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West Chester Customer Service

Location:
West Chester, PA, 19380
Posted:
December 28, 2023

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Resume:

Downingtown, PA *****

484-***-****

ad2aa6@r.postjobfree.com

EDUCATION AND

TRAINING

High School Diploma

West Chester Henderson High

School, West Chester, PA

June 1996

Business Management/Information

Systems

Goldey Beacom College,

Wilmington, DE

SUMMARY

Recently retired with more than 25 years of experience executing custodial and maintenance duties in and around the West Chester Area School District facilities. Highly motivated employee with a desire to take on new challenges. Skilled at performing minor repairs and minor/major cleaning methods to maintain a safe and healthy environment in accordance with our health and safety requirements. Takes pride in providing great customer service, while meeting expectations through multitasking and time managing.

SKILLS

EXPERIENCE

HEAD CUSTODIAN

West Chester Area School District Exton, PA October 2016 - June 2023 DION L KELLY

• Supply Management

• Facilities Maintenance

• Work Planning

• Client Communication

• MSDS Knowledge

• Groundskeeping

• Work Orders

• Responsible and Dependable

• Problem-Solving

• Cleaning and Sanitizing

• Floor Cleaning and Buffing

• Lawn Mowing

• Plumbing Repairs

• Time Management

• Crew Supervision

• Policy and Procedure

Enforcement

• Snow Removal

• Customer Service

• Facility Opening and Closing

• Employee Training

• Room Setup and Breakdown

• Work Order Interpretation

• Preventive Maintenance

• Damage Reporting

• Excellent Communication Skills

• Building Inspection

• Attention to Detail

• Supply Delivery

• Event Support

• Establishes the daily schedules for all personnel under his/her supervision

• Supervises the performance of both day/night custodians under his/her direction and maintains a written record documenting their performance

• Provides input to the Supervisor of Custodial Services regarding equipment and supplies for cleaning and maintenance

• Follows the established policies, procedures and guidelines to discipline employees who exhibit inappropriate conduct

• Recommends personnel for promotion or advancement to the Supervisor DK

QUALITY ASSURANCE SPECIALIST

West Chester Area School District Exton, PA August 2015 - September 2016 LEAD CUSTODIAN

West Chester Area School District Exton, PA October 2006 - August 2015 of Custodial Services

• Assists, guides and trains personnel under his/her direction

• Performs clerical, computer and record keeping of supply inventory, work orders, time cards, etc...

• Inspects building systems for proper operation, taking appropriate steps if a problem occurs

• Responds to calls for facility emergencies

• Trained and monitored new hires on established cleaning procedures and proper usage of chemicals and cleaning equipment

• Established inspection forms and times to monitor progress of new hires and recommend for full time employment

• Provided direction and supplies as needed to complete cleaning responsibilities

• Weekly dialogue with new hires on any issues or questions they may have relating to the job

• Established a daily, weekly, monthly cleaning system for all custodial employees to uphold standards and provide consistency of cleaning in all district buildings

• Established positive working relationships with staff, supervisors and building occupants.

• Operated industrial cleaning equipment to quickly complete custodial tasks.

• Organized assignments and schedules for subordinates to cover daily and deep cleaning needs.

• Notified building managers about needed repairs to maintain public safety.

• Set up and removed furniture, equipment and supplies required for meetings and special events.

• Inspected exterior and interior of building for service issues and reported damages and needed repairs to supervisor.

• Monitored building access and secured premises by locking and unlocking entrances according to established schedule.

• Checked and stocked inventory throughout facility to meet expected demands.

• Oversaw and facilitated general and preventive maintenance schedule across facility.

• Reported or resolved observed hazards observed and followed up to verify resolution.

• Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.

• Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

• Established daily schedules for setting up for school programs and cleaning after.

SCHOOL CUSTODIAN

West Chester Area School District Exton, PA December 1997 - October 2006

• Performed daily procedure of cleaning building for the next day of school

• Kept business entrances clean, tidy and professional in appearance.

• Kept building interiors appealing with routine deep cleaning of high-traffic areas.

• Set up and removed furniture, equipment and supplies required for meetings and special events.

• Moved furniture, equipment or supplies manually or with hand trucks.

• Moved equipment and furniture to thoroughly clean space.

• Operated industrial cleaning equipment to quickly complete custodial tasks.

• Vacuumed floors and dusted furniture to maintain organized, professional appearance.

• Polished windows, glass partitions or mirrors using sponges or squeegees.

• Notified managers of repair needs or additions to building operating systems.

• Completed routine maintenance checks, notifying management of needed repairs.

• Requisitioned supplies or equipment for cleaning and maintenance duties.

• Followed safety processes for all manual and electric cleaning equipment.

• Mixed water and detergents or acids to prepare cleaning solutions.

• Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.

• Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

• Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.

• Serviced, cleaned and restocked restrooms.

• Cleaned building floors by sweeping, mopping or vacuuming.

• Wet and spot mopped to clean floors and other surfaces in public corridors.

• Stripped, sealed, finished and polished floors to maintain longevity and health.

• Monitored building security and safety by locking doors or avoiding hazards.

• Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.

• Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.

• Removed snow from sidewalks using snowplows, snow blowers or snow shovels.

• Steam-cleaned or shampooed carpets.



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