Ajay Pant Status: GC

**** * ********* ****, #***, Centerton, AR 72719 (open to relocate)

Tel: 479-***-**** Email: ad2agx@r.postjobfree.com :

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Professional Summary

More than10-year track record of leading successful IT delivery using SDLC and Agile methodologies for The United Nations, Deutsche Bank, Barclays Bank(B2B), Boots (B2C), AT&T, DHL, and other Global Fortune 500 companies. Experience working with large banking, telecom, retails and European and UN institutions

Well versed with Java/J2EE, Spring-Boot, C, C++, DevOps & CI/CD tools and practices (JIRA, Confluence, GIT, and Jenkins).

Migrated projects from traditional to Agile methodologies.

Experience with cloud technologies, especially AWS and intermediate infrastructure. Reasonable knowledge of Unix/Linux and installations. Basic working knowledge of Dockers, Kubernetes and Google Cloud.

Active PMI-PMP, Prince2 Practitioner (since 2009) and ITILv3 Certified.

Experience managing verity of project with different technologies ranging from legacy, J2EE bases Web Applications, Oracle ERP, Hyperion HCM and Testing with automation.`

Experience with traditional and agile methodology for projects. Migrated some of our long running projects from traditional to hybrid models in coordination with client.

As a Project Manager

o Ensured successful deliveries of multiple Application Development and Maintenance (ADM) projects o Conducting meetings with Client Manager and internal matrix team manager ( infrastructure, desk side, facilities, trainings, HR etc) to resolve any impediments o Managed multiple projects with leads and above 100 member development/testing teams in adherence to contracts, project plans, milestones, deliverables and financial targets for multiple projects/accounts. o Analyze requirements, creating WBS and Project Schedules and resource plans o Create technology-based pool concept for specialized skills like Cloud, Automation Testing and UI Development, resulted in enormous saving and efficiency in projects. o Coordinate and manage geographically distributed teams across centers and cross border geographies o Encouraged the team to deliver multiple value addition to increase the savings in the project and increased efficiencies with effective project management. o Maintaining skill matrix and ensure proper backup for each critical resource o Monthly, Quarterly and Annual budget and forecast preparations o Periodical Progress report to Managers, clients and other as per agreed policies. Skills

Agile (Scrum and Kanban) & traditional delivery coordination. Transition from traditional to Agile method.

Conduct Sprint planning, Scrum Ceremonies and Server leadership to resolve impediment for the teams

Budget & resource planning and forecasting, Project planning and scheduling

SLA/KPI and progress reporting, Maintain risk log and mitigation plan

Pre-Sales Lead & Preparation of Requests for Proposal (RFPs)

Business Continuity Planning and Disaster Recovery processes

ITIL/ ITSM Processes, Remedy, ServiceNow, Big brother

Productivity tools - Word, Excel, Power Point, Visio, Sharepoint, JIRA, Confluence, Rally, Postman-API

Infrastructure – AWS Cloud, VMWare, vCenter, VEEAM, Linux, DevOps ( Jenkins, Chef, SonarQube)

Languages: C, C++, Java, J2EE, Spring-Boot, PHP, PHP, Informix-4GL, SQL

Apache, Tomcat, JBoss, WebLogic, WebSphere Application Server

Databases: RDMS (Informix, Oracle, MySQL, MariaDB and NOSQL ( Casandra/MangoDB) Resume of Ajay Pant . . .

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Work History

Senior Project Manager July, 2023 – Oct, 2023

Unum Group Chattanooga, TN (Remote)

Responsibilities include weekly status meeting with tower managers/director. Managing SharePoint, Teams sites, Rally (for Scrum Project Management) and supporting documentation.

Project involves data migration from existing systems of Unum and partner companies to a common Snowflakes system using Informatica ETL and Kafka middleware, to meet the MCAS guidelines and reporting for National Association of Insurance Commissioners (NAIC) regulation. Project Consultant Sep, 2022 – Jun,2023

Lava Internationals Noida, India (Remote)

Lava mobile is third largest mobile phone manufacturer/distributor in India

Worked as a consultant to streamline and improve their various systems involving HRMS, Vendor Management and SAP interfaces over hybrid cloud platform, using VMware and AWS.

