Annetha L. Bagsby

Spring Lake, NC • 910-***-**** • ad2a73@r.postjobfree.com

LinkedIn: https://www.linkedin.com/in/annetha-bagsby-728b17252/

Objective:

Dedicated and highly organized Executive Assistant with 18 years of experience supporting C-Suite executives. Proven track record of optimizing productivity, managing complex schedules, and ensuring seamless office operations, seeking to contribute exceptional expertise and organizational and communication skills to a dynamic organization and leadership team.

Summary of Qualifications:

•Proven track record of efficiently managing executive calendars, meetings, and travel arrangements.

•Exceptional proficiency in office software, including Microsoft Office Suite and Google Workspace.

•Strong written and verbal communication.

•Detail-oriented and able to prioritize tasks in a fast-paced environment.

•Discreet and capable of handling confidential information with integrity.

Professional Experience

Spencer Counseling Services Houston, TX • Clinical Mental Health Counseling Internship 10/2023 – Current

Objective: High-energy professional motivated to help every client learn healthy means of dealing with mental and emotional difficulties. Dedicated to providing compassionate, results-oriented, and solution-focused care. Focused on building strong and supportive relationships with clients, staff, and management.

Skills: Microsoft Office, E-Prime, SPSS, R Programming Language, Qualtrics.

Description:

Effectively managed time and caseloads based on 10 sessions per week.

Quickly responded to crisis situations when severe mental health and behavioral issues arose.

Efficiently gathered information from families and social service agencies for the development of treatment plans.

Documented all patient information including service plans, treatment reports and progress notes.

Interacted with clinical staff and external resources such as school and community personnel.

Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.

Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.

Worked with parents and teachers to implement consistent behavior therapy techniques at home and school.

Consulted with psychiatrists about client medication changes, issues with medicine compliance and efficacy of medications.

Fayetteville State University Fayetteville, NC • Executive Assistant 08/2015 – 10/2022

•Manage complex calendars (multiple extremely active calendars concurrently), scheduling meetings and coordinating travel arrangements.

•Screened and directed phone calls, emails, and correspondence.

•Prepared reports, presentations, and documents for executive review.

•Acted as a liaison between executive and department heads, fostering clear communication.

•Handled confidential matters with discretion and professionalism.

•Assisted in organizing and executing high-level events and conferences.

•Conducted research and compiled data for executive decision-making.

•Managed office supplies and streamlined administrative processes.

•Prioritized and delegated tasks to support staff efficiency.

Fayetteville State University (Aramark) Fayetteville, NC • Operations Manager 01/2004 – 08/2015

•Supervise employees and was responsible for leveraging processes and procedures to maximize productivity and ensure high-quality deliverables.

•Handled the allocation of budget, administering adequacy of resources to support business operations for clients' satisfaction.

•Monitor and drive day-to-day operations.

•Manage payroll using the company software system.

•Responsible for staffing, performance management, training, and resource planning

•Lead document management activities to ensure policies and procedures followed the practices comply with regulations.

•Manage quality improvement initiatives for areas of responsibility and ensure compliance with regulatory and safety standards.

Education

Current -Capella University Minneapolis, MN • Master of Science in Clinical Mental

Health Counseling 2019 - Present

Walden University Minneapolis, MN • Master of Science in Forensic Psychology

2013 – 2016

Fayetteville State University Fayetteville, NC • Bachelor of Science in Criminal Justice 1997 - 2001

Skills

C-Level Relationships Executive Support Leadership Office Management Process

Improvement Board of Directors Meetings Calendar Management Scheduling Global

Travel Coordination Budget & Expense Reports Business Acumen Legal

Administration Risk Management Business Correspondence Communication

Regulatory Compliance Confidentiality Data Analysis Software proficiency (MS Office,

Google Workspace) Time Management Project Management Customer Service

Outreach Services Problem-Solve Counseling Work with Individuals and Families to

Improve Mental Health Mental Health Care Discuss Client Emotions and Experiences

Contact this candidate