Executive Assistant Business Development

Lisa M. Smith

**************@*****.***· 678-***-****

Summary of Qualifications

Skillful and dedicated Executive Assistant with extensive experience in the coordination, planning, and support of daily operational and administrative functions.a

Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, and effectively managing all essential tasks.

Proven track record of accurately completing research, reporting, information management, marketing, and business-development efforts within budget requirements.

Proficient in Microsoft Office System, and Microsoft Windows operating system.

Proficient in UKG. (Formerly known as UltiPro) Payroll/HR

Proficient in Skype for Business.

Assist with Payroll operations (such as, importing and sending out separation notices, also, making sure terminated employees get their final pay)

Other HR/ Payroll duties as assigned.

Professional Experience

Goodwill Of north georgia – Atlanta, Georgia 1994 to Present

Receptionist / Switchboard Operator/Administrative Coordinator

Provide high-level administrative support to all executive level staff.

Perform a variety of administrative functions, answering switchboard, receiving guests, connecting guests with appropriate personnel, monitor front lobby. Managed invoicing and billing processes.

Update and maintain company’s communication hardware including fax machines and printers, voice mail recordings and directory.

Coordinated the distribution of all incoming and outgoing mail, ordering of office supplies, responsible for all shipping needs including UPS, FedEx, and DHL, reconcile all mobile communication invoices.

Assisting employees with re-setting passwords in the UltiPro system.

Train teammates on front desk and procedures in Skype.

Monitoring front lobby making sure it is always secure.

Gte moblienet – Atlanta, Georgia 1995 to 1996

Switchboard Operator

Served as Switchboard operator for general telephone Electronics Company

Directed all telephone support efforts.

Answered all switchboard calls

Setup all conference calls including international calls

Navy Lodge of philadelphia – Philadelphia, Pennsylvania 1989 to 1991

Front Desk Clerk

Provide fundamental support to clients.

Perform a variety of administrative functions, answering switchboard, receiving guests, monitor front lobby. Managed cleaning personnel.

Make reservation.

Received payments including cash and credit card

The Guardian life insurace Company – Atlanta, Georgia 1986 to 1988

Switchboard Operator

Provide administrative support for all company personnel in this successful insurance organization.

Oversaw a wide variety of administrative functions.

Answered busy switchboard.

Handled all mailed in claims, sorting, sending all mail, etc.

Education

East atlanta high school Graduated 1982

clayton state college Accounting 1& 2 COMPLETED 1994

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