Katherine McQuade

Hotel Management, Director of Sales, HR

Aurora, CO

720-***-****

ad2ahl@r.postjobfree.com

SKILLS

Bookkeeping, Human Resource Management, Workforce Planning, Sales, Business Operations, Scheduling, Budget, Purchasing, Inventory, Recruiting, Strategic Business Planning, IT, Vendor & Customer Relations, Contracts, Finance, Innovative Thinking, Maintenance & Work Order Projects

EXPERIENCE

Director of Sales - Atwell Suites Denver Airport

● Sole agent in Sales department for brand new IHG property (1st standalone in the world). From April - June we set up the new build hotel - from bringing in all furniture, linens, amenities, etc to staffing/training. Opened June 9, 2022, at which time I was able to switch over to actual sales. Since June, I have booked $1.5 million for the hotel and growing - not including next year. Weekly reporting to corporate, marketing, group bookings, sales calls, networking events, LNRs, LTFs, in house events, base business, and serious customer relations. I am the GM’s right hand woman.

ESA Management LLC, Cherry Creek & DTC South - General Manager 2020 - 2022

● Managed Daily Operations of a 110 suite and 72 suite extended stay Hotel

● Handled Hotel Sales, Employee & Customer Relations, Maintenance, purchasing, Human Resource Management, Recruiting/retention, budget, Reviews and Social Media, Training, daily operations for the hotel, emergency management, weekly reporting to corporate, month end reporting, etc

April 2022 - June 2023

Cobalt Technical Solutions Inc, Lone Tree - Executive Assistant to CEO 2018 - 2020

● Researched, Recruited for, and wrote technical proposals for government healthcare contracts - was able to win 9 of the 11 I went after

● Continued payroll, contracts, finances, budgets, taxes, certifications, & was main contact for any contractor or government officials issues. I set up programs throughout the United States.

Riverhouse on the Deschutes, Bend, OR - Front of House Manager 2016 - 2017

● Was in charge of Managing multiple departments including: reservations, front desk, valet, night audit, group sales, and operations. I was responsible for staffing, disciplinary actions, training, scheduling, budget/purchasing, weekly operations calls with corporate.

● Left due to difficulties with pregnancy

Cobblestone Inn & Suites, Holyoke, CO - Hotel General Manager 2014 - 2016

● Ran all daily operations for a beautiful, new build plus a limited restaurant & full bar. I handled all Hotel Sales, Vendors, Recruiting, Training, Human Resource Management, Budget/purchasing, Reviews, Employee & Customer Relations, and visited all 5 sites in CO to assist in their month-end closing financials + was requested by corporate to open other Cobblestones in the area including staffing, training, and set-up. I met with my investors on a weekly basis.

● Offered higher compensation in Oregon

American Income Life - Aurora, CO- General Agent

2013 - 2014

● Traveling Saleswoman Life & Health Services to Union & Association members only. I was licensed in OK, TX, KS, CO, NE and quickly built a team of agents under me. I was top salesman 3 quarters in a row - I also won the “World Series Sales Competition” which is a 2-3 week sales blitz three consecutive times - the only times I competed.. This was held twice a year where the agent with the top sales won

$10k.

The Banyan Resort - Key West, FL- Hotel/Luxury Timeshare Assistant General Manager

2009 - 2013

● Daily Operations of a Luxury Timeshare Resort that also ran as a hotel for owners that did not use their weeks. I was responsible for HR, software transition from DOS to Windows. Hiring, terming, disciplinary actions, training, recruiting, budget, owner meetings, food service manager for the Tiki Bar, green certification,

The Harmony Foundation Denver, CO- Officer Administrator for Outpatient Rehab

2006 - 2009

● Hired to start up business in Denver for the Inpatient Rehab in Estes Park including finding office space, building P&P, contacts with courts, insurance billing, marketing, finance, budget - then continued on as Office Administrator in Rehab including receiving my CAC 1 to teach classes during groups, intakes, UAs, billing, etc. Heartland Energy DTC, CO- Executive Assistant to CEO 2004-2006

Responsible for all personal and business needs of the CEO – including purchasing, family affairs, bookkeeping/quickbooks for both family finances & business, travel arrangements, reporting to owners, scheduling appointments, owner relations, managing the office, administration of all legal documents/drilling planning. I was responsible for recruiting petroleum geologists as well as sales of land. Kept meticulous records of all aspects involved in the business.

Left when the company split into Heartland Energy & HEI resources – making one of the salesman CEO due to Joe Kinlaw retiring.

Inn at Estes Park – Estes Park, CO – Front Desk Manager – promoted to GM 2001-2004

Responsible for all aspects of the hotel including the conference center, operations, purchasing, budget, payroll, sales and marketing, recruiting, HR, vendor/customer/employee relations, pool, groups & catering, front desk/housekeeping/maintenance/ kitchen staff, workforce planning & strategic business planning, IT, training, etc.

EDUCATION

Villanova University - Masters in Human Resource Management & Strategic Business Planning

Jan 2013 - Jan 2015

University of Colorado at Boulder - Double Major Political Science & International Business

Jan 1998 – May 2003

School for International Training – Geneva, Switzerland – Internship at the United Nations and the International Peace Bureau (securing grants) – Also worked with UNHCR, WHO, Doctors without Borders (Medicins du monde), UNICEF, OPEC, Red Cross, etc.

Jan 2001– July 2001

AWARDS

Top Sales & Winner of the World Series Sales Competition for 3 consecutive quarters for Amer. Income Life– this was a 2-3 week sales blitz for life insurance with a $10k prize-

Accepted in the Indiana Academy at Ball State University when I was a sophomore in HS –

Food Service Manager and Spin Instructor/personal trainer

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