Delilah Nunez

C: 646-***-**** - ad2anh@r.postjobfree.com

OBJECTIVE

To secure a dynamic position that leverages my 20 years of combined customer service, sales, and training experience, while allowing me to contribute effectively both independently and within a collaborative team environment. I am dedicated to seizing opportunities for continuous professional and personal growth. SKILLS

• 20 years of combined customer service, sales, and training experience.

• Dependable leader and team player.

• Excellent verbal and written communication skills.

• Excellent attention to detail.

• Proven analytical and problem-solving skills.

• Fast learner with consistent record of meeting and exceeding goals.

• Legal research.

• Fully bilingual - Spanish.

PROFESSIONAL EXPERIENCE

Zalkin Law Firm

Sexual Assault, New York, NY

Part-time June/2023 - Present (Remote)

• Request and meticulously review supporting documents, such as medical records, diagnostic reports, police reports, search warrants, and discovery information.

• Maintain comprehensive client records and closely reviewed case notes, ensuring adherence to all policies and procedures and tracking events and progress.

• Manage case load through phone, text, and email support, ensuring effective communication with clients, witnesses, interpreters, court reporters, experts, defense counsel, providers, court houses, and government agencies.

• Draft and prepare Legal documents including, Motions, Letters Representation, Notice of Entry, Notice of Appeals, Special Requests, Affidavits, Certificate of Service, Summons & Complaints and Subpoenas.

• Hiring and assigning the appropriate Process Servers.

• Handle E-filing of court documents at both State and Federal levels, ensuring accurate and timely submissions.

• Organize, coordinate, manage, and prepare case files, documents, exhibits, dockets, and trial notes for effective case presentation.

• Bate Stamped documents.

• Review cases under the direct supervision and guidance of the assigned Attorney, contributing to case preparation and meeting readiness.

Killino Law Firm

Personal Injury Paralegal, Pennsylvania, Florida & California April/2022- June/2023 (Remote)

• Managed a caseload of 120 cases through phone, text, and email support.

• Communicated with clients, adjusters, medical providers, defense counsel, court houses, government agencies.

• Conducted investigations and legal research to admit new clients; reviewed, organized, and sent relevant documents; liaised with adjusters to set up claims.

• Assisted in managing Personal Injury cases, conducted client intakes, and acted as a liaison between Attorneys, insurance adjusters, medical offices, and subject matter experts.

• Scheduled client appointments with providers and coordinated Independent Medical Evaluations, and Examination Under Oath appointments: prep with Attorneys, meetings.

• Drafted and prepared legal documents including, Letters of Representation, Letters of Protection, Demand Packages, Special Requests, Narratives, Summons & Complaints, Motions, Notice of Appeals, Affidavits, Certificate of Service, answered Interrogatories, Subrogation, and NJPLIGA.

• Tracked, processed, and followed up on all claims, medical records, bills and supporting documents.

• Requested and reviewed medical records, diagnostics reports, ledgers, declaration pages, expert reports and narrative reports.

• Assisted with negotiations and lien resolutions.

• Maintained client records and reviewed case notes to ensure policy and procedure adherence.

• Opened, organized, coordinated, managed, and prepared case files, documents, and exhibits.

• Investigated facts to help negotiate legal disputes.

• Assisted with verbal, written, and video translations and transcriptions for Attorneys.

• Implemented process improvements, scheduled and calendared Court hearings, deadlines, Attorney appointments and meetings.

• Drafted Deposition Notices, Subpoenas, Discovery responses and Pre-Hearing Statements of Proof.

• Maintained litigation calendar, including Civil Case Schedule deadlines, Depositions, and Motion Hearings.

• Organized all case files and other documentation for Paralegals and staff Attorneys: maintaining files complete and up to date.

• Drafted, edited and E-filed pleadings with State and Federal courts.

• Reviewed cases under Attorney supervision, prepared files for meetings, and assisted with discovery.

• Bate Stamped documents.

• Assisted with discovery and document production. Lynch, Lynch, Held, & Rosenberg

Personal Injury Paralegal, Hasbrouck Heights, NJ

Oct/2020 - April/2022 (Remote)

• Managed a case load of 150 cases through phone and email support.

• Communicated with clients, adjusters, defense counsel, providers, court houses, government agencies.

• Conducted investigations and legal research to admit new clients; reviewed, organized, and sent relevant documents; liaised with adjusters to set up claims.

