peter a. kosiek

**** ***** ***** ****** *******, Illinois 60630 773 .682.9605 ad2ac3@r.postjobfree.com linkedin Kosiek Peter

SUMMARY

A dynamic professional with office services and facilities management experience within the printing and shipping industry. Keen ability to seize opportunities to reduce cost, communicate/manage mission-critical processes that expand revenues and increase the bottom line, and provide excellent customer service.

PROFESSIONAL SKILLS

Staff Supervision

Manage Staff

Billing/Budget Reconciliations

Contract Renewals

Maintenance Agreements

PC Network Maintenance

Copying and Binding Equipment

Mailroom, Shipping Receiving Equipment

Microsoft Windows

Microsoft Office 365

Google Docs, Sheets

Adobe Creative Suite

Adobe Photoshop

Adobe InDesign

Adobe Illustrator

Inventory Management

Xerox Net Agent

Xerox Free Flow Make Ready

Satori VDP Software

Canon PRISMA direct

Canon uniFLOW (Copy Reports)

Office Supplies

Kitchen/cleaning supplies

Conference Set up

Salesforce Software

SharePoint Software

EXPERIENCE

T5 Data Centers/ T5FM/ Atlanta, Georgia /Currently in Lemont Il

OPERATIONS COORDINATOR / Maintenance Supervisor at Client Site Argonne Illinois 2023-- Present

Managed staff (10) and administered overall operations of Facilities Services, and Data Center for Client.

Oversee all activities inside the building, arranging for repairs when needed, health and safety standards are met.

Coordinating all the installation and maintenance.

Preparing weekly schedules and allocating work.

Coordinated activities of vendors and provided improved customer-facing business transactions.

Coordinated with EA’s out of town meetings and set ups along with Board of Directors meetings.

Assisted with AV and IT set up and break down on an as needed basis.

Maintain operation budget for click charges, maintenance, and supplies.

Prepared and coordinated billing process.

Keen eye on cost reduction through process reengineering

Proficient on all Mailroom, Shipping Receiving, and Facilities functions and equipment.

Help develop business plans.

Implemented strategic initiatives to enhance Facilities Service operations.

The Millennial Group/ TMG/ Lake Forest, Illinois

OFFICE SERVICES MANAGER at Client Site Grainger 2022-- 2023

●Manage staff (8) and administer overall operations of Office Services for Client.

●Manage three offsite locations, Canada, San Antonio Texas, and Janesville Wisconsin.

●Manage activities of vendors and provided improved customer-facing business transactions.

●Maintain operation budget for maintenance, and supplies.

●Prepared and coordinated billing process.

●Achieved cost reduction through process reengineering within six months.

●Fully Knowledgeable of all Switchboard, Mailroom, Shipping Receiving, functions and equipment/software.

●Trained permanent and floaters staff.

●Help developed business plans and SOP

●Implemented strategic initiatives to enhance office services operations.

ADMINISTRATIVE RESOURCE OPTIONS/ ARO Chicago, Illinois

Facility Coordinator/Site Manager at Client Site Nielsen 2019-- 2022

●Managed staff (4) and administered overall operations of Office Services for Client.

●Oversee all activities inside the building, arranging for repairs when needed, health and safety standards are met.

●Coordinated activities of vendors and provided improved customer-facing business transactions.

●Coordinated with EA’s out of town meetings and set ups along with Board of Directors meetings.

●Assisted with AV and IT set up and break down on an as needed basis.

●Maintain operation budget for click charges, maintenance, and supplies.

●Prepared and coordinated billing process.

●Achieved $80,000 annual cost reduction through process reengineering.

●Fully Knowledgeable of all operations on Xerox Copiers with Equitrac Software.

●Proficient in all Mailroom, Shipping Receiving, and Facilities functions and equipment.

●Help develop business plans.

●Implemented strategic initiatives to enhance office services operations.

CANON BUSINESS SOLUTIONS, Chicago, Illinois

ON-SITE SUPERVISOR at Client Site 2018-2019

●Managed staff (2) and administered overall operations of Office Services for Client.

●Coordinated activities of vendors and provided improved customer-facing business transactions.

●Maintain operation budget for click charges, maintenance, and supplies.

●Prepared and coordinated billing process.

●Fully Knowledgeable of all operations on Canon Copiers with Fiery system, and Uniflow Software.

●Knowledgeable of all mailrooms, Shipping Receiving, and Warehouse functions and equipment’s.

●Trained permanent and part-time staff.

●Implemented strategic initiatives to enhance office services operations.

AMERICAN ACADEMY OF ORTHOPAEDIC SURGEONS, Rosemont, Illinois

COPY CENTER SUPERVISOR 2001-2017

●Managed staff (11) and administered overall operations of copy center for professional medical association.

●Produced 3,000,000 copies of printed material annually, serving 26,000 members of association.

●Coordinated activities of 15 vendors and provided improved customer-facing business transactions.

●Prepared and maintained capital budget.

●Prepared and coordinated billing process.

●Managed $500,000 operating budget for click charges, maintenance, and supplies.

●Established and implemented pricing strategy, quality standards, and staffing requirements.

●Fully Knowledgeable of all operations on Xerox DocuTech & 6180’s and Canon VarioPrint 140 with Fiery system.

●Knowledgeable of all mailroom functions and equipment.

●Installed software on over 250 PCs and maintained copier network.

●Trained permanent and part-time staff covering two shifts.

●Managed office services activities at off-site meetings and served as liaison to outside services.

●Developed business plan to meet educational and development needs of staff and internal customers.

●Implemented strategic initiatives to enhance copy center operations.

●Worked side by side with IT and Data Center department.

EDUCATION

Active in continuing education programs, Printing Industry of Illinois; Xerox; and online CE courses.

PROFESSIONAL AFFILIATIONS, AWARDS, AND MEMBERSHIPS

Customer Service Award months of August, and November, TMG, 2022

Employee of the Fourth Quarter, AAOS, 2016

Employee of the Year, Xerox Customer Service, 1995

President, Dunham Park Girls Softball (315 athletes)1995-2018

Alderman service worker for 38th ward Chicago, Il

Lead Chair, Local School Council at Smyser Elementary School

Received several awards for internal and external customer service

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