECCA SALINA

Phone: 561-***-**** Email: ad2aqi@r.postjobfree.com

Dedicated professional with a strong background in leadership, excelling in delivering exceptional customer service and adeptly handling inquiries across diverse clientele. Possesses proven expertise in effective communication, negotiation, and skillful customer relationship management. Administrative Proficiency

Sales and Marketing

Financial Transactions

Problem Solving

Decision Making

Quality Assurance

Relocation Management

Office Management

Training and Development

Employment History

Senior Relocation Specialist - Better Way Transport Services LLC, Stuart, FL 02/2021 - Present

● Open and close office daily and communicate with clients via phone, text, and email

● Conduct outbound and inbound calls

● Create new client files and provide detailed inventory for accurate quotes

● Differentiate company services, negotiate, and compare quotes to offer the best rates

● Represent multiple companies ensuring outstanding customer service and contract clarity

● Coordinate pick-up and delivery logistics

● Handle last-minute moves and conduct quality assurance calls Senior Relocation Specialist - A+ Moving Solutions LLC, West Palm Beach, FL 09/2019 – 01/2021

● Responded to inbound calls, communicated with customers via various channels

● Gathered inventory, provided estimates, scheduled pick-up and delivery dates

● Processed reservations, credit card transactions, and provided exceptional customer service

● Closed the office daily

Senior Relocation Consultant - Priority Home Relocation, Port Saint Lucie, FL 10/2017 – 07/2019

● Utilized CRM software for inquiries, scheduled pick-up dates, and maintained communication

● Provided estimates, walked clients through contracts, and processed payments

● Offered exceptional customer support and remained accessible for client queries Office Manager - Salina Plumbing Services, Jupiter, FL 04/2014 – 08/2016

● Managed office tasks, including answering phones, filing, data entry, and office logistics

● Ordered parts, handled billing, scheduled appointments, and managed daily operations Sales Manager - Perfumez Unlimited, Jensen Beach, FL 05/2007 – 03/2014

● Oversaw daily store operations, trained employees, managed transactions and inventory

● Conducted weekly schedules, managed payroll, and ensured excellent customer service Office Manager - A1A Chiropractic Clinic, Jupiter, FL 08/2004 – 04/2007

● Managed office operations, assisted doctor with patient files, and handled administrative tasks

● Handled office opening and closing procedures, billing, collected co-pays, and patient reminders Education

High School Diploma - Jupiter High School, Jupiter, FL

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