NICOLE TILCHEN NESPECA, AIRS ACIR, CSSR, CDR

704-***-**** ad2a7y@r.postjobfree.com

Skills

Fluent Business Japanese and Spanish

HRIS systems: Workday, Dayforce, SAP, SaaS, PeopleSoft; Microsoft Suite; Coding; Algorithm Analysis; Boolean & Google X-ray searching and LinkedIn Recruiter

Application and CRM Systems: Eightfold, SuccessFactors, iCIMS, Taleo, UltiPro, Brass Ring, Avature, Salesforce, Oracle & Siebel, Metrics & Reporting,

ATS implementation Specialist for Eightfold, Avature, Taleo, Workday, PeopleSoft

Professional Experience

Morgan Stanley/Alexander Mann Solutions, Remote 2022-Present

Global Talent Acquisition Leader

Lead a team of 28 Sourcing Specialists and Recruiters increasing metrics by 30% by coaching, mentoring, leading and developing each team member’s skills.

Help achieve delivery targets and contractual SLAs by providing objectives, direction and continual feedback on progress.

Develop and maintain pro-active and constructive relationships with clients by demonstrating an understanding of the business, the requirements and set expectations accordingly.

Partner senior client stakeholders to define sourcing strategies and plans that meet medium to long term client objectives and enable AMS to plan more efficiently.

Develop an effective sourcing and talent community strategy to meet the BU needs, working with the Sourcing Center of Excellence with the UK and NAM teams.

Deploy effective recruitment delivery and attraction strategies, using relevant sourcing channels to reduce time to hire and increase account profitability.

Build effective communication channels between the client hiring managers and the account team strengthening the relationship between AMS and the client.

Understand AMS people are a key market differentiator and genuinely committed to the development of direct reports and the team.

Ensure data accuracy and review and analyze data to drive team performance.

Drive down non-compliance for assigned BU(s), increasing account revenue and profitability.

Work with the senior manager to define the type and level of resources required to effectively achieve delivery and profitability targets.

Deliver continuous improvement projects and client specific projects.

Identify areas of process improvement, service enhancement and opportunities to increase the scope of the service and communicate these appropriately to relevant parties. Support and / or manage the implementation of changes.

Hold sound knowledge of recruitment model options and design in order to promote the benefits of an outsourced solution to the client.

USI Consulting, Charlotte, NC 2020-2022

Senior Talent Acquisition Manager

Managed 12 recruiters and 4 sourcing specialists virtually increasing revenue by 50%

Coached the team on Google x-ray searching, coding, LinkedIn Recruiter and social media to source candidates while performing full lifecycle work including onboarding

Averaged 30 requisitions such as Assistant CFO, VP, Account Management; Retirement Executive; Account Rep; Account Manager

Supported talent acquisition strategy while directly influencing the delivery of our goals

Aligned Talent Acquisition Partners to support strategies while cultivating a high-performance environment that has a diverse slate of candidates

Refined employer-branding strategy, resulting in elevated candidates engagement with the goal of becoming an employer of choice

Improve the selection process and hiring decisions that reflect the business needs

Created and provided a high caliber and consistent experience for both hiring managers and candidates throughout the recruitment process

Developed a workforce planning process that anticipates the skill requirements and builds the recruiting capability to ensure access to the talent needs.

Kept stakeholders apprised of search status by maintaining high quality data reports and performance metrics

Built strong and effective relationships with critical stakeholders and peers to share identified themes and/or information, influence change, and leverage resources to deliver results for example, Legal, Benefits, LOA, HR operations and HR Business partners

Interpreted and distributed useful market data and intelligence to stakeholders

Accenture, Charlotte, NC 2016-2020

Senior Global Recruiting Partner – Asia

Strategized with hiring managers to hire some of the following: Head of Data Governance, COO FTSE Russell; Data Analyst, International and M&A Tax Managers in Tokyo; US, Director of Infrastructure, Software Engineer; Partner in International Corporate Tax in Tokyo; Auditors; Manager, M&A; Manager, Major Projects Advisory Associate, SALT; Senior Associate IT Strategy and Governance; Senior Associate, Private Equity

Averaging 20 requisitions

Managed vendor relationships

Facilitated hiring discussions with interviewers and hiring managers

Drove the offer process, generating offer documents, and closing candidates ensuring consistent and accurate and timely updating of the of the groups recruitment system (Workday recruiting)

Kept stakeholders apprised of search status by maintaining high quality data reports and performance metrics

Averaging 30 requisitions

Utilized Google x-ray searching, coding, LinkedIn Recruiter and social media to source candidates while performing full lifecycle work including onboarding

Aon, Charlotte, Charlotte, NC 2011-2016

Global Talent Acquisition Manager

Exceeded annual recruitment goals while saving Aon $3 million in agency fees.

Managed 9 sourcing resources virtually located in the United Kingdom, India and the United States.

Averaging 40 requisitions

Partnered with hiring managers to fill internal corporate Aon positions such as the following: CFO, Trust Administrator, Financial Education Specialists, Engineers, Workday Analyst, Bilingual Japanese HR Generalist, Nurses, Corporate Recruiter, Director, PeopleSoft, Project Manager

Performed full lifecycle recruiting for external clients such as Amazon, Target, Marriott, Bank of Montreal and Goldman Sachs.

Utilized Google x-ray searching, coding, LinkedIn Recruiter, and social media to source candidates while performing full lifecycle work including onboarding

Editor of the Aon Careers Blog

Wachovia, a Wells Fargo Company, Charlotte, NC; New York, NY 2006-2010

Assistant Vice President, Global Executive Diversity Recruiter

Hired President of Latin American Securities while using Spanish to source and interview candidates.

Hired over 450 bank employees.

Goldman Sachs, Tokyo, Japan and New York, NY 2005-2006

Bilingual Japanese Recruiter

Collaborated with Managing Directors while recruiting onsite in Tokyo to hire over 50 IT and Investment Banking professionals for positions based throughout Singapore, Hong Kong, Japan and the US

Education

University of Michigan, Ann Arbor, MI; B.A., Japanese

Sophia University, Tokyo, Japan; East Asian Studies Program on Japanese Ministry of Education scholarship

Certifications

AIRS, ACIR, CDR, CSSR; LinkedIn Expert Recruiter Certification & Member of SHRM

Languages

Japanese

Spanish

Publications

Yahoo Careers – Content Writer 2011-Present

ere.net/Source Con – Content Writer 2016-Present

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