ELIZABETH J. LEGG, PMI-PMP

Denver, CO ad2ait@r.postjobfree.com 704-***-****

PROFESSIONAL SUMMARY

Self-motivated and detail-oriented Project Management Professional with almost 10 years of experience in project management, program management, process improvement and executive reporting with a demonstrated record of excellence in managing several multimillion-dollar projects simultaneously from inception to completion.

SKILL SUMMARY

MS Suite – SharePoint – ProTrack – Workspace – Adobe – Smartsheet – Clarity WORK EXPERIENCE

Step Up For Students Denver, CO

Director, Scholarship Program Jul 2023 - present

● Oversee all policy decisions and requirements of the scholarship program

● Lead a cross-functional support team from departments across the organization to ensure efficient operation of the scholarship program

● Analyze programmatic data regularly to identify opportunities for process and policy improvement, customer service enhancements and operational efficiency

● Lead and manage all all initiatives for growth and sustainability

● Manage and guide Assistant Director and Program Coordinator Senior Project Manager, Change Management Sept 2022 - July 2023

● Create a multifaceted, strategic approach to introducing organizational change, working cross-departmentally to ensure stakeholders are successfully ushered into the change(s).

● Document and manage changes to processes, systems and/or technologies related to program enhancements.

● Play a key role in ensuring projects are in alignment with organizational priority, completed on time and result in customer delight.

● Provide direct support to managers and supervisors on various projects and initiatives as well as work with internal and external stakeholders to identify process and technological impacts due to changes.

● Assist with and lead projects from other departments as determined by Senior Leadership. Wells Fargo Denver, CO

Business Initiatives Consultant 2 Sept 2019 – Sept 2022

● Managed several multimillion-dollar programs and projects to advance and elevate the presence and experience of the Wells Fargo enterprise.

o COVID response in U.S. branches to increase and maintain both employee and customer health and safety (across entire enterprise of 5000 sites) o Management of Corporate Retail signage program to guarantee all city code and lease requirements are met while enhancing brand expression (annual average of 75 sites) ELIZABETH J. LEGG, PMI-PMP

Denver, CO ad2ait@r.postjobfree.com 704-***-****

o Coordinate and manage multiple vendors to update affluent retail branches with elevated branding and marketing fixtures (2000 branches; totaling $35MM) o Act as Corporate Properties SME for several Retail Construction programs and projects

● Facilitated conversations with partners and stakeholders to identify opportunities for process improvement across programs and projects

● Created and actively maintain project tracking spreadsheet for multiple construction and retail property projects and programs

● Developed and update weekly reporting utilized by C-suite and cross-functional stakeholders on all department programs and projects

Wells Fargo Charlotte, NC

Project Manager 2 Sept 2015 – Feb 2017 / Sept 2017 – Sept 2019

● Developed process maps and guidelines for project tracking, risk mitigation and new standards implementation, collaborating with internal and external stakeholders

● Created and maintained project tracking spreadsheet for all new retail sites across the US utilized for stakeholder reporting

● Collaborated to establish new product standards used across all US retail sites; Developed standards and templates for several Change Controls

● Designed exterior enhancement booklets for 300 retail banks across the US for leadership utilization

● Served as lead Quality Assessment validation of all new construction documents to ensure consistency and accuracy

● Created portfolio of templates for use with both partners and vendors to ensure alignment, uniformity, and clarity in communication

Bank of America Charlotte, NC

Project Manager Mar 2017 – Sept 2017

● Partnered with the business to develop and transition plans, including ongoing success measures, to sustain change

● Accountable for analyzing present-state, developing alternative future-state approaches, and facilitating implementation

● Planned and organized monitors and controls projects using appropriate tools and techniques to ensure efficient and effective project completion

● Developed matrix capturing all business partners tasks, level of responsibility and point of contacts

● Partnered to design and update internal SharePoint website

● Reviewed and documented updates to internal business procedures and process maps to ensure process accuracy and successful transition of projects to new teams ELIZABETH J. LEGG, PMI-PMP

Denver, CO ad2ait@r.postjobfree.com 704-***-****

● Collaborated with business partners to update weekly and monthly reporting documents and presentation decks for delivery to leadership and stakeholders Bank of America Charlotte, NC

Project Wellness Coordinator July 2014 – June 2015

● Supported Annual Enrollment for National Wellness Program (250K+ people) working closely with executive stakeholders and key vendor partners

● Developed communication template to manage corporate brand and image in vendor messaging for internal wellness program

● Managed internal executive stakeholder and external vendor communication for US employee wellness program

● Owned Quality Assurance validation process for all US communications; ensuring deliveries were timely and groupings were accurate

● Managed user interface branding and content management for all vendor wellness portals

● Led carrier testing for User Acceptance Testing for Kaiser, Aetna, Quest, Aon Hewitt, Maxim/BioIQ, CVS, and Walgreens

● Served as Tier 3/point of contact for high-level employee escalations and managed to resolution

● Designed and developed user engagement maps for US wellness biometric screening and health assessment process

● Presented weekly project status updates to executive stakeholders EDUCATION

University of South Carolina

Master of Public Health, Health Promotion, Education & Behavior University of North Carolina Wilmington

Cum Laude

Bachelor of Science, Community Health

CERTIFICATIONS

Project Management Professional (PMP) - Project Management Institute December 2023

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