Amanda Layton

H&LCorp. Inc. LLC.

***** ***** ******* ***

Manchester Ky, 40962

606-***-****

606-***-****

ad2ao1@r.postjobfree.com

EXPERIENCE

GDIT, Corbin KY — CSR

Aug. 14/2016 June 28/2019

Took calls from consumers looking for or interested in health ins.Also I read from a structured and informative list of options while I put in the customer info to find them the best option for their needs.

Serco, London KY — GC2

Dec. !0/2015-02/2016

AS a GC III. worked in and outside the mail room to review and correct the proper documents sent to us by consumers to verify or prove their information to be real and up to date. While training in other fields of the company to expand my knowledge of the workload.

Granny’s, Manchester — Owner/Manager

Feb. 3/2007 May,30/2010

As owner i handled all the company Logistics And the licenses

Also I handled the books on a daily basis and would help with hiring and training the staff. I really did not enjoy the food service business . So my skills took me to bigger and better things.

GAINWELL TECHNOLOGIES - CSR

Nov. 2022 to June 2023

AS A CSR FOR GAINWELL I TOOK INBOUND CALLS FROM PROVIDERS REGARDING CLAIMS AND BILLING ALSO I WOULD RESEARCH KNOWN ISSUES AND HANDLE ESCALATIONS FOR FINANCE AND CLAIMS.

Clay County High School, Manchester KY— Diploma

AUG !999 - MAY 2003

I finished top 40 of my class and i also took extra credit class to help me in College, Also i had training in the healthcare field as well as sign Language i graduated with a 3.8 GPA

MCU, Western KY —Associate's Degree

Aug. 2011- Sept. 2014

General Studies

SKILLS

Administrative & Business Operations

Problem solving

AdvertisingCampaign

ManagementConsumer

ResearchSEO/SEMSocial

Media outreach

Adativebilty

Peer To Peer Social Counseling

AWARDS

CPR Certified

Both adults and Infants

Forklift License Both Gas and Battery certified