Customer Service Account Management

Sherly Bellevue

**** *. ********** **

Phoenix, Arizona 85074

Cell: 713-***-****

E-mail: ad2anz@r.postjobfree.com

EDUCATION

Business Management

County College of Morris, Randolph Township NJ 02-04 GED: Pima County College Tucson, AZ 2018-

OBJECTIVE

Seeking a business position which would enable me to leverage and capitalize on existing skills and experience in customer service, client and vendor relations, customer account management, inventory stock management and sales. I also have interest in the following. Warehouse Stock Management Sales Customers Service Business Account Management Sales Coordinator

Office Support Management Project Team Leader

● Self Starter with strong appetite for learning

● Strong Customer Service aptitude

● Dynamic and assertive personality with a strong desire to grow

● Strong communication skills

● Results Driven, Excellent Team Player, Multi cultural interaction and aptitude

● Strong Critical Thinking & Problem solving Skills RELATED PROFESSIONAL EXPERIENCE:

Lowe’s Home Improvement, Missouri, Texas

Sale Associates Coordinator:

4/06 to 4/17

● Responsibilities includes but not limited to working & communicating with store associates, and vendors to insure products are ordered timely and available as scheduled

● Work with installers to schedule products installation at customers location

● Customers follow up to insure positive feedback and 100% customers satisfaction

● Processed customers payments, issued refunds as needed and contract write-ups & fulfillment

● Reviewing sales paperwork to insure products are staged and available for customers pick-ups and/or delivery

Various past and present Work Experiences: 06/1998 to Present Frontier Airlines

● Customer service agent,

Sep 2020 to Present

● Check in passengers

● Sell tickets

● Modify reservation to different sister city

● Queue reservation for an easy refund process

● Train new agents

● Match claim tag to the appropriate luggage (s) for a peace of mind retrieval Sun Country Airlines

● Customer service /gate agent/ GSC

Nov 2018 Jun 2020

● Consumer Cellular

Jun 2020- Jul 2020

● Customer service, call center

Tiffany and Company

● Customers service warehouse

● Cashier

Kings Supermarket

● Office management support coordinator at LTC Partnership Insurance Company

● Office management support coordinator

H & R Block

during Tax season

● Office Administrative Assistant at Bath Unlimited

● Sales associate

Macy’s

● Sales associate/ cashier Home Goods (2015- 2018, part-time) COMPETENCIES:

Microsoft Office proficient, proprietary software for inventory management ACTIVITIES & OTHER DATA:

Fluent in French, Creole

References Available Upon Request

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