Gina Mills

Niskayuna, NY *****

ad2aq3@r.postjobfree.com

+1-518-***-****

Objective: To secure a position within the corporate industry showcasing my various skills acquired through education and professional work experience. Authorized to work in the US for any employer.

Summary of Recent Accomplishments

Udemy

Currently Enrolled

The Complete Business Analysis Fundamentals

Coursera

Currently Enrolled:

Prompt Engineering for ChatGPT

Alison

The Fundamentals of ChatGPT: AI Language Model

https://alison.com/shop?score=88

Alison

Intermediate Virtual Assistant Training

Certification:

https://alison.com/shop?score=92

Coursera

Sales and CRM Training via Salesforce

Certification:

https://coursera.org/share/a8672ac1ba2426f6d6b880ff8cbbf761 Coursera

Business Analysis & Process Management

Certification:

https://coursera.org/share/637c66e0b722d17d566214213b497341 Work Experience

Funding Consultant

Elevation One Group/Iconic Enterprises, Inc.

January 2023 to Present

Consulting individuals about funding options that are not the conventional model are explained in detail so people can have access to funding for a wide range of choices, including mentorship and credit repair to gain stronger knowledge and better credit history to help their financial future.

ERC Consultant

ERC Nationwide - Remote

November 2022 to Present

Per Diem

ERC Nationwide is a specialty payroll company exclusively dedicated to helping and filing for the CARES Act Employee Retention Credit (ERC) for small businesses affected negatively by COVID 19. Communicating with Business Owners worldwide about the Employee Retention Credit Program. Consulting and educating to make Small Businesses Owners aware of Tax Credits that are due to them through the CARES Act.

Setting up sales appointments with clients

Identifying sales opportunities and acting on leads

Establishing and maintaining relationships with clients

Answering product and service-related questions

Making outbound calls to prospective customers

Real Estate Acquisition Consultant

Bertao Family Industries, Inc., DBA Cash for Homes - Remote July 2022 to Present

Per Diem

Resourcing and contacting homeowners that need to sell their homes quickly. Utilizing social media management to manage the day-to-day communications and processes with the homeowners. Consulting and helping the homeowners navigate through the selling of their homes.

ERC Sales Development Representative

Bottom Line Concepts / iHub Global, Inc.

April 2022 to Present

Per Diem

Identifying and researching potential clients. Coordinating with sales teams to develop mutually beneficial proposals. Gathering useful information from customer and competitor data. Making and giving presentations to prospective clients and internal executives. Conducting ongoing market research. Creating and implementing processes to support the overall business. Negotiate contract terms with clients and communicate with stakeholders. Track and report on the status of proposal components. Drive the end-to end sales process.

Claims Investigator - Return Assets Division - Home-Based Lauth International Investigators, LLC - Indianapolis, IN August 2021 to April 2022

Contacting Claimants to inform them of possible assets due back to their families. Investigating and researching to rightfully returned unrecovered assets. Researching families, corporations, heirs and working with lawyers to process extensive worldwide research by utilizing return assets services. Such as Genealogy, Probate, and Estate Solutions to ensure full recovery. High level of Database Management to maintain Data integrity. Excessively followed up with families to gather pertinent information to close the cases and process the return of assets through the Court systems.

Business Support Specialist – Home-Based - Contract Garnet River, LLC - Saratoga Springs, NY

January 2020 to August 2021

Provided validation and remediation services to ensure that incentive applicant(s) meet all program eligibility thresholds including. Conducting manual record checks, Data Analysis of program participant Medicaid Patient Volume, Extensive Data Entry and Excel Spreadsheet processes, Outlook Case Management • Supported development and refinement of program processes and procedures • Supported the development of program educational materials • Answered phone calls, triaging issues, and escalating to appropriate resource • Contacted program participants regarding registration and attestation review issues. Assisted Doctors through the application process. Project Coordinator - Contract

Cognosante, LLC - Menands, NY

December 2018 to January 2020

Assisted in supporting Bureau Department • Coordinating and scheduling of projects Assisted in building and maintaining SharePoint sites, lists, and Microsoft Access Database • Database Management with processed large amounts of Transmittable Data while managing several spreadsheets to capture certain data so to process weekly analysis to turn into monthly reporting using Excel • Processed all the Medicare applications • Extensive scheduling of Bureau Director's and Department meetings and appointments using Microsoft Projects • Assisted with Special Projects

