Lois Miner

PROFESSIONAL SUMMARY

●Experienced healthcare professional with over 6 years of experience, most recently as an Benefits Specialist with Tanyr Healthcare and

Insurance Specialist with UT Health East Texas Orthopedic

●Degree professional with an Associate of Arts and Science in Health Information from Tyler Junior College

●Knowledgeable of ICD-10-CM, CPT coding through Health Information program

●Verify patient insurance coverage

●Excellent verbal and written communication

●Proficient in Microsoft Office; including Word, PowerPoint, Access, Outlook and Excel ● Knowledge of medical terminology

PROFESSIONAL EXPERIENCE

Tanyr Healthcare

Benefits Specialist

June 2022 – Present

Verify eligibility and benefits

Prior authorization

Fax CMN’S to doctors for Signatures

Enter information into electronic system

Enter Codes in the system for authentication

UT Health East Texas Orthopedic

Insurance Specialist

September 2017 – January 2022

●Verify patient insurance coverage and document findings within company database and online

●Check in/out, prepare bank deposit, close cash

●Provide good customer service by utilizing good communication

●Assisted in referral department

TMFR HealthSouth

Medical Records Clerk

February 2016 – March 2017

●Compiled and maintained patients’ medical records to document condition and treatment and to provide data for research or cost control and care improvement effort

●Released information to persons or agencies according to regulations

●Retrieved patient medical records for physicians, technicians, or other medical personnel

●Protected the security of medical records to ensure that confidentiality is maintained

●TSJH

Medical Records Clerk

September 2015 – February 2016

●Reviewed records for completeness, accuracy, and compliance with regulations

●Identified, compiled, abstracted and coded patient data, using standard classification systems ● Assembled charts and analysis charts

●Scanned paper records into electronic record

Carrier Air Conditioner

Assembler

February 1992 – December 2013

●Assisted with implementing performance improvement plans

●Performed quality checks on products and parts

●Reviewed work orders and blueprints to ensure work is performed according to specifications ● Maintained production equipment and machinery

EDUCATION

Tyler Community College

Associate of Arts and Science in Health Information

COMMUNITY SERVICE

Volunteer East Texas Medical Center

Tyler Junior College Advisory board (Health Information Technology Department)

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