BRITNEY TRAN

ad2aob@r.postjobfree.com New Orleans, LA 504-***-****

EDUCATION

PAUL MITCHELL SCHOOL OF COSMETOLOGY August 2016 -May 2017 New Orleans, LA

EXPERIENCE

BEAUTY / NAIL STYLIST MANAGER February 2017 – Current LA ROUGE NAIL SALON New Orleans, LA

Stylist Duties

• High level of customer service; ability to complete a task from start to finish; providing customer satisfaction.

• Advanced ability to manage multiple tasks at a given time and consult with numerous customers pending beauty care.

• High level of understanding of OSHA guidelines for sterilizing equipment and instruments.

• Provide high-level patient care on detailed treatment for customers’ nails, offering solutions to better nail health.

• Ability to adapt to new environment changes due to government Covid protocol; maintain professionalism and continue to provide excellent services. Manager Duties

• Managed beauty salon practice relating to budgeting and forecasting; oversaw business cash flow daily.

• Perform Human Resources (HR) duties that entail new hires for staff, scheduling, onboarding, training, and annual evaluation and reviews.

• Develop marketing promotion ideas and implement them to help increase new / returning customers for the beauty salon.

• Excellent work performance in client services increases business profit margin each fiscal year.

• Experience in small business development; ability to assist with the growth of the business by increasing monthly clientele.

• Improve the business model, and help develop a new service branch in the company to increase revenue sales.

• Manage the company purchase orders; check inventory bi-weekly. PHARMACY TECHNICIAN June 2015 – January 2017

CVS Health New Orleans, LA

• Provide daily support relating to answers, resolving, and triaging inbound inquiries.

• Perform daily review and submission of new incoming prescriptions.

• Ability to understand the 3rd party insurance process; able to provide resolution on insurance-related issues.

• Ability to provide accurate filling of prescriptions.

• Maintained inventory control; ensured all medicine was well stocked and assisted in ordering medications and supplies.

• Respected patient privacy by maintaining strict confidentiality and upholding all local and HIPPA laws.

CERTIFICATIONS & SKILLS: Leadership and Teamwork, Communication Computer: Microsoft Excel, Word, PowerPoint Language: Vietnamese, English

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