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Customer Service Entry Level

Location:
Lincoln Park, MI
Posted:
December 28, 2023

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Resume:

Ronald Centers Jr.

***** ******** **., ***. #* Southgate, MI 48195 248-***-**** ad2aai@r.postjobfree.com

OBJECTIVE

Hard-working, dedicated, and caring individual seeking an entry level Business Administrator position.

APPLICABLE SKILL SET

• Critical Thinking • Active Listening • Instructing

• Monitoring • Written and Oral Communication • Learning Strategies

• Time Management • Judgment and Decision Making • Coordination

EDUCATION

Bachelor of Business Administration Rochester College

Major: Sports Management 12/2014

APPLICABLE COURSE WORK

MKT 2203 – Principles of Marketing

SMG 2263 – Managing Sports Organizations

BUS 4813 – Business Internship

WORK EXPERIENCE

Emerald Steel Processing Madison Heights, MI

Shipping and Receiving Clerk 2023-2023

Kreher wire Processing, Inc Romulus, MI

Shipping Manager 2017-2023

Environmental Audit Specialist

Manage and maintain shipping schedule on a daily basis as it pertains to customer releases

Build and maintain professional work relations with employees, sales staff, and customers

Ensure correct products are being sent to the correct customer(s)

Assist different departments when needed

Participation in yearly manager meetings with the focus on customer satisfaction and safety

Active in monthly safety audits

Ensure our quarterly Storm Water sample is collected and documented

CVS Rochester Hills, MI

Shift Supervisor 2017-2017

Close out cash drawers

Ensure excellent customer service is applied

Turn-in deposits

Make sure sale items are stocked

Ensure cashiers are given tasks to complete

CVS Rochester Hills, MI

Cashier 2017-2017

Properly manage money

Ensure excellent customer service is applied

Melvindale High School Melvindale, MI

Head Junior Varsity Girls Basketball Coach 2014-2016

• Properly plan practices

• Supervise players

• Manage physicals and doctor’s notes documentation

• Provide safe environment

Meijer White Lake, MI

Electronics Team Member 2012-2013

• Provided product information to customers

• Worked with team to ensure excellent customer service

Melvindale High School Melvindale, MI

Head Freshman Girls Basketball Coach 2012-2014

• Managed equipment

• Taught team members proper basketball skills

• Provided safety information to players



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