Real Estate Property Management

Richard M. Gundersen, EMBA, CSM

**** ****** ****., ***** *** Boulder, CO 80302 720-***-**** **********@*******.***

Commercial Real Estate and Property Management

Accomplished and extremely successful Commercial Real Estate and Property Management Leader offering an effective blend of tenant management skills, data-driven strategic vision, innovative property development concepts, and key contributions to enhancement of tenant acquisition and retention success. Hold Certification in Shopping Center Management (CSM).

Communications strategist acting with autonomy to follow up with tenant concerns, foster strong tenant/business relations and excellence in problem resolution delivery. Demonstrate excellent tenant/business follow up initiatives that drives tenant satisfaction.

Strong construction and property management background with the business vision, leadership, project management, and high-end property/real estate oversight success that are aligned with the requirements of a Senior Level Commercial Property Management role.

Areas of Excellence

4Manage Large Scale Commercial Buildings

4Strong Relationship Development Skills

4Integrity-driven Work Ethic

4Responsive in Tenant Communications

4Train and Mentor Personnel

4Manage Tenant/Building Issues

4Deliver Problem Resolution Excellence

4Make and Follow Up on Hard Decisions

4Turnaround Organization Deficiencies

Leasing and Property Management

Professional Experience

2005 to Present: Gundersen Properties, Inc., Boulder CO

Managing Director

Provide client commercial advisement, real estate consultancy, and assistance in commercial property management including project remodeling for new tenant requests. Coordinate client company personnel on job specifics; streamline operations that facilitate cost containment and business intelligence methods.

Oversee large scale commercial shopping centers and multiple office buildings with clients that include PDQ Real Estate Development; currently managing a large commercial convenience store.

Turnaround business operations for this convenience store into a highly profitable business within 12 months utilizing real world business knowledge—make hard decisions and stick to those concepts.

Provide tenant representation and consulting services for leasing and property management for commercial retail, office, and industrial development.

Experienced liaison between tenants and landlord; expertise in developing strong tenant relations.

Track record of resolving tenant disputes that ensure satisfaction ratings are maintained.

Experienced in property management, minor/major construction projects including tenant improvements, roof replacements, expansive soils issues, and catastrophe operations oversight.

Analyze lease agreements that clarify tenant/landlord responsibilities that mitigate income slip and manage all assets and provide detailed reporting and budget oversight.

Sampling of Client Projects

GDA COMPANIES - Manage and direct all aspects of company owned retail strip shopping centers.

ACF PROPERTY MANAGEMENT SERVICES - Retail development and construction services; redevelop shopping centers, create designs, contract architectural drawings, obtain entitlements for projects, hire general contractors, and supervise projects; complete financial accounting for all projects.

Supervised complete remodeling of Writer Square in Denver, CO

BLACKROCK - Retail property management services - Managed 114,870 square foot neighborhood shopping center. Performed all leasing, operations, and management of the asset.

MADISON MARQUETTE –Third-party property management services for Broomfield Marketplace, recruited to take over asset management from a competitor; referred by Blackrock. Took charge of leasing and operations through multiple property sales ventures. Continued to manage operations for this commercial property and acknowledged in development and delivery of successful tenant satisfaction.

1998 to 2005: Developers Diversified Realty Corp., Beachwood, OH

Senior Regional Property Manager (Full-time Employee)

Leveraged strong industry knowledge and integrity-driven work ethic in management of 9M+ square feet of commercial retail developments including class "A" strip shopping centers, enclosed malls, regional power centers, community centers, and stand alone assets located in three states.

Developed and managed yearly budgets and ensured property operations were efficient and MRI and YARDI proficient.

Oversaw vendor contracted services for each property that continued to drive cost containment.

Successfully managed and mitigated large scale property management issues including roof collapses/replacements and catastrophic building emergency situations due to weather.

Kept all tenants informed of construction repair processes that ensured tenant satisfaction.

Prepared bid packages for major projects for 34 personally managed retail centers.

Managed operations during construction of three ground-up 500K square foot retail power shopping centers located in Texas.

Drafted first run budgets for new development projects and final punch-lists for completed projects; followed up on completion of warranty items.

Recruited, trained, and managed regional operations managers including office setup and systems to manage assigned assets.

Early Career

PDQ DEVELOPMENT, INC., Eden Prairie, MN – Full-time Vice President

PDQ FOOD STORES OF COLORADO, Boulder, CO – Full-time Regional Supervisor

Managed corporate operations with full P&L accountability for 13 stores in Colorado; assisted owners in property management, operations, and advised on real estate transactions for current portfolio—partnered with owners on P&L statements for 42 stores.

Recommended new business development opportunities, conducted market research, site selection, land acquisition, and facility setup for new stores.

Oversaw long-range planning, policy development, financial management, cost containment, and sales delivery.

Recruited, trained, and managed 180 personnel and evaluated performance of up to 40 managers.

Education / Licensure / Certifications

University of Colorado, Boulder, CO

Master Business Administration

Bachelor of Arts in Political Science / Minor: International Affairs

Employing Brokers License – Current

ICSC – Certified Shopping Center Manager (CSM)

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