Prakash Jadwani

Phone: 416-***-****/ 647-***-**** Email: ad2ajy@r.postjobfree.com

Experience Summary

●15 years of IT experience in infrastructure & application management in large-scale, high-performance systems on RedHat Linux, HP Unix, Sun Solaris, Windows, VMware, Middle tier technologies.

●Strong work experience in the banking and insurance domain for clients such as Bank of Montreal and Citibank.

●Highly skilled in providing end-to-end customer service delivery solutions using ITIL methodology.

●Competent in implementing the service delivery process covering capacity management, information security management, release process, while maintaining productivity and KPI’s related to the SLA.

●Strong acumen in analyzing and resolving complex problems, troubleshooting technical issues, and providing productive solutions.

●Expertise in documenting, automation, and monitoring of SLA targets, and reporting achievements.

Technical Skills

System Administration:

Red Hat Enterprise Linux 8/9, HP Unix 11, Sun Solaris 8/9/10,, MS-Windows 2008, 2012, 2019

VMware Esxi /6.5/7.0, Veritas Volume Manager5.1, SAN, NAS Netapps Administration, Hitachi Storage.

Cloud : AWS and Azure.

Infrastructure Management:

Software Delivery - Unicenter Software Delivery, HP-ESM.

Backup Management - IBM Tivoli, VERITAS Net backup, HP Omni backup, Arc Server.

Web Server Administration - IIS 4.0, Jboss, WebLogic, WebSphere.

Tools - Ansible, Red Hat Satellite 6.9, Unicenter, Service Now.

Database Administration - Oracle, MS SQL Server, Netezza, Postgres.

Monitoring tools - CA Unicenter NSM, Oracle Grid, Microsoft SCOM.

Hardware - C7000 blades, DL360, DL380, DL560 and DL580 servers, HP Synergy.

Security - Crowdstrike, Qualys Scan tool, Splunk.

Current Role:

Technology & Solutions Management

●Single point of contact between Business and Solution Implementation groups

oUnderstanding requirements as per the business needs.

oDeveloping and Presenting the solution approach/proposals for client requirements.

oVulnerability, Patch Management and Compliance.

oProject planning and Implementation.

Work Experience

Bank of Montreal Capital Markets August 2016 – till date

IT Infrastructure & Security Analyst Lead role.

Project description: BMO Capital Markets - Capital market & Risk Infrastructure Group (CMRI)

Managing and supporting a large environment DEV, SIT, UAT, and PROD over 5000+ RHEL and Windows servers hosted on virtual, physical and Cloud environments.

Vulnerability, Patch Management and Compliance.

Disaster recovery planning, performance tuning, security enhancements.

Responsibilities:

●Building and configuring RedHat Enterprise 8/9 Servers in a virtual,physical & cloud environment.

●Automating Patch deployment through Servicenow module via Red hat Satellite 6.9 Server.

●Implementing changes related to trading applications like Wall Street, Calypso, SAS, Armanta, Gemfire, Cognos, IFRS with proper change request process and involvement of application team.

●Working on projects for migrating Sun Solaris to Redhat Linux Virtual env to Cloud.

●Working closely with Network and Firewall teams for Application related changes and root cause analysis for application outages.

●Experience in AWS-Platform as a Service (PAAS) and Infrastructure as a Service (Iaas)

●Experience in guiding the classification, plan, implementation, growth, adoption and compliance to enterprise architecture strategies, processes and standards

●Ability to understand Migration requirements and bridge the gaps

●Hands-on experience with EX2, ECS,ELB,S3,VPC,RDS, Lambda, Cloud Watch, Autoscaling.

●Upgrading RedHat from 5.11/6.10 to 7.9/8.8/9 version.

●Working closely with the CISO and Security team on vulnerability management and all vulnerability remediation related to O.S Security and configuration.

●Applying latest patches and installing applications as per the project requirements.

●Work with the security governance, risk, and compliance capability to ensure vulnerability scanning incorporates controls and compliance requirements.

●Ensures the senior CISO leadership direction and requests are fulfilled.

●Knowledge of Vulnerability Assessment processes and procedures for VCMER/VCA.

●Responsible for working to support hardware refresh, software currency, configuration compliance, and vulnerability remediation for all hardware platforms.

●Prepare, write, and present reports and briefings to customer CISO senior leadership.

●Onboarding IDs to CyberArc for Linux servers, DB servers and appliances.

