Susan Shapiro

Medical Receptionist/Office Manager

McDonough, GA 30253

ad2ant@r.postjobfree.com

+1-470-***-****

Professional office manager with 7 years experience in running a 3 doctor practice. I understand the importance of confidentiality due I was dictating reports for the Bureau of Worker's Compensation. I also was the Coordinator for a department who handled the ordering of medications for recovering Opiod addicts and all other areas of the office (phones, scheduling,ect). I am confident in working alone or with others. I thrive in fast paced environments. I believe I am an asset to any office. Authorized to work in the US for any employer

Work Experience

Server

Rockin Crab - Stockbridge, GA

November 2020 to Present

I have opened and closed the restaurant. I wait tables. Medical Receptionist

Summit Psychological Associates, Inc. - Akron, OH

February 2018 to February 2019

Handle all office aspects in our Vivitrol Dept. I handle ordering of medication, I handle prior authorization, scheduling, script call ins, 7 line phone system. I also assist our psychiatry dept Medical Receptionist/Office Manager

DAUBNEY & ASSOCIATES - Akron, OH

2011 to February 2018

Handles all secretarial/office duties of busy 3 psychologists & 1 counselor office including: phones, billing, coding, reports, test scoring, scheduling, filing, payments and claims utilizing "Therapist Helper" software management.

Customer Service Representative

WENDY'S - Akron, OH

2008 to 2012

Assisted with daily opening and closing, cash-handling, customer service, assisting other personnel, as needed, in fast-paced food service environment adhering to all company policies and regulations. Education

Associate in Applied Science Medical Office Administration Akron Institute Herzing University - Akron, OH

December 2012

Diploma in Medical Billing And Insurance Coding

Akron Institute Herzing University - Akron, OH

August 2011

High school diploma or GED

Skills

• billing (7 years)

• claims (7 years)

• coding (7 years)

• CPT (7 years)

• CPT Coding (7 years)

• Customer Service

• Front Office

• Secretarial

• Scheduling

• Accounts Payable

• Payroll

• Training

• Management

• Microsoft Excel

• Powerpoint

• Organizational Skills

• fast learner

• Front Desk

• Medical Billing

• Reception

• Administrative Experience (7 years)

• Office Experience (8 years)

• ICD-10

• ICD-9

• Medical Receptionist

• EMR Systems

• Medical Records

• Communications

• EMR Systems

• ICD-10

• ICD-9

• Insurance Verification

• Medical Coding

• Medical Receptionist

• Medical Records

• Medical Scheduling

• HIPAA

• Clerical Experience

• Medical Office Experience

• Transcription

• Workers' Compensation

• QuickBooks

• Medical Terminology

• Accounts Receivable

• Office Management

• Phone Etiquette

• Personal Assistant Experience

• Medical Office Experience (8 years)

• Medical Office Management (7 years)

• English

• Intake

• Customer relationship management

• Intake

• Customer relationship management

• Documentation review

• Typing

• Retail management

• Leadership

• Time management

• Microsoft Powerpoint

• Microsoft Office

• Communication skills

Additional Information

• Computer Skills - Word, Excel,

• Test Scoring (MMPI & SCL-90)

• Electronic Billing & Claims

• Medical Transcriptions

• Ability Multi-task & Prioritize

• Excellent Time Management

• ICD-10/ICD-9/CPT Coding

Contact this candidate