Most of these systems are developed in-house using Java, Spring-Boot, CakePHP and Laravel frameworks interfacing with other systems ( like SAP) through proprietary and third party rest APIs

IBM 3500 servers and VCenter are used to manage in house cloud and Veeam for storage mgt. Senior Technical Project Manager (Delivery Head) – Benelux Region Feb, 2014 – Jun, 2022 Sopra Steria Inc Noida, India

Managed multiple projects/accounts for multiple clients including:

- World Intellectual Property Organization (WIPO)

- Union for Plant and Vegetables (UPOV), SWZ

- Food & Agriculture Organization (FAO), Italy

- European Patent Office (EPO), heague, NL

- European Medical Agency (EMA), Amsterdam, NL

- Deutsche Bank – Midrange Services, Frankfurt, CH

Responsible for the overall delivery of projects from offshore for WIPO on two framework contracts. The Infrastructure and Communication Technologies (ICT) Contract involved Development and Maintenance Services, primarily in Java/JSF/J2EE/Drupal CMS/Spring Boot/JSF/SOA/Angular2+, Micro services, API's, AWS domains. Account Information Management System (AIMS) contract involved various Enterprise Applications including PeopleSoft, OBIA, Hyperion EPM.

Delivered following modules on PeopleSoft for WIPO – eDesignation, eLearning and ePerformance modules. Also managed Payroll processing and updates in Peoplesoft.

Managed service upgrade and operations for biennial budget for WIPO in Hyperion.

Resolved conflicts and negotiated mutually beneficial agreements between parties and ensuring the SLAs and KPIs are maintained. Ensure all greens in project to retain and grow the business

Migrated projects from traditional to Agile methodologies and guided and attended scrums masters in the team. Occasionally oversaw daily scrums meetings to see the progress.

Oversaw daily operations and ensuring platform reliability to ensure high levels of productivity.

Prepared detailed project plans with clear milestones & timelines for each deliverable.

Kept managers, clients and other stakeholders informed on project progress and any risks/challenges. Ensured all risks were documented and handled effectively and efficiently.

Ensured digital enablement for new projects in Java, Spring-Boot, Angular 2+, Blockchain, and ChatBot areas deployed on premises and also AWS cloud migration.

Delivered a project for OAuth2.0 implementation for issuing tokens.

Experience with DevOps tools Maven, Jenkins, Chef, GitHub, Sonarqube, Selenium, Dockers, Kubernetes etc

Resume of Ajay Pant . . .

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Nov, 2011 – Jun, 2022

Presales Team Manager - European Institution (Belgium)

Deliver comprehensive bid proposals for AM/AD/IM services in response to framework and specific contracts RFPs

SWOT analysis of potential competition to focus on items and to help go-no-go decision

Collaborate with various departments including sales, marketing and other teams to develop solutions and accomplish shared objectives to increase success ratio.

Prepare complete and accurate proposals with adherence to company's policies, procedures, capabilities, capacity and contract terms and conditions Feb, 2014 – Jun, 2017

Service Delivery Manager (Midrange Services) - Deutsche Bank, Frankfurt, Germany

Participate in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times. Coordinate new hire recruitment and trainings.

Aggressive setup of 50+ member team from scratch after participating and winning the contract at Offshore. Serve as primary interface for on-boarding new personnel, arrange training on service delivery policies and establish scheduling calendars.

Attend staff and client meetings and served as liaison to manage operations for account.

Supervise operations of 24-hour service support team (RtB) teams handling SRs, Incidents, Problems and Change requests using IBM remedy tool and development (CtB) team handling Data Analytics and Java projects.

Technology platform for RtB was primarily Informatica Power Center, Cognos reporting, while for CtB it was Informatica and Java/J2EE.

Evaluate personnel workloads to support capacity planning, adjusting service call scheduling according to available staff.

Maintain proper staffing levels to guarantee timely and accurate deliveries. Nov, 2009 – Oct, 2011

Service/Change Manager – Llyod-TSB

Setup ITIL Services and Change Management at the offshore for the BPO Services.

Implementation and governance of end-to-end change management process and ensuring the proper implementation of changes.

Ensure that all the changes are processed and implemented as per the existing contract and if required proper CCN (Contract Change Notes) were raised and approved for agreed deviations from the contract.

May, 2008 – Oct, 2009

Senior Technical Project/Transition Manager – France Telecom - Paris France

Participate in offshore transition proposal for France Telecom Operability assignment. Gathered requirements, define scopes, estimate resources and establish schedules for transition. Define clear communication channel and responsibilities for front & back office teams.

- Lead transition activities at onsite with a team of 5 people for three months.

- Service Transition and Operations at the offshore after establishing a team of 10 developers and start the service from offshore following defines SLA/KPIs.

- Create methods to integrate functions, optimize processes and prepare staff through proactive training. Established processes before & after transitions. Resume of Ajay Pant . . .

