LaNetia Taylor-Deason

*** *** *** **

Lufkin, Texas

ad2aoy@r.postjobfree.com

936-***-****

Objective:

Over twenty-one years of extensive management experience conducting daily operations in skilled nursing and Assisted Living Facilities. Dedicated and motivated individual with a positive attitude who has a strong ability to turn around problem facilities with poor deficiency history and returning them to full substantial compliance. Effective communication and leadership skills. Commitment to high quality patient services and customer satisfaction.

Skills:

Corporate Administration,

Multiple Site Management,

Social Service,

Budget Management,

Leadership.

Work Experience:

East Texas Community Health Services-Chief Operations Officer, Nacogdoches, Texas- June, 2023-pres.

This position provides leadership, day-to-day management and oversight of the organization’s clinical and dental operations in multiple sites. As a member of Leadership Team, the COO, assists with the implementation of the organization’s health care plan, program and facility expansion. Provides direct oversight of organizational development, to ensure effective services are administered and provided to the target population and surrounding community.

As the coordinator of ETCHSI’s Quality Assurance/Performance Improvement (QA/PI) program, this position provides oversight to ensure compliance with all applicable law and policy and to encourage performance improvement. This position works closely with all department leaders and key program managers and reports regularly to the Chief Executive Officer, the CPI Committee, and to the Board of Directors directly.

Essential Functions

Leadership and Supervisor Role:

1.Provides positive role model.

2.Participates in Leadership Team meetings; assists in development and implementation of long and short range programs/projects.

3.Works directly with CMO and CEO for the recruitment of provider staff

4.Participates in annual Board training and strategic planning.

5.Participates and ensures the development of organizational guidelines, policies and procedures in accordance with funding source requirements, as well as State and Federal law.

6.Attend seminars, training sessions and in-services, to keep current with trends and practices in health care administration, as needed.

Operations:

7.Directs and supervises Lead Clinical LVNs and Clinical Site Managers

8.Directly coordinates or designates the development and implementation of all patient and services appointment schedules to facilitate efficiency of patient access and staff workflows specifically aimed at:

a.Improving and expanding access to in-scope services

b.Providing adequate patient contact hours to improve clinical providers to attain their productivity goals as defined under each provider employment agreement

9.Coordinates the review and update of ETCHSI’s Policy and Procedure manuals no less than every 3 years or in accordance with current HRSA Compliance guidelines.

10.In conjunction with the Chief Clinical Officer, coordinates the review and update of ETCHSI’s Clinical Protocols/Standing Orders no less than every 3 years or in accordance with current HRSA Compliance guidelines.

11.Assists with the development of the plan of operations and the corresponding budget.

12.Assists with new program development, facilitates participatory decision making and oversees the implementation process.

Quality Assurance, Performance Improvement:

13.Assures that quality performance data:

a.Is assigned to staff for data collection tasks;

b.Tools are collected, analyzed, and assembled into a report; and

c.The data, trends, and recommendations are presented to the PI/RM/Compliance committee

d.Maintains the minutes and documents of the PI/RM/Compliance Program.

e.Facilitates the completion of all QA/PI elements of the annual Uniform Data Systems (UDS) reporting elements as directed by the CEO.

f.Serves as the clinical data coordinator for all Grant submissions.

14.Facilitates and leads assigned process improvement events using methods of culture-appropriate team building, team energizing, data gathering and analysis, problem solving, and project management.

15.Analyzes, recommends and supports practice improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization.

16.Seeks and evaluates process improvement information, materials, and methods to match specific organizational needs as outlined by management, and adapts them to use in the execution of process improvement activities.

17.Provides activity follow-up to monitor the progress of planned improvement implementation to assure timely action, appropriate management support, and achievement of expected benefits. Uses appropriate measurement, analysis and evaluation methods to accurately identify and document process improvements.

18.Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction.

19.Monitors for program and corporate compliance with primary health care policies and procedures.

20.Monitors staff training-education for compliance with the adopted health care plan.

21.Work side by side with executives in developing transformational strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods.

Focused Care at Allenbrook-Nursing Home Administrator-March 2021- May 2022

Overseeing the daily operations in a nursing home.

Monitor budgets and prepare reports.

Reviewing procedures to ensure adherence to federal and state guidelines.

Consult with medical staff to identify efficiencies in the facility’s operations.

Centerville Healthcare Center-Nursing Home Administrator- November 18, 2020-January 4th, 2021

Managing the day-to-day operations of a 90 bed skilled nursing facility.

Marketing and census development

Fosters a smooth functioning, efficient operation through timely and effective resolution of grievances from residents, families and/or staff.

Working to ensure compliance and successful outcomes.

Regency Integrated Health Services-Nursing Home Administrator- May 2018- February 2019

Responsible for the day-to-day operation of a 120 bed skilled nursing facility with a Generation Unit.

Rallied Team to prepare for survey which resulted in a favorable outcome. • Budget control and oversight to reduce cost in Labor, Dietary, and Supplies

Development and growth in revenue, census and Quality measures

Financial management for dietary, environmental, labor, and housekeeping dept.

Dogwood Trails Manor Nursing Facility-Nursing Home Administrator-February 2016-April 2018

Directed the daily operations of a 90-bed facility with success.

Expense management control resulting in a substantial end of the year profit

Successfully appealed a Medicaid denial resulting in a retroactive payment of $10,000.

Facility maintained a 5-star Quality Measure score. • Continue to maintain a high census when other nursing facilities census in the area was low.

Achievements:

o5- star Quality Measure Scores

oHigh Census • Budget Control

oGood Rapport with Surveyors

oAble to motivate employees.

oTeambuilding

Education:

Masters in health administration and Gerontology University of Phoenix 2012

Bachelor of Social Work -Licensed Stephen F. Austin State University - Nacogdoches, TX 1997 Physical Education Angelina College - Lufkin, TX 1978

High School Diploma Lufkin High School - Lufkin, TX 1978

Licenses:

Nursing Home Administrator

Social Worker

Insurance Agent-Life, Health, Accident, and Annuity.

Other Skills:

Income Tax Return Preparer Working from Home- Customer Services RV Rental Business Owner

Other Companies Worked/Positions:

Nursing Home Administrator: Jasper Nursing and Rehabilitation, Jasper, Texas- May 2013- August 2014 until building closed.

Nursing Home Administrator: Timberlake Nursing and Rehabilitation, Jasper, Texas- August 2014- FebruaryFacility went Bankrupted and sold to a Louisiana company. Facility renamed Timber Ridge.

Director of Social Services- Southland Rehabilitation and Healthcare Center, Lufkin, Texas- May 2010-June 2013- Completed Master’s Degree program for Health Administration and Gerontology. Obtained Nursing Home Administrator Licenses.

Assisted Living Director- Assisted Living Concepts- Facility in Lufkin and Nacogdoches, January 2001-2010-Went back to college for master’s degree

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