Project Coordinator - Contract

Cognizant Technical Solutions - Menands, NY

November 2018 to December 2018

Project/Administrative Assistant/Scribe Cognizant Technical Solutions/Xerox/Conduent, Healthcare Project Management Scribe - Junior Business Analyst - Software Development - Project Assistant Pharmacy Business Management

(PBM) New York Medicaid Management Information System (NYMMIS) Project - Contractor • Captured and transcribed all Project Meetings in meeting rooms where NY State, Xerox and Cognizant were decomposing RFP requirements using Agile and developed Use Case studies. • Demonstrations of software and proposing solutions were used in developing software for the Pharmacy Business Management and the Data Office Systems • Helped with managing project schedules • Generated meeting notes, outcomes, and action items using Smart Sheets Utilized SharePoint for circulating/storing/archiving as appropriate • Worked with SME's in tracking progress of project.

Project Coordinator - Contract

Regeneron Pharmaceuticals, Inc. - Rensselaer, NY

June 2017 to October 2018

Project/Administrative Assistant Facilities Management-Manufacturing Industrial Operations Product Supply - Technical Operations IOPS Facilities & IT Consultant - SCC Project Assistant - (Facilities Compliance) Assisted in building and maintaining SharePoint sites, lists, and databases • Database Management with entering massive amounts of data into Excel Spreadsheets from all Department Managers • Data management using Excel spreadsheet to produce analysis for staff members to review at staff meetings • Generated final reports using Excel and PowerPoint for meeting purposes • Made presentations of data findings at bi-weekly meetings. • Scheduled projects, meeting rooms, processed materials, organized staff meetings and logistics • Performed administrative tasks, gathered trends, and compiled and cleaned data • Undertook

Special Projects as directed • Documented Department training processes

Generated Meeting Minutes

Participated in Stakeholder meetings

Monitored scope of milestones, timelines, budget, and deliverables

Ensured that all tasks were performed in a manner consistent with safety standards • Use of MS Office (Word, Excel, PowerPoint), Office 365, Adobe Acrobat and SharePoint

Legal Assistant - Contract

NYS Justice Center - Delmar, NY

August 2016 to April 2017

Legal Administrative Assistant & Paralegal • Processed legal documents • Identified, retrieved, and analyzed vital documentation • Made determinations of confidentiality for cases involving abuse and neglect • Read, reviewed, and redacted specific information from case investigation reports • Investigated materials. DISASTER RECOVERY CONSULTANT

Case Manager Governor's Office of Storm Recovery IEM, Inc - Albany, NY October 2015 to July 2016

Case Manager - Small Call Center Setting

As a Case Manager I communicated daily with homeowners and advised the property owners about the New York Rising Recovery Program. Helped property owners process loan applications to help repair or replace homes damaged by Upstate, New York various storms. Conducted in-person meetings with property owners to explain the disaster housing program and answered questions and concerns. Assisted property owners in completing application forms for the Governmental funds allocated for the New York Rising Recovery Program.

Responsibilities also included requesting, reviewing, and verifying all required application information and documentation from the property owner (e.g., personal identification, property ownership, damage assessments, etc.). Reviewed policy and procedures. Investigated cases by managing homeowner accounts via CRM platform. Worked with property owners as necessary to gather all missing documents needed for their applications. I also helped the property owner through the FEMA Cost Estimating Format Program to estimate the value of their home for reimbursement assessments. Assisted property owners in accessing services needed to complete their projects, including financial counseling, Legal Aid, workshops, and mediation series. Communicated with the Construction Team daily to review the labor, material, and equipment to monitor the progress and cost of each home so to inform the homeowners of the status of their individual cases.

Administrator II-Healthcare Benefits

Maximus, Inc. - Albany, NY

November 2013 to April 2015

Appeals Department - Large Call Center Setting

Reviewed and analyzed health claims to determine health care coverage needs. Processed health coverage by gathering household profile and making determination of what type of health plan would benefit the individual’s household. Made Consumers aware of the amount of coverage and would successfully up sell to make the sale of the health coverage the best coverage regardless of the amount. Reviewed documentation before setting up Scheduled Hearings for issues that Consumers wish to Appeal. Also Scheduled Appeal Hearings. Worked with SharePoint to investigate various scenarios and process Special Projects. Worked in a large automated inbound/outbound Call Center • Utilized SharePoint, eMedNY, MAXNet and Oracle Knowledge to communicate issues through the New York State of Health Marketplace for the NYS Department of Health. Office Manager/Recruiter - Contract

US Department of Energy - Niskayuna, NY

February 2011 to June 2013

Coordinated Project assignments • Assisted FPD with tracking, updating, and reporting on Project related activities and Contract Procurement processing.

