Customer Service Data Entry

Katherine Fisher

** ******* **

Verona, VA. *****

540-***-**** ****.*********@*****.***

Professional Profile

Highly organized, customer service oriented medical billing, coding, and electronic health records program graduate with consistent clerical work history. Experienced in managing and reporting daily financials as well as achieving outstanding customer service and satisfaction. Trained to address multiple tasks in an efficient and friendly manner. Able to communicate with compassion, manage office financials, organize electronic health records, and comply with all HIPAA and other legal requirements for the medical field.

Summary of Skills and Knowledge

•Office Reception and Filing

•Multi-line Phone System Operation

•MS Office Suite

•Accounts Receivable and Cash Handling

•Keyboard Data Entry, between 54 and 96 WPM

•Medical Terminology

•Health Record Data Entry

•Medical Records Management

•Professional Verbal and Written Communication

Encoder Grouper Software

Education

Occupational Associate Degree in Advanced Medical Billing, Coding, and Electronic Health Records

Bryan University - Tempe, AZ

Dean’s List Honors - June 2016

Work History

CALL CENTER AGENT- XPANXION

•Deliver customer service to people in need of help in Nebraska as a call center Agent.

General laborer - Carter's Bakery, Waynesboro 2019-2021

Cash Office Associate – Kmart, Waynesboro, VA 2009 - 2019

·At all times delivers the highest level of customer service to internal and external partners, clients, suppliers, and patrons.

·Logs daily deposits, audits cash drawers, and records bank verifications for all store transactions.

·Performs data entry with 100% accuracy.

·Performs various clerical activities, including mail distribution, reception, and calendaring.

·Utilizes cash management computer system to balance and reset tills.

·Ensures the procedural and environmental integrity of the cash room and occupants.

Cash Office Associate – Ross, Waynesboro, VA 2011 - 2015

·Responsible for verifying accurate tills, calculating cash flow, making bank deposits, and other administrative duties as assigned by the executive management team.

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