BRANDI CAMPBELL

ad2ad3@r.postjobfree.com 541-***-**** Corvallis, OR 97330

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Skills

• Cost Reductions

• Catering Services

• Catering Support

• Team Direction

• Promotional Planning

• Cost Controls

• Employee Supervision

• Product Rotation

• Promotional Understanding

• Inventory Management

• Customer Service

• Profit and Loss

• Staff Forecasting

• Policies Development

• Recruitment

• Inventory Control

• Worker Training

• Budget Development

• Food Safety

• Supply Ordering

• Equipment Inspection

• Safety Training

• Food Safety Understanding

• Point of Sale POS Software

• Waste Procedures Establishment

• Equipment Maintenance

• Opening and Closing Procedures

• Food Delivery Oversight

• Supplies Forecasting

• Work Schedule Creation

• Task Delegation

• Operational Problems Analysis

• Supplies Purchasing

• Preparation Oversight

• Production Reporting

• Microsoft Excel

• Disciplinary Write-Ups

• Inventory Controls

• Service Training

• Payment Acceptance

• Staff Management

• Food Assembly Supervision

• Cash Handling

• Team Collaboration

• Kitchen Staff Supervision

• Service Quality Standards Evaluation

• Schedule Coordination

• Sanitizing Understanding

• Critical Thinking

Experience

Safeway Corvallis, OR

Deli Manager

03/2014 - 11/2023

• Ensured cleanliness and sanitation of deli area, equipment, and supplies.

• Supervised deli staff to ensure efficient customer service.

• Trained new employees on proper food handling techniques and safety regulations.

• Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.

• Monitored daily sales reports to maximize profitability.

• Maintained accurate records of inventory and product ordering cycles.

• Resolved customer complaints in a professional manner.

• Created promotional displays to attract customers to the deli section.

• Established policies and procedures for the safe storage and rotation of food products.

• Provided guidance and mentorship to team members on how best to serve customers' needs.

• Addressed employee performance issues promptly while also providing feedback and coaching as needed.

• Implemented cost-saving measures such as portion control, waste management.

• Organized special events such as tastings or cooking demonstrations at the store level.

• Managed daily operations of the deli including staffing, scheduling, merchandising.

• Priced and ordered food products, kitchen equipment and food service supplies.

• Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.

• Completed monthly inventories of food and material stocks. Carl's Jr Corvallis, OR

Cashier

12/2013 - 03/2014

• Greeted customers and answered any questions they had about the store's products and services.

• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

• Issued receipts, refunds, credits or change due to customers.

• Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

• Provided excellent customer service while promoting loyalty programs to increase sales potential.

• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.

• Performed other duties as assigned by management.

• Operated cash register or POS system to receive payment by cash, check and credit card.

• Collected payments and provided accurate change.

• Delivered high level of customer service to patrons using active listening and engagement skills.

Education and Training

Linn-Benton Community College Albany, OR

Office Specialist Certificate in Office Technology 06/2012

Linn-Benton Community College Albany, OR

GED

06/2011

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