Priyanka Chandra

** ****** ****** *****, ***** Hill, CT,06067

203-***-**** – Mobile; ad2ail@r.postjobfree.com

OBJECTIVE

A motivated and hardworking problem solver looking for an opportunity in which to expand my knowledge on administrative roles and responsibilities.

QUALIFICATION

Bachelor of Commerce (1997) from Nasik University, Maharashtra, India

Diploma in Business Administration (2001) from NMIMS, Mumbai, India

Web Design, C++, Java programming languages expert from NIIT.

Co-President of West Hill PTO, Rocky Hill, CT (2018-19)

Director of Child Welfare, IAOCC, Rocky Hill, CT (2010, 2014-2017)

Director of Operations, IAOCC, Rocky Hill, CT (Since 2017)

EXPERIENCE

Sept 2018 – till date

Broker Agent Service Specialist

United HealthCare, Rocky Hill, CT

Provide sales support and administrative services to non-employee sales producers such as broker agents, field marketing organizations, and independent contract agents.

Ensure proper completion of contracts, marketing agreements, and documentation of sales targets.

Facilitate creation and management of invoices & contracts.

Administer programs and monitoring to ensure compliance with external agent training requirements.

Investigate issues, manage expectations and resolve processing & administrative issues.

Prepare financial report and perform analysis on broker commissions.

Act as internal liaison and customer service resource for external producers relative to enrollment and policy questions, systems issues, and coordination of materials fulfillment.

As one aspect of broader support role, manage administrative aspects of commission payments such as routine tracking, reporting, and troubleshooting issues relative to missing or disputed payments.

EXPERIENCE

2010 – till date

Independent Business Owner (IBO)

Amway, Rocky Hill, CT

Worked with business mentorship team to create revenue thru network asset

Achieved and maintained Platinum level structure since 2010

Working with other Independent Business Owners, created Sales Report at a national level

Organized road shows & booths for product presentation

Created and serviced client network across different regions in New England

Worked with Amway Management to created Sales Reports for different regions in New England

EXPERIENCE

2004 – 2005

Administrative Assistant

Initiative LLC, Cheshire, CT

Provide exceptional administrative support to peers and senior management. Track Financial Data and accurately process customer payments.

Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.

Demonstrated proficiencies in telephone and front-desk reception within a high-volume environment.

Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

EXPERIENCE

2001 – 2004

Inside Sales Representative

Vaishya Distributors – India

Answered, screened and directed inbound phone calls.

Received and assisted clients and escorted them to correct destinations; offices, rooms or meeting rooms.

Performed general secretarial duties, including – meeting scheduling, appointment set up, faxing and mailing.

Took verbal and written messages and transmitted them to exact person/destination.

Received and sorted email and electronic deliveries.

Maintained meeting diary – manually or electronically, as required.

Accepted letters and packages delivered to the front desk and distributed to appropriate staff.

Handled general requests for information and data.

SKILLS

MS Office

Jira

Contact this candidate