Extensive (MS Office usage) including spreadsheets, calendar/ developing action items with follow-up to management • Assisted with RFP/ RFQ Contract procurement.

Heavy Data Entry and monitoring of all staff activities and workflow Recruited talent for Government level Engineers from out of town. Arranged interviews, travel. Onboarded using Government hiring processes. Group Implementation Analyst - Contract

MVP Healthcare - Westaff Employment Agency - Schenectady, NY June 2009 to January 2011

Processed Data Entry projects by entering Medical Data and Rates into Facets. Responsible for Quality Review by researching the Medical Data and Rates that have been entered from other Groups • Documented processes using Maces and IKA. Researched medical groups and products in Access as well. Executive Assistant - Contract

NYS Department of Health - Fusco Personnel - Albany, NY May 2007 to March 2009

Coordinator for the New York State Data Protection Review Board • Organized coordination and liaising with other departments as well as Board Members for the Annual Meetings • Made travel and reimbursement arrangements and contacted outside vendors for Board Meeting preparations • Setup and monitored videoconferencing, webcasting, security, and catering needs for all meetings. Education

Bachelor of Science in Business

University of Phoenix - Phoenix, AZ

September 2021 to Present

Executive Assistant Certificate

Alison – Online Course – CPD CERTIFIED

March 2023

Administrative Support Certificate

Alison – Online Course – CPD CERTIFIED

March 2023

Indeed Assessments

Project Timeline Management - Proficient

October 2023

View Full Score Report

Tests the ability to prioritize tasks and to modify schedules and staff assignments to achieve milestones.

Management & Leadership Skills: Impact & Influence - Proficient December 2022

View Full Score Report

Tests the ability to influence others and inspire others to meet business objectives by aligning others' goals with business needs.

Attention To Detail - Proficient

July 2022

View Full Score Report

Tests the ability to identify differences in text and images, follow instructions, and detect details among distracting information.

Data Entry: Attention To Detail - Proficient

July 2022

View Full Score Report

Tests the ability to maintain data integrity by detecting errors and small differences in data sets, or mismatches between data type and field names.

Administrative Support Professional Fit - Expert

July 2022

View Full Score Report

Tests the tendency to prefer a planned, systematic approach to work, and preference for tasks that require thoroughness and attention to detail. Also evaluates the tendency to keep commitments and fulfill work obligations, enjoyment of change, comfort with ambiguity and unpredictability at work, enjoyment of being busy, and preference for a quick work pace when completing tasks. Sales Skills - Proficient

May 2022

View Full Score Report

Tests skill in influencing customers to buy products or services and negotiating to overcome objections.

Sales Fit - Proficient

May 2022

View Full Score Report

Tests a candidate's enjoyment of working toward challenging goals and putting in extensive effort to meet or exceed them, tendency to maintain commitment and sustain effort in times of difficulty, and tendency to keep commitments and fulfill work obligations. Also evaluates the tendency to be genuine; to act in accordance with one's preferences, beliefs, and convictions; and to prefer a planned, systematic approach to work.

Work Style: Reliability - Proficient

August 2021

View Full Score Report

Tests the tendency to be dependable, to act with integrity, and to follow the rules. Also evaluates attitudes toward harmful work behaviors.

Work Motivation - Highly Proficient

May 2021

View Full Score Report

Tests the tendency to have a strong sense of direction and desire to achieve goals. Also evaluates the tendency to persist through unpleasant tasks and to be reliable. Work Style: Conscientiousness - Proficient

August 2019

View Full Score Report

The Personality: Hard-Working module demonstrates a candidate's behaviors or tendencies as they relate to the Five Factor Model of personality (i.e., Agreeableness, Extraversion, Conscientiousness, Openness, and Emotional Stability).

Teamwork: Interpersonal Skills - Proficient

May 2019

View Full Score Report

The Teamwork - Interpersonal Skills module measures a candidate’s ability to manage and resolve disagreements. A candidate with interpersonal skills can solve problems by fostering a shared understanding and pooling expertise and efforts among team members and able to accurately understand information received through verbal and nonverbal communication channels and recognize the importance.

Contact this candidate