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Customer Service Sales Manager

Location:
Miami, FL
Salary:
$25
Posted:
December 28, 2023

Contact this candidate

Resume:

RICARDO R. JOHNSON

Phone: 954-***-****

ad2af4@r.postjobfree.com

Objective

Ability Summary

My history has been in directing and monitoring disbursement policies, processes, programs and related accounting activates.

I have an in-depth knowledge of disbursement accounting systems and disbursement actives. Over the year, I become very knowledge with work processing and spreadsheet Software .I have done payroll processes and related accounting activities and have a great understanding of code, practices and procedures. With the ability to identify and Summarize both positive and negative performance trends from sampling records and documents. I have made presentations, conduct training classes and use presentation software. Very skill with communicate and discuss both positive and negative performance results I believe in the highest customer satisfaction but at the same time, getting the whole story to them. Making sure that the narrative you’re employing contains clear understanding Of the departmental regulations, practices and procedures. My key strength is a strong work ethic and a sense of commitment. I have shown the ability to work independently and as a well as team member. I really appreciate your willingness to go through this process with me. Employment History

Sales Representative

07/2010 - Current EMS Coconut Creek, FL

Sales door to door upgrading AT&T services. Tv networking fiber optics. Area Sales manager

01/2008 - Current Decarbonizer 4501 n.e. 21st ave, Fort Lauderdale, FL A visionary strategist with a demonstrated ability to handle any Technical Project Management and over 20 years of Supreme Customer Service experience.Self-motivated and self-directed professional in communication,teamwork and follow up on problem solving. Responsible for all project concerns pertaining to Decarbonizer's sales and customer service environment.

Area Sales Manager

01/2008 - Current Decarbonizer Inc 4501 n.e.21st ave, Fort Lauderdale, FL Developed and managed new markets and accounts in the restaurant Industry and other Products .I have a proven track record of profitability, getting the job done with confident ; skills in proactive planning, organization and follow though.

Sales and Distribution Clerk

02/2014 - 04/2015 Apple Inc 19575 Biscayne Blvd # 745, Miami, FL Customer service, impact on team and learning update on tech and execs Area Sales Manager

06/2011 - 12/2012 HHGregg Dept. Store 18020 N.Federal blvd, fort lauderdale, FL Oversee smooth functioning of day-to-day operations, constantly meeting or exceeding sales goals while maintaining stable payroll expense.Ensure high level of customer satisfaction.Hire, train, schedule and motivate team.

Call Center Agent

06/2010 - 12/2011 Saveology 3303 W. Commercail Blvd, Fort Lauderdale, FL

Charged with creation and deployment of effective sales and marketing strategies; in-depth market research, cold-calling, in-bound calls, follow-up, and networking intiatives. Demonstrated excellence in tracking and maintaining key corporate account.Analyzed potential area of market penetration and joint venture opportunities.

Customer Service Agent

01/2009 - 04/2010 PitneyBowes plantation, FL

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

voter services rep

10/2004 - 12/2008 supervisor of election/broward

county

fort lauderdale, FL

please review updates

Cashier

11/2006 - 01/2007 Chic-Fil-A Gainesville, FL

Cashier daily handling of money, customer service. SALE REP

10/2004 - 10/2006 AUTO SALES sunrise, FL

SALE REP

LOAN OFFICER

11/2003 - 01/2004 FIRST RATE MORTGAGE

LOAN OFFICER

Education and Training

Completion Date Issuing

Institution

Location Qualification Course of Study

1974 Lincoln University PA Bachelor's

Degree

Business Administration and

Economics

Business Administration and Economics

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date Honors & Activities

Additional Information



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