Customer Service Representative
Resume:
Angie Hibbard
Madison, IN *****
****************@*****.***
Highly Driven Sales and Customer Service Representative with Inbound and Outbound experience. I am a punctual individual who enjoys working on a team or individualy. I thrive in a fast- paced environment and taking on increasing responsibilities. Work Experience
Secretary
Schafer Properties - Madison, IN
September 2018 to Present
I clean rental houses and collect monthly payments from tenants and do all property owners paperwork and taxes for buisness.This is a part time job 25 hours a month Customer Service Representative
Televerde - Madison, IN
July 2020 to September 2022
• Used SalesForce and other CRM's
• Utilized new and existing customer accounts
• Improved customer satifaction by 35% in first year
• Transfered money to different accounts
• Set up and did troubleshooting for Video Conferencing
• Maintained professional demeanor at all times
CNA - Certified Nursing Assistant
The Waters of Clifty Falls - Madison, IN
March 2003 to February 2008
• Activities of Daily Living (ADL's)
• Feeding,Bathing and meeting all Residents 'daily needs
• Charting Daily Progress Reports
• Maintained pleasant relationships with Residents and Families Education
High school diploma
Paul Laurence Dunbar High School - Lexington, KY
August 1994 to June 1996
Skills
• Cold Calling
• Sales
• Customer Service
• Salesforce
• Telemarketing
• CRM Software
• Outbound Sales
• Communication skills
• Computer literacy
• Computer skills
• Windows
• Inside Sales
• Technical Support
• B2B Sales
• Quality Assurance
Languages
• English - Expert
Links
http://****************@*****.***
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