Zach Prah

Cleveland, OH *****

ad2agg@r.postjobfree.com

+1-216-***-****

Work Experience

Arbitration Specialist

First Financial Asset Management

October 2023 to December 2023

• Examining claims sent for arbitration filing to find the most effective argument for positive arbitration results.

• Writing concise and effective arbitration arguments to ensure effective time management for filing.

• Following up on filed arbitration cases for results and necessary follow-ups. Arbitration Specialist

Ditchey Geiger, LLC - Middleburg Heights, OH

December 2021 to October 2023

• Examining claims sent for arbitration filing to find the most effective argument for positive arbitration results.

• Writing concise and effective arbitration arguments to ensure effective time management for filing.

• Following up on filed arbitration cases for results and necessary follow-ups. Customer Care Specialist

Medical Mutual of Ohio - Cleveland, OH

January 2018 to October 2019

• Answered inquiries in a fast paced enviroment

• Provided support to other Specialists when needed to provide optimal results and maximized efficiency

• Maintained a 98% quality ranking while providing expedited service when needed. Education

Associate of Applied Business in AAB

Cuyahoga Community College - Cleveland, OH

2012 to 2015

High school diploma or GED

Skills

• Proficient typing and transcription

• Organizational and time management abilities

• Accuracy and attention to detail

• Written and verbal communication

• Data Entry

• 10 Key Data Entry

• Medical Records

• Medical Billing

• Medical Terminology

• iOS

• Mac OS

Certifications and Licenses

Meta Social Media Marketing Professional Certificate June 2023 to Present

• Received professional-level training from Meta

• Demonstrated your proficiency in portfolio-ready projects

• Earned an employer-recognized certificate from Meta

• Qualifies for in-demand job titles: Social Media Manager, Social Media Specialist, Social Media Coordinator

Assessments

Work motivation — Proficient

November 2021

Level of motivation and discipline applied toward work Full results: Proficient

Attention to detail — Proficient

May 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Written communication — Proficient

June 2023

Best practices for writing, including grammar, style, clarity, and brevity Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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