●Code review before implementation of changes and technical discussion with architect design teams.

●Configuring network, bond, proxy, and firewall installation and creating LVM File Systems xfs, ext4.

●Configuring multipath for external SAN Storage Install.

●Installing agents and configuring TSM, Splunk, SCOM, and CyberArk, Qualys, Crowdstrike.

●Taking ownership upon receiving the escalation call and fixing the production outages at the earliest.

●Installing and configuring Splunk and Qualys software.

●Server building in AWS env with the help of Scalar.

●Installing CDP 7.1.4 and configuring clustering, keytabs, certificates, Cloudera manager, Server agent.

●Configured HDFS, Ranger, Knox, Spark, Hive, MapReduce, Zookeeper, Oozie, Hbase & Python libraries.

●Understanding business requirements and following till implementation and closure.

●Configuring automation and Devops tools - Ansible Tower, Git, Jira, Bamboo, Confluence.

●Writing playbooks for user ID creation, files and folder permissions, agent installation, Configuration vulnerability remediation, applying critical patches and almost all-purpose for bulk deploying to the RHEL clients for the day-to-day operational tasks.

Bank of Montreal Capital Market August 2013 – August 2016

System Administrator

Project description: BMO Capital Markets - Capital market & Risk Infrastructure Group (CMRI)

Responsibilities:

●Provided support in 24x7 model across different geo’s following offshore strategy to save costs and deliver quality service with defined SLA.

●Worked evenings and weekends in a 24x7 model coordinating with offshore teams located in India.

●Documented all major activities for effective reference and use; monitored IT policies, IT service management process and catalyzed realignments to make the system more effective.

●Effectively managed incident, configuration, and change management.

●Monitored IR (Incident request) and CRQ (Change request) remedy ticketing. Overviewed all changes during scheduled windows. Open PBI in case changes fail coordination with the change management teams on rectification.

●Worked closely with the project and change management team for emergency changes.

●Ensured that the solutions were designed for performance, reliability, scalability, maintainability, business continuity, and business agility while leveraging industry’s best practices.

●Provided root cause analysis of recurring issues, system backup, and security setup.

●Conducted various orientation programs for fresh entrants and training programs for the team members to update them about new changes & techniques.

●Created PMR and CRQ’s for IBM Netezza appliances.

●Monitored failed logins and reverted it to the respective team.

●Did root cause analysis for all escalations, incident tickets and change requests in case of failures.

●Daily health Check – SMC, Daily Availability Report & IBM Tivoli Backup status.

●Monitored SCOM Alerts and acted upon alert threshold and performance monitoring.

●Conducted meetings with the manager and team members on weekly call status, enhancements, incident reports, and open issues.

●Did the daily health Check – SMC, Daily Availability Report for all business-critical applications & Backup status for UNIX and Database systems and in case of failures reported to the backup team.

●SCOM Alerts for Windows/Linux/DB servers. Monitoring, Venters and VM related issues.

Polaris Software Lab Canada Inc. April 2008 – August 2013

Senior System Administrator

Project description:

Setting up the ODC for DTCC, MetLife, TD-Bank, and Time-Warner.

Responsibilities:

System Administrative tasks

●Managed the setting up of the ODC (Offshore Data Centre)

●Qualifying Canada and Chile location for successfully achieving the ISO27001 certification.

●Managed 4 locations: Canada (Mississauga & BCP site in Toronto), USA, Chile-Santiago.

●Setup the ODC at the Chile-Santiago office consisting of MPLS-link with firewall and configured the network switch with a multi-seat office for clients Presto-Wal-Mart Chile.

●Provided 24x7 on call support for 100+ Windows & 150 Unix servers based in the USA, India & Chile.

●Installed and configured 20 Windows 2008 and 2003 Servers with 1 Domain controller, Proxy server, managing domain policy, automation of daily administrative activity, VMWare 4.1/5.1 version.

●Supported disaster recovery plans and assisted with regular backups & data recovery using VERITAS Net backup software.

Honors

Awarded for the Best support person

Professional Training & Certification

●IBM Web Sphere 8.5

●VMWARE 5.5

●Oracle DBA 10g

●HP Unix Certified Engineer Certification

●Perl Scripting

●Microsoft Certified System Engineer Certification.

Educational Qualification

●Diploma in Computer Engineering from Board of Technical Examinations (B.T.E) India.

Contact this candidate