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Customer Service Call Center

Location:
Waukesha, WI
Posted:
December 29, 2023

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Resume:

Keegan O’Brien

**** *. ***** ***., **** Allis, WI 53214 414-***-**** ad2a9a@r.postjobfree.com

OBJECTIVE

Looking to obtain a position that utilizes my education, experience and my desire to be part of team SKILLS

Dual monitors Typing 60 wpm

MS Office, Excel, Google, Sharepoint Customer Service Answering calls, email, creating documents Scheduling Oral and written communication Proofreading

EXPERIENCE

WayPoint

May 2023-July 2023–contract completed

● Logistic Specialist

● Communicate on Xcelerator via headset and multiple computer monitors

● Scheduling pickups and deliveries

Generac

May 2022-October 2022 –contract completed

● Warranty Specialist

● Verified client information through evidence in database

● Communicate with customers on phone in call center Kohls Department Store

July 2020-July 2022

● Customer Associate

● Utilize Omni Associate, Zebra scanner and Amazon return counter

● Assist with price verification and implemented adjustments

● Listened to customers to actively assess issues and provide accurate information Wisconsin Lutheran College

September 2018-March 2020 (Covid-19)

● Web Editor

● Research, update and implemented information

● Select and edited photos to create inviting sites EDUCATION

Wisconsin Lutheran College, Wauwatosa, WI

Bachelor of Arts

Major: History Minor: English Writing

Graduated: May 2021

LANGUAGES

French–Proficient German–Proficient

Extra College Activities Theater Member at Wisconsin Lutheran, Phi Alpha Theta Member, and American Honor Society of History



Contact this candidate