• Assisted in managing Personal Injury cases including client intake, communication and liaising between law offices, insurance adjusters, medical offices, experts, and Attorneys.

• Set client appointments with providers.

• Drafted and prepared Legal documents including; Letters of Representation, Letters of Protection, Demand Packages, Special Requests, Narratives, Notice of Appeals, Affidavits, Certificate of Service, Summons & Complaints, Answers to Interrogatories, Subrogation, and NJPLIGA.

• Tracked, processed, followed up on all claims, medical records, bills and supporting documents.

• Requested and reviewed medical records, diagnostics reports, ledgers, declaration pages and narrative reports.

• Assisted with negotiations and lien resolutions.

• Maintained client records and reviewed the case notes by logging events and progress ensuring all policies and procedures are being followed and completed.

• Organized, coordinated, managed, and prepared case files, documents, and exhibits.

• Investigated facts to help negotiate legal disputes.

• Assisted with verbal, written, and video translations and transcriptions for Attorneys.

• Improved results by evaluating and implementing changes.

• Drafted, edited and E-filed pleadings with State and Federal courts.

• Maintained calendar, including, Statute of Limitations, Court hearings, deadlines, Attorney appointments and meetings.

• Consistently met quarterly goals.

• Reviewed cases under the supervision and direction of the assigned Attorney, and prepared files for meetings.

Greenman, Goldberg, Raby & Martinez,

Workers Compensation Case Manager/Legal Assistant, Las Vegas NV Nov/2018 - Aug/2020 (Remote)

• Managed a case load of 150 cases.

• Admitted new clients, reviewed, and organized all relevant documents and leased with adjusters to set up claims.

• Liaison between injured workers, medical providers, adjusters, experts, and Attorneys.

• Actively participated in claims reviews with clients, arbitration, mediations and assisted in conduction closed files reviews.

• Reviewed medical resources to manage medical treatment plan for injured workers.

• Met with clients for releases and disbursement of monies and met budget by monitoring expenses.

• Assisted Attorneys with verbal and written translations.

• Improved results by evaluating and implementing changes.

• Met quarterly goals.

• Reviewed cases under the supervision and direction of the assigned Attorney, and prepared files for meetings.

Shook and Stone

Personal Injury Case Manager/Legal assistant, Las Vegas, NV June/2018- Nov/2018

• Managed a case load of 98 cases.

• Admitted new clients and reviewed documents.

• Improved results by evaluating and implementing changes.

• Consistently met budgets by closely monitoring expenses.

• Maintained client records and reviewed the case notes by logging events and progress.

• Reviewed cases under the supervision and direction of the assigned Attorney and prepared filed for meetings.

• Assisted the Paralegal staff with cases/claims during litigations.

• Performed translation for Attorneys and Paralegals. Ameriprise Financial

Executive Assistant/Personal Assistant to 3 CFP’s, Paramus, NJ May/07 - Jan/17

• Serviced approximately 600 clients and maintained effective working relationships.

• Coordinated financial marketing for products to clients via brochure, mailings, and advertisements. Analyzed financial progress of client’s portfolio through a forecasting software.

• Produced specialized analytical reports and studied drawing from multi-databases internally and externally, to inform higher management.

• Ensured compliance with rigorous industry regulations by filing required documents and checks into the computer databases system.

• Assisted with audit preparations and readiness; Liaised with other departments.

• Managed the day-to-day office responsibilities.

• Prioritized and informed of upcoming meetings, events, commitments, and responsibilities. Coordinated domestic and international traveling arrangements. EDUCATION

Fairleigh Dickinson University, Teaneck, NJ, 2016 Bachelors in Criminal Justice, minor in Psychology Bergen Community College, Paramus, NJ, 2014 Associates in Science The Wass Law Firm, Stanton, California - Internship, Cannabis law Las Vegas Notary Public

Relativity One Certification

Borough of Manhattan Community College, Paralegal Certification- December 2023 TECHNICAL SKILLS

Microsoft Word, Excel, Power Point, NexisLexis, Velocity Program, AS400, POS, Outlook Program, OFM, Cisco, VPN, Thompson One, Naviplan, E-filing, Adobe, Contact Manager, Needles, Filevine, Litify, Team Viewer, WM Clock, Ciox, MRO, Rec Express, 8x8, Vonage, Salesforce, Docusign, Microsoft Teams, LawRuler, Clio, MyCase, Sharepoint, Shareplanner, Letter Stream, Pacer, Court E-filing, RelativityOne.

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