Taiesha Harris

Phoenix AZ *****

T: 602-***-**** E: ad2ahj@r.postjobfree.com

SUMMARY

Seeking a position that allows me to utilize my knowledge and expertise in different areas of the Customer Service. Record of promotions attributed to my hard work ethic, punctuality, and reliability.

QUALIFICATIONS

Detail Oriented - Trustworthy - Customer Service - Exceptional Communication skills

EXPERIENCE

Sales Associate (10/2017-Present)

White House Black Market-Glendale, Az

●Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

●Operating cash registers, managing financial transactions, and balancing drawers

●Achieving established goals.

Shipping Clerk (01/2019-Present)

Staples Fc-Tolleson, Az

●Performs a variety of shipping and receiving tasks.

●Verifies materials received are as ordered and routes incoming items to appropriate departments/locations.

●Prepares items for shipment ensuring cost effective courier services

●Leads the work of shipping and receiving personnel performing related work.

Assisant Superviser (09/2018-01/2019)

Macy's Corp- Goodyear Az

●Setting goals for performance and deadlines in ways that comply with company's plans and vision.

●Organizing workflow and ensuring that employees understand their duties or delegated tasks.

●Monitoring employee productivity and providing constructive feedback and coaching.

Lead Trainer (09/2016-08/2018)

Amazon Fc- Phoenix, Az

●Training leads oversee employee training and development activities

●Training fellow employees and new hires

●Developing effective training programs, supervise the work of other trainers and manage training work

Sales (06/2014 - 04/2016)

Energy One Windows - Phoenix, AZ

●Contacted regular and prospective customers to demonstrate products, explain product features, and solicit orders

●Estimated and quoted prices, credit and contract terms, warranties, and delivery dates

●Recommended products to customers, based on customers’ needs and interests

Housekeeping (03/2011 - 04/2013)

Vintage Bar & Grill - Phoenix, AZ

●Emptied wastebaskets, ashtrays, and transported trash and waste to disposal areas

●Kept storage areas and carts well-stocked, cleaned, and tidy

●Maintained clean working environment

●Swept, scrubbed, waxed, or polished floors

●

Waitress (02/2010 - 12/2010)

Cruisers Cafe - Williams, AZ

●Informed customers of daily specials

●Prepared or served specialty dishes at tables as required.

●Presented menus to patrons and answered questions about menu items and made recommendations upon request

●Served food or beverages to patrons

Customer Service (03/2007 - 12/2009)

One Day at a Time - Phoenix, AZ

●Assisted customers in the selection of products

●Maintained contact and followed up on problems that required special handling

●Provided marketing support by making outbound sales calls for special promotions

●Recognized by customers who appreciated my extra efforts

EDUCATION

Diploma

Maryvale High School, Phoenix, AZ

ACCOMPLISHMENTS

●Certified First Aid/CPR

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