Customer Service Account Manager

ASHLEY BARKER

Dearborn Heights MI · 313-***-****

***************@*****.***

Highly motivated and driven, bringing a team spirit, always willing to go the extra mile. Adaptable and driven to succeed. Dependable hard work seeking long term employment within your company very positive attitude, great people skills and attention to detail. Fast learner with a love for new challenges. FEBUARY 2023-

COMPANY: DETROIT HOUSING COMMISSION

TITLE: HOUSING CLERK

RESPONSIBILITES

• Taking client calls.

• Sending emails

• Scanning, faxing documents

• Conducting tenant verification

• Loging client information

SEPTEMBER 2021- DECEMBER 2022

COMPANY: JOB1AMERICA

TITLE: ACCOUNT MANAGER

RESPONSIBILITES

• Manage full hiring process of candidates.

• Advertising job opportunities / Networking

• Successfully match prospective candidates to positions based on qualifications.

• Maintaining strong relationships with clients

• Emailing, fax-scanning, company phone after hours

• Overseeing on-site training of new hires

• Payroll

• HR operations

JANUARY 2021- AUGUST 2021

COMPANY: EXPRESS EMPLOYMENT

TITLE: ASSEMBLY/PRODUCTION

RESPONSIBILITES

• Working on assembly line

• Packing, labeling products

• Checking equipment for defects

• Light housekeeping

SEPTEMBER 2019- NOVEMBER 2020

COMPANY: AUTOPORT LIMITED DEARBORN

TITLE: ADMIN/ OFFICE CLERK

RESPONSIBILITES

• Building loads

• Sending Billing for Loads in ATS system

• Office duties

• Daily Reports

• Employee Filing

Faxing/Scanning, emailing

• Yard Exits/Place Holds, Take off hold.

• Customer service Vin Look up

• Answering phones directing to correct personal

• Administrative duties

MAY 2013-AUGUST 2019

COMPANY: MOONEYE EXCHANGE LLC. / CAT DRIVE AWAY

TITLE: ASSIST TERMINAL MANAGER- PROMOTION

RESPONSIBILITES

• Onboarding process/ job posting

• Administrative assistance

• Sending and Receiving Emails, Faxes, Reports

• Employee Hire set up/ Payroll

• Outgoing call/ Incoming calls

• Responsible for 80 plus individuals

• Scheduling/ posting up new information or documents

• Union Grievances

• Data Entry

• Daily Reports

• Shipping and receiving vehicles for Ford Motor Company

• Orientation

JULY-2011-MAY-2013

COMPANY: CAT AUTO TRANSFER/CAT DRIVE AWAY

TITLE: DRIVER/ INSPECTOR- SUPERVISOR

RESPONSIBILITES

• Delivering Ford Motor Company Products F-150’s, Mustangs etc. to Rail yards

• Thoroughly inspecting all Ford vehicles

• Tagging each vehicle and processing it out to be delivered

• Noting damages to all vehicles in Categories 1-3

• Sending email noting damage to Ford Motor Company

• Training New Hire Inspectors

EDUCATION

UNIVERSITY OF PHOENIX

AA Business – Current student

SKILLS

• Communication

• Onboarding

• • Ability to adapt

• Tech savvy •

• Strong organizer

• Recruiting

• • Data Entry

• Load building

• • Payroll

• Customer service

• • Administrator Assistance

• • Emailing, scanning, faxing

• • Ultra Staff

• Interviewing

• • Supervisory

• Strong attention to detail

• • Good interpersonal

• Customer Service

• Great telephone manners

• All Microsoft application

• • Great organizing

• Paychex Flex

• • Quality inspections

• Time management

• Production, Assembly

3

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