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Sep, 2005 – Apr, 2008

Technical Project Manager - Boots.com (Boots B2C eCommerce site) – Nottingham, UK

Manage the Development and S&O team for Boots online stores (Online Stores) created using custom CMS developed over Java/J2EE, JSP platform, SOA based architecture, JBOSS, Tomcat, IBM WebSphere and HPUX platform, having staging and production areas for day to day content management.

Review Client Proposals and Create Technical & Financial Proposal for mini projects (or major CRs), submit and agree on estimates with customer.

Project & Resource planning with client for better overall utilization, monitor offshore team performance, adhere to service agreements (SLAs) and provide feedback.

Evaluate results to determine quality levels and perform RCA of identified faults.

Help upgrade infrastructure for better customer service and increase capacity.

Monitored sales progress & infrastructure compile data and produce detailed reports. Jun, 2004 – Aug, 2005

Technical Project Manager - Barclays Bank - Kuntsford, UK

Involved in the review of existing Barclays Business Internet Banking (BBIB), a B2B Commerce site, and design a new platform based on Barclays standard Java/JSP/J2EE based Single Stack Architecture and Chordiant Tools, WebSphere Application Server

Conducted feasibility study along with client for some possible improvement areas in the existing BIB application from the long term cost perspective

Suggestion for re-factoring the application framework and use of industry standard solutions were made for application components

A detailed plan and cost-benefit report was presented with possible options

Reviewed existing use cases and presented new Use Case model for new solution Oct, 2003 – Apr, 2004

Technical Project Manager - Specsavers Retails - Eastleigh, UK

Involved in business process re-engineering for legacy Inventory system to a common web-based solution across 600+ Specsavers outlets in Europe

Computation of stock quantity for individual stores to meet varying seasonal demand based on history and auto replenishment order generation at central warehouse and automatic booking of stocks at store at the due date for dispatched orders

Prepared HLD and LLD, including mock-up, for the proposed new system following RUP approach. The complete design was documented using UML diagrams. Development platform was Java/Progress WebSpeed/Progress Database.

Software Consultant Advent Matrix Ltd

Mar, 2003 – Sep, 2003 Dehradun, India

Improve the software, UI and hardware configuration for CRM solution

The web-portal stonematrix.com provides a common platform to Importers, Exporters, Fabricators, Architectures and Suppliers for interacting with each.

The site provides a database of more than 15000 products along with their pictures based on several search criteria

Platform used was Java/JSP/J2EE/Apache, JBOSS and Solaris. Resume of Ajay Pant . . .

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Software Consultant - AT&T Consumers SSI Systems Inc, PA May, 1998 – Mar, 2003 Middletown, NJ,USA

Worked with AT&T consultants for the creation of applications using in-house VoiceXML tool and TellMe Platform.

Also supported the platform for voice recognition engine parser for various combination of phonetics for a single sentence. Closely worked on parser algorithms with AT&T staff

Developed prototype application for “Toy R us” and for phone voice based purchase.

Modernization of existing legacy billing system for Business Consumers of ISDN and Toll-Free connections.

Development platform used was Java, HTML, J2EE, Apache-Stronghold, VoiceXML, Pearl and WebLogic App Server. RSA-Keon was used for internal security and PKI key management and deployment.

Technical Lead - DHL (Couriers) IIS Inc, NJ

Apr, 1996 – Apr, 1998 Redwood City, San Jose, CA

Analysis of existing MAWB system and physical operations at JFK cargo airport

Provide improved solutions, design and estimations for the proposed platform

Built product feature lists with customers and internal stakeholders Software Consultant – CMC Corp (Ordinance Factory, India) Oct, 1992 – Mar, 1996 Piscataway, NJ, USA

Was part of team to implement a complete PPC (Production Planning and Control) involving 14 different modules starting from Purchase Requisition till Quality Control, including Tendering, Vendor Management, Purchase Order, Billing, Inventory Management, Work in Progress and more. Education and Certifications

2023 PMP Certification PMI

2023 ISC2 Cyber Security Certification ISC2

2023 Cybersecurity Fundamentals IBM SkillBuild

2010 Certified ITIL (Foundation) APM Group

2009 Certified PRINCE2 (Practitioner) Project Management 1991 Master of Computer Applications Motilal Nehru National Institute of Technology 1988 Master of Science, Physics PG College, University of Garhwal 1986 Bachelor of Science PG College, University of Garhwal

: https://www.linkedin.com/in/ajay-pant-8371468/

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