North Vernon, Indiana *****
*************@*****.***
https://www.linkedin.com/in/jodi-fields-15842535/
Jodi Lorene Fields
SKILLS:
Saas Software, Project Coordination, Accounts Payable, Accounts Receivable, Database Maintenance, Microsoft Office, Business Correspondence, Customer Relationship Management, Time Management, Planning and Scheduling, Process Improvement (LEAN)
EXPERIENCE:
Claims Processor - Kelly Services / Health Equity - Louisville KY
● December 2021 - March 2022
● Processed medical and dependent care reimbursement claims for Health Equity through Kelly Services
● Prioritized workflow to assess turnaround and consistently met deadlines and productivity benchmarks by monitoring claims inventory of assigned accounts.
● Determined payment or denial for each claim based on established rules and processes.
● Daily correspondence as needed to resolve any issues.
● Identified necessary changes, examining letters, applications, and related documents to determine requirements and effects.
● Communicated with the insurance company and/or insured parties by telephone, email, and letter to collect additional information
● A temporary assignment while companies merged
Office Administrator - Desrochers Excavating Inc - Derby VT
● January 2021 - October 2021
● Quickbooks - accounts payable, accounts receivable, payroll
● Facilitated office communication, handling and routing mail, packages, and messages.
● Project coordinator - scheduling jobs (crane and excavating services), contact person between customers and on-site supervisor
● Permits - process appropriate forms with state and government offices for road permits as needed for upcoming and ongoing jobs
● Preserved customer loyalty by quickly and completely resolving complaints. Office Coordinator - Payne Sparkman Mfg Inc - New Albany IN
● September 2008 - August 2019
● Accounts Payable / Accounts Receivable
● Microsoft Office, Word, Excel, Outlook, Google Suite
● Workflow coordination as the contact person between clients, sales team, production, and logistics
● Daily correspondence with associates, distributors, production,, and on-site contractors via phone and email.
● Generated reports to inform the leadership of profits, operations, and other metrics.
● Placed orders, monitored usage, and coordinated stocking to control office supplies. Project Coordinator Assistant - idX Corporation - Jeffersonville IN
● July 2005 - August 2008
● Identified and worked to remove barriers to successful project completion with particular emphasis on resolving issues with subcontractors.
● Supported financial managers in keeping projects aligned with strict budgets.
● Developed presentations and spreadsheet reports for management, covering progress, issues, modifications, and achievements.
● Outlined human and material resources required to successfully complete the project.
● Presented project status updates to customers and collected feedback for review.
● Established project roadmaps covering objectives, schedules, and budget.