Rachel Adent

Albuquerque, NM *****

ad2am5@r.postjobfree.com

+1-505-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Receptionist/Covid Screener Specialist

The Montebelo Retirement Community - Albuquerque, NM January 2020 to December 2020

• Phone Operator

• Non-Emergency Transportation Scheduling

• Guest Services

• Covid screener- Screened every person who was authorized to enter the facility

• Escorted all outside caretakers to and from the residents homes Front Desk Receptionist

Dr. Jennifer Casaus DDS - Albuquerque, NM

February 2018 to November 2019

Claimed submissions, billing, and insurance verifications

§ Received and managed payments

§ General office and clerical duties including scheduling and confirming appointments Customer Service Representative

Sitel Group- Tom Shoe Sales - Albuquerque, NM

November 2017 to February 2018

Turbo Tax call center

§ Toms shoes call center

Educational Assistant

Hayes Middle School

January 2014 to May 2017

Assisting with all aspects of creating a learning environment and day to day task

§ Helping teacher with specific needs for the Intensive Support Program

§ Teaching and assisting students with their communication and social skills

§ Implement baseline intervention and criterion-referenced assessment for teacher Private Home Caregiver

Self Employed

June 2013 to November 2013

Provide patient care to elderly individuals in their homes

§ Manage medicine intake / personal hygiene and assist with appointments, shopping, etc.

§ Companionship and superior supervision

Office Manager & Patient Coordinator

Dr. David Wollen DDS - Albuquerque, NM

November 1995 to October 2003

Managed front office and supervised employees

§ Claimed submissions, billing and insurance verifications

§ Received and managed payments and collections

§ General office and clerical duties, scheduled and confirmed appointments Education

Diploma

Sandia High School - Albuquerque, NM

1983

Skills

• Caregiving (3 years)

• Front Desk (6 years)

• Clerical Experience (10+ years)

• Medical Records

• Windows (10+ years)

• Management

• Microsoft Outlook

• Dental office experience (10+ years)

• Office Management (6 years)

• Dental Billing (10+ years)

• Office Administration (10+ years)

• Insurance Verification (10+ years)

• Guest Services (10+ years)

• Phone Etiquette (10+ years)

• Telemarketing (2 years)

• Customer service

• Microsoft Office

• Communication skills

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